Banner for Doctorsa

Doctorsa Reviews 

5,266
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,182 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical staff for being extremely professional, patient, and thorough during virtual consultations, making everyone feel safe and well cared for. People note that booking appointments is remarkably straightforward, offering immense relief when dealing with unexpected health issues abroad. Reviewers highlight how quick and convenient the entire process is, allowing individuals to receive their necessary prescriptions rapidly while traveling without any added stress. Consumers also deeply appreciate the transparent and reasonable pricing options, noting that the platform saves both time and money compared to traditional alternatives.

What people talk about most

Service

Customers had positive experiences with service, often highlighting how fast and convenient the video... See more

Staff

Clients share positive opinions on staff, frequently describing the doctors as friendly, professional, and... See more

User experience

Users describe positive interactions with user experience, highlighting how easy, quick, and hassle-free the... See more

Price

Reviewers mention positive feedback about price, highlighting the affordable and reasonable cost of... See more

Holidays

Reviewers report mixed experiences regarding their health issues while on holidays. While many consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service. Quick online form and a web chat set up within 15 minutes for an ear infection for my 13 year old. Antibiotic and steroid spray prescribed through email to take to a local pharmacy... See more

Rated 5 out of 5 stars

I found Doctorsa on a Google search while traveling in Germany. I had a medical situation and wasn't sure what to do. I filled out the form online and Dr Rababah was the first to notify me. We did a... See more

Rated 5 out of 5 stars

I am so happy that I found this amazing company. After an unexpected mountaineering accident, I just Googled doctor consulting and this fabulous company popped up. I immediately received a diagnosis,... See more

Rated 5 out of 5 stars

Good choice of drs with different years of experiance and price range. Good comunication able on whats app to send a photo of my injury very helpfull chat about what was needed and what to do . Pr... See more


Company details

  1. Urgent care centre
  2. Doctor
  3. Emergency Care Physician
  4. Local Medical Service
  5. Medical centre
  6. Walk-in clinic

About Doctorsa

Written by the company

Getting sick while traveling is all too common.🤒

Imagine getting a painful bladder infection the night before your long-planned tour of remote Greek islands.

What if I told you that you can connect that same night with a local doctor, literally in minutes, at a fraction of the expected cost, so that you can get the prescribed meds from a nearby pharmacy within the hour?

With Doctorsa you get instant access to doctors who speak your language and prioritize helping you as soon as possible, so that you can make the most of every moment on your journey.

Our mission is to make healthcare truly inclusive, easy, and accessible, overcoming language and cultural barriers.

After all, a doctor is a doctor, and a patient is a patient, no matter where they are in the world.🌍

Fun fact: the most common feedback we get from users is that Doctorsa seems too good to be true and they almost didn't try it! Your reviews and feedback help clarify that yes, it is real! 🫶


Contact info

4.9

Excellent

TrustScore 5 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(5,266)

2,055 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and simple

I used the Doctorsa service whilst on holiday from the UK in Seville. I have fantastic UK travel insurance but the reality is I have to call NatWest who give me an authorisation number to then go and visit a clinician later in the day. As it was a Sunday I thought I would give this a try. Within 20 minutes I was having a virtual call with a doctor for €25. Super easy. I could choose from a selection of three local
Doctors. The doctor was super nice and emailed me a prescription which I dispensed locally with no issues or questions. Fantastic service I would use again without question.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and quick service

Fit an appointment within 20 minutes and the doctor was thorough and addressed the issues. Sent prescriptions via email which were quickly filled at a nearby pharmacy. Highly recommend and would use again if needed.

6 September 2026
Rated 5 out of 5 stars

Very friendly

Very friendly, Very helpful and really good doctor! Recommended! They helped me a lot!

6 September 2026
Rated 5 out of 5 stars

Prompt, efficient and reassuring, particularly when alone and very far way from home!

I highly recommend Doctorsa, particularly when travelling abroad alone and feeling vulnerable with medical issues. Dr Jouan (bilingual in French and English) was friendly, warm, and reassuring. She took her time in asking many questions, clearly explained the diagnosis and symptoms, the steps that I needed to follow, and was prompt in sending the pharmacy prescription. My medical issue resolved after a few days and I was reassured that I had a clear plan of action, and the right medications, should it reoccur.
It was also very reassuring to receive a follow up email outlining that I had access to Dr Jouan for 7 days.
I felt confident that I could rely on Doctorsa for the duration of my travels should I need it in a timely manner. I had the video appointment with Dr Jouan within an hour of having applied online, on a Sunday at 8am!
From a middle-age solo female traveller from Australia travelling in France

7 July 2026
Rated 5 out of 5 stars

Left all my heart medications on a boat

Left all my heart medications on a river cruise boat in germany. Discovered this whilst in vienna. Found doctorsa online, managed to get a booking for the same day. The doctor sent a script to a local chemist and problem solved. This took 2 hours from start to finish and the majority of time was walking to and from thhe chemist!

5 September 2026
Unprompted review
Rated 5 out of 5 stars

I'm very grateful I found this service.

I'm so happy I found this company's website. I was able to schedule an immediate time for a video appointment and speak with a doctor who understood just was I needed to manage rapidly devolving asthma symptoms. He provided a digital prescription and I had drugs in hand in a matter of hours. Really an excellent service.

5 September 2026
Rated 5 out of 5 stars

Great service

I was sceptical at first as it seemed too good to be true to get an online video appointment at 1.30am. The doctor I met with via video appointment was brilliant. She sent me a WhatsApp prescription minutes after my appointment and I was able to collect my antibiotics the morning for a UTI. Would recommend this service. I was able to message further questions via WhatsApp after my appointment.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Can’t say enough great things about my…

Can’t say enough great things about my experience. I was skeptical but saw so many positive Trustpilot reviews.

Got an appointment within minutes and found a nearby pharmacy for the antibiotics I needed.

Saved my vacation!

5 September 2026
Rated 5 out of 5 stars

Excellent service

While on holiday in Spain my daughter's ear became very painful after a lot of swimming. Filled out a simple online form & was called within minutes by a doctor who issued a prescription for antibiotic ear drops! Very reasonably priced & efficient.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Service Provided by Doctorsra.com

I got sick on a European River Cruise and thankfully our tour director put me onto Doctorsra.com. Within the hour I had had a video conference appointment with the Doctor and a prescription emailed to the nearest pharmacy in Passau, all for 25 Euro. The registration process was easy (just had to answer some questions and provide details on what was wrong), as was using WhatsApp for the video call. There was a good range of doctors to choose from and their prices were all detailed in their listing. All in all it was a very positive experience, especially when you are feeling sick. I wouldn't hesitate to use them again if I was ever ill in Europe again.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Genuinely brilliant service !!

Left my heart medication behind in the UK at the start of a driving holiday through Spain and Portugal. At our first two night stop I started the process of trying to get some thinking this would take all the time we had here. Searched online and found Doctorsa which I admit did sound to good to be true. The entire process, from filling in the form online, choosing the doctor, paying a relatively very small fee, having a brief video chat, getting the email with the prescription, printing it at the hotel, walking to a pharmacy (luckily) 300m away and getting the medicine was an unbelievable 35 minutes. Astonished and delighted - brilliant service , give it a try, thoroughly recommended

4 September 2026
Rated 5 out of 5 stars

Great service

Great service, easy to use and quick response. Very reasonably priced too.
Would recommend

4 September 2026
Rated 5 out of 5 stars

The best possible experience

On a group tour in Spain, my traveling companion got an infection and needed antibiotics and a prescription in Spanish. With an hour, we scheduled and had a virtual appointment and the prescription in hand. The doctor was thorough, kind, and efficient. I can't overstate how great the experience was. Traveling abroad can be stressful, and Doctorsa took all the stress out of our medical predicament. So very grateful!

15 March 2026
Unprompted review
Rated 5 out of 5 stars

I was a little sceptical about using…

I was a little sceptical about using this service but I have to say how wrong I was, the service saved me paying out for an appointment in a medical centre which would have cost a lot more.

I had an appointment within 45 minutes of paying the fee, which the Doctor then checked if I wanted to bring it forward, which I did.

During the consultation the Doctor was very clear on the treatment, what would happen next and how to obtain my required medication.

I was given a code to obtain 3 items and also sent the prescription on email. I was in Greece, so it actually detailed the cost of each item. I went to the pharmacy and in my case I showed them the prescription and they scanned the barcode, but you can give them the code also. The pharmacy picked my items straight away, I paid, then left.

My initial contact to getting my medication was less than 1 hour, which included getting to the pharmacy.

I would definitely recommend this service and if I ever require this type of
service again I would definitely use Doctorsa.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

This system works

This system worked brilliantly! Fast, easy and efficient, the doctor was so helpful and knew exactly what I needed and sent over the prescription. Wish it was as good as this in the uk!!

4 September 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look