Met Paul today immediately made me feel at ease. Examined my gold in a lovely air conditioned office. Very friendly yet professional. Gave me a very good price on my gold. Hassle free money in my... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Gold Buyer Wales is owned and run by Wales’ leading preowned luxury watch specialist ‘Watches of Wales‘ and has stores in Junction Industrial Estate, Pontyclun, and Tonypandy in the Rhondda valleys. Our customer base extends to as far as England. We are known for our prices and our customers are happy to travel the extra distance. With our combined years of experience in buying gold you can rest assured you’re in safe hands and will always get a fair price. Visit us in person now for a free evaluation – our offices are a safe and easy-to-reach destination with convenient parking right outside the store. The perfect place to safely have your gold, jewellery, pocket watches & more appraised.
Written by the company
Unit 12B & 12C, CF72 9ES, Pontyclun, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent friendly and professional service with no pressure to sell. Received more than I was offered by other buyers, highly recommend Paul.
Highly recommend, we had a much higher value for jewellery than we were offered by other buyers and Paul was very honest and professional, we thought one piece of jewellery was silver but Paul told us it was gold. It was an excellent experience from start to finish. Thank you so much!
I recently sold some gold with this company and couldn't be happier with the experience from start to finish. Everything felt personalised right from the first conversation — no scripted responses, just genuine, friendly service that put me completely at ease. There were no delays at any stage, the whole process was hassle-free, and I never felt rushed or pressured into anything. On top of that, the price I was offered was the best I found after comparing several options. I'd happily recommend them to anyone looking to sell gold and would definitely use them again in the future!
Thank you Paul for the easy experience with selling my unwanted gold. Everything was clear from the start, and the prices were very reasonable and fair. Fast process from start to finish.
I called and they managed to get me an appointment very quickly. It’s was an all round great experience, in a very safe location and lovely customer service. They explained everything clearly and left feeling felt very pleased with the whole experience. Would definitely recommend! Thank you all at Gold Buyer Wales
Excellent service from Gold Buyer Wales. My wife recently sold a watch to them, and the whole process was straightforward and professional. They offered a very good price for the watch, and everything was handled quickly and efficiently. Really pleased with the experience and would definitely recommend them to anyone looking to sell a watch.
Reply from Gold Buyer Wales
I had an excellent experience and service with this company. Paul was professional, personable and knowledgeable, and I received far in excess of what I was expecting for the jewellery I was selling. I can honestly say I would recommend this company without hesitancy.
Reply from Gold Buyer Wales
I could not have wished for a better experience when selling some jewellery to Paul.
I was given a lot more money than I had been previously offered elsewhere.
I recommend watches of Wales very highly.
Reply from Gold Buyer Wales
Excellent service, very fair pricing,(better than the many we spoke with) very professional and friendly. Will be going back.
Reply from Gold Buyer Wales
Brought in some old unwanted and broken jewellery. Pleasantly surprised with free valuation and opted to sell. Would definitely recommend using this company.
Reply from Gold Buyer Wales
Excellent service from a trustworthy company. Ease of booking an appointment online and easy to get to , parking on site. No pressure to sell and made to feel comfortable. Highly reccomend Paul and team.
Reply from Gold Buyer Wales
I decided that leaving certain items forever in a box was never going to benefit me. So I decided to redeem the value and enjoy that benefit now!
The time taken, the professional handling of the transaction was more than I could have asked for.
Thank you for making something seem difficult to something mutually beneficial !
I would recommend Gold Buyer Wales for all your safe transactions in gold, silver and precious metals :)
Reply from Gold Buyer Wales
Really good service and good price the unit is incredible also highly recommend
Reply from Gold Buyer Wales
Met with paul today,
What a very professional and nice person .
Very knowledgeable and explained in detail the process and current market.
Very happy and I will definitely visit Watches of wales again .
Thank you
Michael
Reply from Gold Buyer Wales
My husband and I made an appointment to sell jewellery. We were met by Paul who was very friendly and we felt at ease straight away. We felt he was very fair and competitive having had a previous evaluation. We were selling on behalf of someone else so had to go back. He was true to his word and we left with the cash as promised. Would definitely recommend this company.
Reply from Gold Buyer Wales
This was my 2nd visit to sell jewellery,I shopped around in the first place but the price I was offered here was very competitive.Paul was a pleasure to do business with,very knowledgeable and friendly,and in comfortable surroundings.A great experience overall,thank you!
Reply from Gold Buyer Wales
The best place ever to sell. The knowledge and advice was absolutely essential. Highly recommended.
Reply from Gold Buyer Wales
Great company with better than fair price paid. Highly recommend. Have used a couple of times.
Reply from Gold Buyer Wales
What a great company with best price offered to me for 2 watched sold over a few months. Paul fully understands what he is doing and prices very well when you are selling (I did look around first). 5* service and a lovely location to carry out your handover or sale. I cannot recommend them enough :)
Reply from Gold Buyer Wales
Excellent experience.
Paul is very friendly, helpful and welcoming.
The room is very nice and provides privacy.
A trustworthy service.
Would definitely recommend without hesitation.
Reply from Gold Buyer Wales
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.