Gear4music Reviews 

8,981
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Amazing service, no complaints. Bought an Alesis Elevate 4 Studio Monitors, came sadly with a faulty RCA 3.5mm cable within the original box. Wrote them through their support channel, replied to... See more

Rated 4 out of 5 stars

The products i purchased are working as expected. The delivery promise from Gear4music was kept. It's good to consider to buy all accessories required for the gears to avoid paying too much shippin... See more

Rated 5 out of 5 stars

I work as a music teacher, and our school orders from G4M every few months. Usually it is small things that need replacing, and the staff always help us get the right materials and a good price.... See more

Rated 5 out of 5 stars

Great prices for someone on a limited budget getting me back into playing guitar after many years due to health issues. There were two delivery issues that Gear4music were not responsible for. Gear4mu... See more

Company details

  1. Musical instrument shop

Written by the company

Lanserades 2003 och har nu över 1.500.000 kunder. Gear4Music är ledande återförsäljare av musikinstrument och musiktillbehör. Du kan köpa instrument för allt från orkestrar till rock n´roll, inklusive gitarrer, trumset, digitala pianon, saxfoner och cellos plus ledande märken inom inspelning- och studioverksamhet. Från nybörjargitarrer till proffsmikrofoner och förstärkare, Gear4Musics online Musikaffär har ett stort sortiment av musikinstrument och tillbehör. Vad du än söker inom fiol, keyboard, elektroniska trumset eller högtalarsystem, så kan vi hjälpa dig. Vi har några av de största märkena inom branschen, såsom Yamaha, Roland, Casio, Fender, Ibanez, Alesis, Behringer & Gibson, liksom vårt egna stora Gear4Music sortiment. Vi utvecklas och förbättrar ständigt vår kundservice genom att öppna distributionscenter för att kunna förbättra leveransalternativen och förkorta leveranstiderna.

Gear4music.se Detaljer

Written by the company

Retur utan kackalorum
Du kan handla säkert och tryggt hos Gear4music. Som standard erbjuder vi en 30 dagars pengarna tillbaka garanti som kan förlängas upp till 90 dagar för en liten avgift. Detta är utöver våra produktgarantier, vilka ger skydd mot ev. produktfel eller defekter i mellan ett till fem år. Vår "pengarna-tillbaka" -garanti utöver dina lagstadgade rättigheter och avviker från många andra säljares erbjudanden eftersom vår återbetalningsperiod är 30 dagar istället för den europeiska standarden på 14 dagar. Det är också enkelt att returnera något via vårt online returcenter på vår webbplats.
Välj ditt egna leveransdatum
Du kan själv välja ditt leveransdatum genom att använda kalendern i din kundkorg. Få din order levererad på en dag som passar dig - vi erbjuder en rad olika leveransval som passar alla budjetar.
Bra priser och utmärkt service
Vi vill göra det lätt för alla att köpa och äga ett musikinstrument, genom att erbjuda bra priser och bra service, oavsett var du bor eller hur du väljer att handla hos oss. Vi levererar musikinstrument och musikutrustning från många av branchens mest kända märken, till väldigt konkurrenskraftiga och förmånliga priser. Vi producerar även en rad fantastiska högkvalitativa musikinstrument och högkvalitativ musikutrustning av vårt egna märke till bra värde.
Över 1.500.000 registrerade kunder
Gear4music har blivit en av Storbrittaniens största återförsäljare av muskinstrument och musikutrustning med över 1.500.000 kunder. Under 2012 lanserade vi även Gear4Music på 19 olika språk, och vi är nu ett av de snabbast växande musikföretagen i Europa.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9k reviews

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4.5

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(8,981)

989 reviews in the last 12 months

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Rated 2 out of 5 stars

Nobody checked this guitar before…

Nobody checked this guitar before sending it, it was so badly set up it was unplayable. Yes, I expect a little work on every guitar from new of course, but this was absolutely the worst thing to have left any factory.

Luckily, I have the correct tools and skills to get this as close to good as I can.

17 August 2026
Gear4music logo

Reply from Gear4music

Good afternoon Ian,

Thank you for your review.

We are so sorry to hear that your guitar arrived faulty. We would like to help you with this and have sent you an email in order to find a suitable solution for you.

We apologise for any inconvenience caused by this, and we wish you a lovely day.

All the best,
Gear4Music

Rated 1 out of 5 stars

I never got the items I ordered and I…

I never got the items I ordered and I lost the money I paid for them, it was not clear that they will arrive very late and get stuck at the border.

12 June 2026
Gear4music logo

Reply from Gear4music

God eftermiddag,

Tack för din recension.

Det var väldigt tråkigt att höra att paketet inte kommit fram än- vi ber hemskt mycket om ursäkt för detta.

Vi har nu lagt en ny order för detta, som beräknas levereras till dig mellan den den: 19/8 - 21/8.

Vi ber om ursäkt för besväret och önskar dig en trevlig dag.

Med vänliga hälsningar,
Gear4Music-teamet

Rated 4 out of 5 stars

ZOOM G1X FOUR: overall good experience

ZOOM G1X FOUR:
Seamless purchase process, the product was delivered on time.
The product meets the expectations of a beginner guitar player who is starting to experiment with different sounds.
The only negative note about the experience is that the product does not include batteries, nor power cable nor power adapter. Luckily it works with a USB cable that I happen to have, but it is not a good experience.

28 July 2026
Rated 1 out of 5 stars

Betala 1 000 kr annars får du inte tillbaka dina egna musikinstrument

Som Platinum VIP-medlem och inloggad kund hos Gear4music provade jag deras inbytestjänst för begagnade instrument.

Jag skickade in två välpacketerade Yamaha-skolflöjter i gott skick. Instrumenten hade dessutom kontrollerats av en sakkunnig tidigare under året.

Efter en tids tystnad fick jag ett mejl med en betalningslänk. Då visade det sig att Gear4music hade skickat mina flöjter från Sverige till England. Eftersom deras expert ansåg att instrumenten inte motsvarade det skick som angivits, nekades inbytet.

För att få tillbaka mina egna instrument måste jag nu betala 443 kr + 443 kr i returfrakt. Den ursprungliga frakten till Gear4music kostade endast 47 kr + 47 kr. Totalt innebär detta en kostnad på omkring 1 000 kr, utan att något inbyte genomförts.

As a Platinum VIP member and logged-in Gear4music customer, I decided to try their used instrument trade-in service.

I carefully packed and sent two Yamaha school recorders that were in good condition. Both instruments had also been inspected by a qualified expert earlier this year.

After a period of silence, I received an email containing a payment link. I then discovered that Gear4music had shipped my recorders from Sweden to England. Because their expert concluded that the instruments did not match the stated condition, the trade-in was rejected.

To have my own instruments returned, I am now required to pay SEK 443 + SEK 443 in return shipping charges. The original shipping cost to Gear4music was only SEK 47 + SEK 47. This means a total cost of around SEK 1,000, even though no trade-in was completed.

23 July 2026
Unprompted review
Gear4music logo

Reply from Gear4music

Hej,

Tack för att du tog dig tid att dela med dig av din upplevelse. Vi är verkligen ledsna att höra att du känner dig besviken över hur ditt inbyte har hanterats.

Vi skulle gärna vilja undersöka detta närmare, men vi kan tyvärr inte identifiera ditt ärende utifrån informationen i recensionen.

Vänligen kontakta vår kundtjänst, antingen via e-post på info@gear4music.se eller per telefon på 08-124 103 60, och uppge ditt ordernummer eller annan relevant information. Då kommer vi att gå igenom ärendet i detalj och se vad vi kan göra för att hjälpa dig.

Vi uppskattar att du ger oss möjligheten att titta närmare på detta och hoppas att vi kan reda ut situationen tillsammans.

Med vänliga hälsningar,
Gear4music

Rated 5 out of 5 stars

Awesome service!

Great company! Super speedy service, my last order arrived the next day! I have bought a lot from them and the service is always great. Highly recommended

21 July 2026
Rated 5 out of 5 stars

Would like to thank doughy and the…

Would like to thank doughy and the staff for the excellent service, not often you get employees that are willing to help and give you advise , not only that he told me when to order as they were getting the supply from sweden if i recall right , very fast postage (2days , saturday order )

very impressed will use again 100%

and the turbo sound speaker is nearly as good as i hoped,
might go with void for the sub sub bass next lol

11 July 2026
Unprompted review
Rated 5 out of 5 stars

I Love it !

Gear4music — what can I say? Outstanding.
Ever since discovering this site a few years ago, it’s become my go‑to place for all my studio equipment. They offer a huge range of products, catering for everyone from beginners on a budget right up to musicians looking for high‑end professional gear.
(I’ll admit, I even enjoy a bit of window shopping and drooling over what I might buy next.)

Another thing worth mentioning is just how massive their selection is. Music‑gear sites aren’t exactly plentiful these days, and many of the ones that do exist have pretty limited stock. Gear4music, on the other hand, has an enormous range, whatever you’re after, from niche accessories to full studio setups, they almost always have it. It’s rare to find a music retailer with this much choice under one roof.

The website itself is great to use , the GUI is clean, simple, and easy to navigate. Items are well presented, with clear photos, descriptions, and specs, which makes browsing and comparing products really straightforward. It’s one of the reasons I keep coming back,the whole shopping experience just feels smooth and user‑friendly.

In terms of value for money, Gear4music has always been competitive with other outlets, and quite often cheaper. For the range and quality they offer, the pricing feels fair, and I’ve regularly found better deals here than on other music‑gear sites.

When it comes to delivery, I’ve ordered a lot from Gear4music over the years. I’ve had one or two minor issues, but considering how many items I’ve bought, that’s hardly surprising , couriers can be a nightmare at times. I don’t let that reflect on Gear4music though, because they’ve always dispatched quickly, packaged items well, and done their part. Any hiccups have been rare and usually down to the courier rather than the company.

Today was the first time in all these years that I’ve had to make a return, and the process was quick and easy. The person I spoke to on the phone was clear, efficient, and helpful. The return hasn’t been completed yet, so I can’t comment on the final outcome, but based on past experience I have full confidence it will be handled properly.

The item is being collected by courier, and because I’ve had it for more than six months I had to pay a £10 return fee , which I think is fair. Overall, the return process so far has been smooth, and I’m perfectly happy with how it’s been handled up to this point.

All in all, Gear4music has consistently delivered great service, great prices, and a huge selection. They’ve been my first choice for years, and based on everything so far, they’ll continue to be.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

*They havent send my order: two months later

I bought two expencie PA subwoofers over 2 months ago and i have still not recived my order. And after talking with them on the phone they havent even sent it and have no plan on doing so

9 June 2026
Unprompted review
Gear4music logo

Reply from Gear4music

Good morning,

Thank you for your feedback.

We are sorry that your order has not yet been dispatched. Unfortunately we are unsure which order your feedback is regarding, so we are unable to get in touch with you to look into this.

Please contact our customer service team so that we can provide further assistance.

Kind regards,
Gear4music

Rated 5 out of 5 stars

Fastest delivery that I have ever…

Fastest delivery that I have ever experienced. From the time That I placed the order. Less than 24 hours later it was delivered to me in Jämtland. I bought the subzero mp8 (to use as a Bluetooth speaker, not for busking ), looks and sounds good. Worth the money!

4 June 2026
Unprompted review

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