I had a great experience with their customer service. Although the product I purchased didn’t quite meet my expectations, the refund process was quick and hassle-free. They handled my request professi... See more
Company replied
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I had a great experience with their customer service. Although the product I purchased didn’t quite meet my expectations, the refund process was quick and hassle-free. They handled my request professi... See more
Company replied
After I bought a new iPhone and accessories just before Christmas, only to realise a fortnight later while setting them up that I didn't need (or want) to replace my existing iPhone, the Gomibo cust... See more
Telephone ordered on Sunday afternoon and delivered to me in France less than 24 hours later! Incredibly fast delivery! The telephone was exactly as described and even a little less expensive than Ama... See more
Everything was perfect and extremely fast delivery. Ordered in the evening and was delivered next morning in a different country. Will buy again
Written by the company
Gomibo fait partie de la boutique en ligne de télécommunications néerlandaise Belsimpel. Avec une part de marché en ligne de près de 50 %, Belsimpel est déjà un acteur important sur le marché néerlandais.
La possibilité unique de comparer la gamme complète en fonction de vos besoins en quelques clics, la livraison rapide et les excellentes conditions de retour sont la clé de ce succès. Avec Gomibo, nous voulons rendre ce concept, avec lequel nous sommes devenus le leader du marché aux Pays-Bas, accessible aux clients de toute l'Europe !
Waagstraat 1, 9712 JX, Groningen, Netherlands
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I had a great experience with their customer service. Although the product I purchased didn’t quite meet my expectations, the refund process was quick and hassle-free. They handled my request professionally and responded promptly. I really appreciate their excellent customer service and would definitely recommend them.
Reply from Gomibo.fr
i forgot my password my phonesamsung galaxy a14 5G
Telephone ordered on Sunday afternoon and delivered to me in France less than 24 hours later! Incredibly fast delivery! The telephone was exactly as described and even a little less expensive than Amazon. Highly recommended.
After I bought a new iPhone and accessories just before Christmas, only to realise a fortnight later while setting them up that I didn't need (or want) to replace my existing iPhone, the Gomibo customer services representatives assured me that I could return the items for a full refund. And a full refund is exactly what I received earlier today
It was fantastic service from start to finish, and when I DO eventually need a new 'phone, I'll be very happy to return to Gomibo.fr
Scam, the customer care don't answer after ton send 3 emails in 3 days.
Product never delivery
Everything was perfect and extremely fast delivery. Ordered in the evening and was delivered next morning in a different country. Will buy again
I was looking for a new phone urgently. Found Gomibo, read the reviews and ordered. Wednesday at 16.00 delivered to me in south West france by 11.30 NEXT DAY! Wow what service. Very pleased. Thank you. Can only recommend.
My new mobile was delivered to my home literally 24 hours after I ordered it from Gomibo. Complete satisfaction.
Price and delivery was excellent. I got the watch the next day!
Le téléphone que j'ai reçu n'est pas un appareil neuf. Après vérification sur Internet du numéro IMEI, il apparait que le téléphone avait été activé en Grèce, 3 semaines avant que je recoive ma commande.
Le coffret venait sans chargeur, le film plastique protecteur sur l'écran n'était pas présent, et la scellée sur la boite n'était pas la scéllée originale du fabriquant Motorola.
Et lorsque je prends contact ave GOMIBO, ils m'ont répondu (en anglais) comme quoi ils ouvraient les coffrets pour s'assurer que leur standards de qualité étaient respectés!!!! Voir leur réponse ci-jointe: "To guarantee that we sell top-quality products, we sometimes perform checks. That check means that we break the seal ourselves to check the quality of the product. The seal that was put on the box is our own seal, that we placed over the original seal. Your product has had that extra quality check. The device that you received from us is completely new and, of course, comes with a 2-year warranty.
I hope that this explanation gives you some more information. If you want to receive a new phone, you can return the old phone and we will sent you the new product as soon as possible. However, I can not guarantee that the seal will be intact, because there is always a chance that we broke it to perform that extra quality check.
"
Article reçu au bon moment,conforme à la commande
Unlike other comments here, I have never received my order. The after sale service never answered my email in french even if they have a .fr. It’s better to contact them in English.
Looks like they ship it fast yes, but where dit it go ? It never showed up at my door. In the end the after sale offered me a refund.
They were very kind and sorry for the situation.
I have updated my evaluation following their answers and solution
Expedition hyper rapide(24h) retour remboursé quasi immediatement! Je recommande vivement+++
What can I say? I just LOVE this site... 😍
Initially, I thought the prices were too good to be true - I skeptically ordered a watch around 4pm on a Friday afternoon, and it turned up Saturday, like the very next day - I couldn't believe it! 😲
The prices are just fantastic! The delivery is incredible - (free) and usually next day! And the customer service is out of this world!... Emails are not automated and my support question was followed up with a hand written card! Such a lovely touch ❤️
I've already told all my friends and family about them.... and I don't often write reviews but when I do it's because a company is AWESOME! 😁😁 😁 So, yep! I've become a right little Gomibo Ambassador 😂
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