Gunpla San Reviews 

363
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent and professional service, highlighting smooth order processes and helpful interactions with staff. People frequently commend the fast delivery speeds, often noting dispatch within a day, and the exceptional care taken in packaging, ensuring items arrive safely and undamaged. Consumers appreciate the extensive range of products available, including hard-to-find items, often noting their excellent quality and reasonable pricing. Many people express high satisfaction with their purchases, finding the overall shopping experience professional, and frequently recommend the company as their preferred choice for related products.

What people talk about most

Product

People report positive experiences with the product, often highlighting high quality and good value.... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the rapid and exceptionally... See more

Service

Reviewers highlight positive aspects of service, consistently praising the great communication, fast... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality of products... See more

Price

Clients share positive opinions on price, with many reviewers highlighting good and reasonable prices for a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have only recently signed up with Gunpla-San for their wide range of Kotobukiya and Bandai figures. They have a very large range of these models and their delivery terms and service are great. I hav... See more

Rated 5 out of 5 stars

I had a great experience with this Gundam order. I placed my order on Monday and was pleasantly surprised to receive it already today. The shipping was extremely fast and the packaging was secure.... See more

Rated 5 out of 5 stars

You can really tell the type of company from their response if something goes wrong. I bought a LED kit for the 1/100 Aerial Full Mechanics unfortunately the head LED flexi board and a faulty co... See more

Rated 5 out of 5 stars

First time ordering and was nit disapointed, pre ordered the FatCat Rx78 and it xame packaged amazingly. And when it was shipped xane to me very quickly. Would highky recomened ordering from gunpla sa... See more


Company details

  1. #18 of 109 best companies in Toy shop
  2. #31 of 135 best companies in Collectibles Shop
  3. #5 of 23 best companies in Figurine shop
  4. #59 of 180 best companies in Hobby shop
  5. #6 of 8 best companies in Scale model club
  6. #16 of 49 best companies in Model shop

Written by the company

Gunpla San is based in the UK since 2022. We love building Gundams and hope to bring the best kits to our customers. We source your favourite kits from all around the world and bring them back specifically for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

363 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(363)

94 reviews in the last 12 months

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Rated 5 out of 5 stars

First time I ordered off them.

First time I ordered off them,even though it had a possible 30 day order window because it was on backorder,model kit arrived I'd say within a 20 day window,very well packaged no issues or damage. Definitely have gained a happy customer and a return buyer,plus for those who have never used these guys they give very good information about the kits including photos of product and videos showing you what to expect in your box. Very well priced and no issue ordering or delivery which was next day and arrived next day once receiving delivery email with full tracking information. Gunpla-San thank you.

22 May 2026
Unprompted review

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