I ordered Stihl HSA 26 Cordless Garden Shears late on Tuesday which were delivered early on Thursday so less than 2 days. The order process was nice and simple and I received a prompt confirmation of... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Would highly reccomend , first class service and fast delivery , great company would defintly use again
Blagdon depot is amazing and the staff are equal to it. Very knowledgeable and courteous. The member of staff who served me was unable to find the part I required as it was not in stock although th... See more
Needed two batteries for our Stijl hedgecutters urgently when it became apparent the old ones were worn out. With the ‘garden maintenance’ team kicking their heels, a fast delivery was crucial. Phon... See more
Company details
- Arborist and Tree Surgeon
- also in
- Farm Equipment Repair Service
- Farm equipment supplier
- Landscaping Supply Shop
- Lawn mower repair service
- Lawn Mower Shop
About Gustharts Ltd
Written by the company
Gustharts the UK's Leading Tree Surgeon Supplier
We Have Over 92 Years of Experience Between Us, and We Offer a Wide Range of Tree Surgeon Equipment and Garden Tool Machinery, Including Chainsaws, Lawn Mowers, Hedge Trimmers, and More. We Also Offer a Full Range of Servicing and Repair Services for All Makes of Arborist and Garden Machinery.
Trusted by professionals. Your go-to for STIHL, Petzl, Arbortec, Pfanner, DMM, STEIN, Teufelberger and industry-leading brands. Equip yourself for success.
SHOP NOW
CONTACT US
Contact info
Milkhope Centre, NE13 6DA, Newcastle upon Tyne, United Kingdom
- 01670 789701
- onlinesales@gustharts.com
- gustharts.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would highly reccomend
Would highly reccomend , first class service and fast delivery , great company would defintly use again
Quick response to email enquiry and…
Quick response to email enquiry and useful feedback to enable solutions re parts for ancient manual backpack sprayer
Less Than 2 Days from Order to Delivery
I ordered Stihl HSA 26 Cordless Garden Shears late on Tuesday which were delivered early on Thursday so less than 2 days. The order process was nice and simple and I received a prompt confirmation of my order and regular updates. Gustharts had the best price and were one of the few suppliers that had the Stihl shears in stock. As an added bonus I got a free second battery. Great service. Thanks Gustharts
Fast delivery
Apart from stocking the cordless Stilh Chainsaw at the lowest price I could find on the internet it was delivered within 24hrs of ordering, so you cant get better service than that!
Great advice and helpful
Very helpful personal when requiring about purchasing a power saw and very competitively priced
The guys at Gustharts are helpful and…
The guys at Gustharts are helpful and knowledgeable.
I made several contacts with them to make sure I was purchasing the right product. They responded immediately each time. Shipping was fast and the product was perfect. Thanks.
Blagdon depot is amazing and the staff…
Blagdon depot is amazing and the staff are equal to it.
Very knowledgeable and courteous. The member of staff who served me was unable to find the part I required as it was not in stock although there would not be a delay in getting it. however he removed the part from a display stock item in order to avoid inconvenience for me. Considerate and professional decision much appreciated
First class service.
Purchased from Gustharts both online and in store and have had a great experience on both occasions very helpful and great product knowledge would highly recommend for all your gardening needs.
Premier service
All the staff I dealt with at this company can only be described as first class. Gustharts say what they do and do what they say. I have no doubts in recommending Gustharts for their excellent service
Purchase of suitable strimmer.…
Harry took a great deal of trouble to find the strimmer which suited me, and then showed me exactly how to use it. He gave me the confidence to use it myself.
Date is approximate, my memory is at fault, but it was in spring 2026.
Very impressive service.
This is the 2nd time I have dealt with Gustharts Ltd, and on both occasions I have found the staff to be very, very helpful & knowledgeable about all of the products. This is very good news for someone who is not a tradesman but wants quality equipment for personal use (buy once - buy the best). On this occasion it was Ryan who gave me advice resulting an another sale. He even gave me advice on how to claim a "cash back" - what more can you ask for?
Well done to one and all.
Asked me that my order is fraud WTF is
Paid the full amount in advance, but they canceled my order claiming it was a "fraudulent transaction." To make it worse, their refund caused me a loss of $22–$23 due to bank/exchange rates. Terrible experience, false accusations, and they literally cost me money and time! why my payment is not authentic tell me, as i pay full amount in advance, then tell me people how can i fraud them LOL
Reply from Gustharts Ltd
Gusharts are always the people to go to…
Gusharts are always the people to go to for forestry equipment. They always keep gge stick hou need.
Second to none
I’ve tried but failed to find a chink in Gustharts armour
The staff are clearly treated well and it has shown in all communication since they’ve been my supplier for the last 4 years
It’s beyond good service.
Daniel and the team are extremely knowledgeable and excellent at their jobs, going beyond every single time to make sure my and many other business owners continue to run smoothly
Efficient doesn’t even come close to
Thank you thank you thank you
🙏🏼 🙏🏼🙏🏼
Barney
I am an impressed new customer…
I am a brand new customer & was extremely impressed by the customer experience I received this afternoon 5th June by Rob for the first visit. He went out of his way to find a spring to fit the head of my Echo strimmer. He even took one out of a Stihl strimmer head to see if it would fit. Reassembled my head & checked it was working. It did the job!!! I will be bringing my machinery at the end of this season for servicing. Also they have a very attractive shop with everything you need for gardening & tree work.
Excellent business!
Always helpful staff.👍
Amazing customer service from Daniel…
Amazing customer service from Daniel Lovatt and fletcher stewart from Stein! Quick and efficient! 10/10
Lawnmower parts
Very helpful when I went for parts for my Hayter lawnmower, not only good service but good advice which proved invaluable in getting my machine working again.
An easy to use website
An easy to use website, accurate description and prompt delivery.
Competitive prices.
Would definitely recommend to friends.
Excellent customer service
Excellent customer service,I had an email apologising that delivery was slightly delayed to my postcode area (a normal occurrence to IV), altogether communication around purchase was fantastic.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.