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Gasdepot Reviews 

1,242
•
TrustScore 5 out of 5

4.9

Gas company
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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptionally fast delivery service, noting that orders arrive promptly and include helpful real-time tracking features for convenience. Consumers also highlight the remarkably helpful staff who often go above and beyond by carrying heavy gas bottles directly to their doors or gardens. However, some customers also noted minor inconveniences, mentioning that prices have risen over time, delivery notifications sometimes arrive too late, or packages face occasional delays. Despite these occasional issues, people find the ordering process very simple and express strong intentions to continue using the business for their future needs.

What people talk about most

Delivery service

Customers report widespread satisfaction with the delivery service, frequently highlighting the prompt timing... See more

Service

People report positive experiences with service, highlighting fast and efficient delivery alongside great... See more

Order

Customers consistently note positive experiences with order processes that are quick and easy to navigate... See more

Staff

Consumers express great satisfaction with the helpful and polite staff. Reviewers frequently highlight that... See more

Price

Clients share positive opinions on price, consistently highlighting competitive and reasonable costs compared... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was very curious first to order form them as I had never heard of them, after checking reviews on trust pilot, when ahead and ordered it.. in the morning of the 3rd day from placing the order got an... See more

Rated 5 out of 5 stars

Great service and a great price! First class service from Gas Depot, Good customer service when enquiring about delivery to my area, a great price and discounts for buying multiple refills. Deliv... See more

Rated 5 out of 5 stars

I have been ordering gas bottles from this company for ages and always happy with the service. Easy to order online and delivery driver's are always polite, helpful and dependable. Delivery is almo... See more

Company replied

Rated 5 out of 5 stars

Having spent several days looking around for a new patio gas bottle, I finally found this company. Very easy ordering process and with delivery in only a few days (non urgent), I can only recommend th... See more

Company details

  1. #8 of 29 best companies in Gas company
  2. #4 of 4 best companies in Butane gas supplier
  3. #4 of 11 best companies in Gas cylinders supplier
  4. #4 of 73 best companies in Heating equipment supplier
  5. #3 of 3 best companies in Propane supplier

Information provided by various external sources

Suppliers of Bottled Gas and Equipment

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,242)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

great service from Gasdepot!

Very competitive price on the 10kg bottle, very easy to order,free delivery and a text with a time slot. Brought to the door by friendly driver. What more could you ask for? I did pay £5 delivery for next day and it came at 7am.

20 August 2026
Rated 4 out of 5 stars

Quick delivery and easy swap over of…

Quick delivery and easy swap over of gas cylinder. It would however be helpful if delivery was confirmed the day before not an hour before! fortunately there were still people at home who could put the old cylinder out for the swap!

4 August 2026

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