Gomibo.fr Reviews 

1,518
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience with their customer service. Although the product I purchased didn’t quite meet my expectations, the refund process was quick and hassle-free. They handled my request professi... See more

Company replied

Rated 5 out of 5 stars

After I bought a new iPhone and accessories just before Christmas, only to realise a fortnight later while setting them up that I didn't need (or want) to replace my existing iPhone, the Gomibo cust... See more

Rated 5 out of 5 stars

Telephone ordered on Sunday afternoon and delivered to me in France less than 24 hours later! Incredibly fast delivery! The telephone was exactly as described and even a little less expensive than Ama... See more

Rated 5 out of 5 stars

Everything was perfect and extremely fast delivery. Ordered in the evening and was delivered next morning in a different country. Will buy again

Company details

  1. Mobile Phone Shop
  2. Mobile Phone Accessory Shop
  3. Electronics Accessories Wholesaler
  4. Electronics Company
  5. Electronics store

About Gomibo.fr

Written by the company

À propos de Gomibo
Si vous êtes à la recherche d'un téléphone portable, d'une tablette ou d'un gadget, Gomibo est l'endroit où il faut aller ! Parmi plus de 600 téléphones portables, vous trouverez des marques connues comme Apple et Samsung, mais aussi des fabricants moins familiers comme Realme, Cat, et Fairphone, ainsi que des téléphones chinois de haute qualité de Xiaomi et OnePlus. De plus, nous proposons également une large gamme de haut-parleurs, d'écouteurs et d'autres accessoires.

Gomibo fait partie de la boutique en ligne de télécommunications néerlandaise Belsimpel. Avec une part de marché en ligne de près de 50 %, Belsimpel est déjà un acteur important sur le marché néerlandais.

La possibilité unique de comparer la gamme complète en fonction de vos besoins en quelques clics, la livraison rapide et les excellentes conditions de retour sont la clé de ce succès. Avec Gomibo, nous voulons rendre ce concept, avec lequel nous sommes devenus le leader du marché aux Pays-Bas, accessible aux clients de toute l'Europe !


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,518)

118 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

I had a great experience with their customer service. Although the product I purchased didn’t quite meet my expectations, the refund process was quick and hassle-free. They handled my request professionally and responded promptly. I really appreciate their excellent customer service and would definitely recommend them.

31 July 2026
Gomibo.fr logo

Reply from Gomibo.fr

Hi Sazzad,

We’re sorry to hear the product did not meet your requirements. We already have your details and will review the case to understand what went wrong. Our customer service team will contact you directly to discuss the situation and look for a suitable solution.

Jonas von Gomibo

Rated 5 out of 5 stars

Incredibly fast delivery

Telephone ordered on Sunday afternoon and delivered to me in France less than 24 hours later! Incredibly fast delivery! The telephone was exactly as described and even a little less expensive than Amazon. Highly recommended.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful

After I bought a new iPhone and accessories just before Christmas, only to realise a fortnight later while setting them up that I didn't need (or want) to replace my existing iPhone, the Gomibo customer services representatives assured me that I could return the items for a full refund. And a full refund is exactly what I received earlier today

It was fantastic service from start to finish, and when I DO eventually need a new 'phone, I'll be very happy to return to Gomibo.fr

23 January 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, the customer care don't answer after ton send 3 emails in 3 days.
Product never delivery

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Urgently needed new phone

I was looking for a new phone urgently. Found Gomibo, read the reviews and ordered. Wednesday at 16.00 delivered to me in south West france by 11.30 NEXT DAY! Wow what service. Very pleased. Thank you. Can only recommend.

10 July 2024
Rated 1 out of 5 stars

Le téléphone n'est pas neuf

Le téléphone que j'ai reçu n'est pas un appareil neuf. Après vérification sur Internet du numéro IMEI, il apparait que le téléphone avait été activé en Grèce, 3 semaines avant que je recoive ma commande.
Le coffret venait sans chargeur, le film plastique protecteur sur l'écran n'était pas présent, et la scellée sur la boite n'était pas la scéllée originale du fabriquant Motorola.
Et lorsque je prends contact ave GOMIBO, ils m'ont répondu (en anglais) comme quoi ils ouvraient les coffrets pour s'assurer que leur standards de qualité étaient respectés!!!! Voir leur réponse ci-jointe: "To guarantee that we sell top-quality products, we sometimes perform checks. That check means that we break the seal ourselves to check the quality of the product. The seal that was put on the box is our own seal, that we placed over the original seal. Your product has had that extra quality check. The device that you received from us is completely new and, of course, comes with a 2-year warranty.
I hope that this explanation gives you some more information. If you want to receive a new phone, you can return the old phone and we will sent you the new product as soon as possible. However, I can not guarantee that the seal will be intact, because there is always a chance that we broke it to perform that extra quality check.
"

13 February 2023
Unprompted review
Rated 4 out of 5 stars

Not Delivered / Never received.

Unlike other comments here, I have never received my order. The after sale service never answered my email in french even if they have a .fr. It’s better to contact them in English.
Looks like they ship it fast yes, but where dit it go ? It never showed up at my door. In the end the after sale offered me a refund.
They were very kind and sorry for the situation.

I have updated my evaluation following their answers and solution

9 November 2022
Unprompted review
Rated 5 out of 5 stars

Every gadget lovers dream! - Go Go Gadget Gomibo! 😁

What can I say? I just LOVE this site... 😍

Initially, I thought the prices were too good to be true - I skeptically ordered a watch around 4pm on a Friday afternoon, and it turned up Saturday, like the very next day - I couldn't believe it! 😲

The prices are just fantastic! The delivery is incredible - (free) and usually next day! And the customer service is out of this world!... Emails are not automated and my support question was followed up with a hand written card! Such a lovely touch ❤️

I've already told all my friends and family about them.... and I don't often write reviews but when I do it's because a company is AWESOME! 😁😁 😁 So, yep! I've become a right little Gomibo Ambassador 😂

19 October 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look