The company updated the trip time about 1-2 hours before the transfer. Fortunately, the new option they offered suited my schedule, which is why I had to deduct one star. That said, our driver was ext... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My driver Arslan Saqib was fantastic. He arrived early each time on my round trip ride from a remote location in Ontario to Toronto airport and back. He earned his pay. His car was clean with plenty o... See more
Company replied
Tony is a very professional and friendly driver. Short after my reservation he contacted me sharing WhatsApp number to make communication easier. Pick up was easy and the whole trip was very smooth, a... See more
Company replied
He was waiting for us with a large sign with our name on it and arrived even earlier than the scheduled time. He also helped us with our luggage, and everything was handled quickly, smoothly, an... See more
Company replied
Company details
- Limousine service
- Airport shuttle service
- Courier and Delivery Service
- Minibus taxi service
- Taxi service
Written by the company
GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.
Contact info
PATRON 10, 6051, LARNACA, Cyprus
- +44 20 3936 8229
- INFO@GETTRANSFER.COM
- gettransfer.com
4.2
Great
28k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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New luxury car driver came on time very…
New luxury car driver came on time very polite
6 September 2026
Excellent service
5 September 2026
Never again.. The worst
I booked a transfer for 20 euro. The driver then asks for 100 Euro.
I end up cancelling the transfer, and I still didn't get back the advanced payment i made by the reservation
6 September 2026
Unprompted review
It was a little difficult to find the…
It was a little difficult to find the van and the driver at the airport in Tokyo. Otherwise the driver was very nice even though he did not speak our language. He went out of his way to help us get to our Airbnb after dark in the rain.
6 September 2026
The driver cancelled the trip a few…
The driver cancelled the trip a few hours before. No other offers. Had to arrange taxi via the hotel instead.
6 September 2026
They are refusing to pay again
They are refusing to pay again
Feb 10 – Feb 12: US$113.90 (Transferred: US$0.00)
Feb 13 – Feb 15: US$97.72 (Transferred: US$0.00)
Feb 16 – Feb 18: US$98.99 (Transferred: US$0.00)
Feb 19 – Feb 21: US$173.26 (Transferred: US$0.00)
Feb 25 – Feb 27: US$193.53 (Transferred: US$0.00)
Mar 4 – Mar 6: US$138.70 (Transferred: US$0.00)
Mar 7 – Mar 9: US$181.30 (Transferred: US$0.00)
Mar 10 – Mar 12: US$213.59 (Transferred: US$0.00)
Mar 13 – Mar 15: US$274.91 (Transferred: US$0.00)
Apr 16 – Apr 18: US$88.89 (Transferred: US$0.00)
Apr 19 – Apr 21: US$269.23 (Transferred: US$0.00)
Apr 22 – Apr 24: US$200.74 (Transferred: US$0.00)
May 1 – May 3: US$64.30 (Transferred: US$0.00)
May 4 – May 6: US$83.58 (Transferred: US$0.00)
May 7 – May 9: US$83.28 (Transferred: US$0.00)
May 28 – May 30: US$36.92 (Transferred: US$0.00)
Jun 4 – Jun 6: US$59.85 (Transferred: US$0.00)
Jul 31 – Jul 31: US$105.06 (Transferred: US$0.00)
Total Unpaid Balance: US$2,477.75
I'd recommend staying away from this company
6 September 2026
Unprompted review
Driver was lovely!
Such a lovely driver, super chatty, let us play our favourite music, and even bought us some water! 10/10
6 September 2026
Smoth and easy
6 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
UNPAID SINCE JULY: Getransfer owes me money for a full month of work.
I Have a company in Portugal: Rotas e Trapezios, 517391201, and work as a driver, but I Have 910 euro to receive with getranfer and they do not pay me. The first work was 22 of july, wich has been a lot more than 30 billing days, and still I do not receive the money. I´m a 5 star diver, I spent on gas, with toll, but we are in september and they do not tranfer the payment. It´s even worse, they keep asking me to accept the commission credit, but I´m not interesting on this, I want the payment in money of the work that a have done.
Paulo Ferreira
22 July 2026
Unprompted review
Reply from gettransfer.com
Dear Partner,
Thank you for reaching out, and for all the work you do for our passengers.
Please rest assured that your payment is on its way - our team is processing it and doing everything we can to get it to you as soon as possible.
To check the status of a specific payment, our support team is always glad to help: simply send us a message at partner@gettransfer.com.
Thank you for your trust and continued cooperation!
urgent
Hello, my name is Mohamed Larbi Ben lahssen. I've been waiting for over six months for the money to arrive in my account. You owe me more than 2500 francs. This is the worst app ever, scammers! You have 7 days to deposit the money into my account, or I will take legal action against you. I've hired a lawyer and given him all the evidence and travel records. He will file the lawsuit if you ignore my claim.
Have a good day! 👍
6 March 2026
Unprompted review
Reply from gettransfer.com
Dear Partner, we take payment concerns very seriously and want to review your case directly. Please contact us at partner@gettransfer.com with your driver account details, and our team will look into your specific situation and get back to you personally.
Best regards,
Carrier Care Center, GetTransfer.com
We did not received payments for the rides…
We did not received for the rides completed since Last 6 months and the company is not responding to emails , most of the time there is an automated reply stating delay payment no answer to pay the supplier? .Do not work with this company there a scammers drivers do not get there payments
4 September 2026
Unprompted review
Reply from gettransfer.com
Dear Partner,
Thank you for your feedback! We value your opinion and are ready to help with your request. To look into the situation, please email our team at partner@gettransfer.com, and we'll do our best to find a solution as soon as possible.
Best regards,
Carrier Care Center, GetTransfer.com
Reply from gettransfer.com
Dear Customer,
Thank you for your feedback! We're glad to hear that you enjoyed our service. We'll be happy to be your choice for transfers again!
Best regards,
Customer Care Center, GetTransfer.com
Reply from gettransfer.com
Dear Customer,
Thank you for your kind feedback! We're delighted that your trip was comfortable and left a positive impression. We look forward to serving you again!
Best regards,
Customer Care Center, GetTransfer.com
Reply from gettransfer.com
Dear Customer,
Thank you for sharing your wonderful experience! We're thrilled to hear the driver provided such excellent service. We look forward to welcoming you again on your next trip!
Best regards,
Customer Care Center, GetTransfer.com
it was easy to find a suitable driver…
it was easy to find a suitable driver and car and the price was ok for the distance travelled. the driver has very good english skills and is perfectly friendly, punctual, excellent communication, very experienced and save driver. happy customer.
4 September 2026
Reply from gettransfer.com
Dear Customer,
Thank you for your kind feedback! We're delighted that your trip was comfortable and left a positive impression. We look forward to serving you again!
Best regards,
Customer Care Center, GetTransfer.com
Reply from gettransfer.com
Dear Customer,
Thank you for your kind feedback! We're thrilled to hear that you enjoy using our service. We look forward to serving you again on your future trips!
Best regards,
Customer Care Center, GetTransfer.com
Very Professional
Very Professional, on Time, and Mr AlexandrosS Bousdoukis was very pleasant and professional.
5 September 2026
Reply from gettransfer.com
Dear Customer,
Thank you for your kind feedback! We're delighted that your trip was comfortable and left a positive impression. We look forward to serving you again!
Best regards,
Customer Care Center, GetTransfer.com
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