GoGroopie Reviews 

33,578
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,868 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the online platform provides wonderful bargains at very reasonable prices and makes the entire ordering process completely smooth and straightforward. Many people also note that purchased items usually arrive quickly and consistently match the given product descriptions well. Some reviewers were not happy with unexpected delivery charges added later on and frustratingly slow shipping times. Other customers experienced significant issues with receiving incorrect items or damaged products arriving at their doors. Additionally, buyers encountered a noticeable lack of helpful customer support when trying to resolve these problems.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with experiences varying widely among consumers.... See more

Order

Customers had ambiguous experiences with order processes, as opinions varied significantly. Many reviewers... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising fast shipping times, careful... See more

Price

Users describe positive interactions with price, frequently highlighting great bargains and reasonable costs... See more

Quality

Reviewers mention ambiguous feedback about quality, revealing a wide divergence in customer experiences.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Exceptional offers but combined p&p should be available for multi purchases ie., four pairs of fitted sheets! £3.99 x 4 is pretty steep & really a reduction would be nice!

Rated 4 out of 5 stars

Over some ten years I have bought quite a number of items from GoGroupie, for myself and as gifts. The variety of products is huge, The two-stage purchasing process is cumbersome but you get used to t... See more

Rated 4 out of 5 stars

Gogroopie has some really good offers ,I would buy more but don’t like the voucher process, once purchased you then have to wait email to finish purchase and paid for the postage . Sometimes I forget... See more

Rated 4 out of 5 stars

Would be 5 stars,had thought it was a scam due to lack of communication,but when product came was very happy far better than expected, have ordered from them again for a fan.


Company details

  1. #7 of 8 best companies in Coupon service

Written by the company

GoGroopie is a leading online marketplace retailing vouchers for discounted goods, services and travel packages. Focused on the UK, we work with thousands of local businesses to source, create and promote unique and inspiring deals to millions of consumers on a daily basis. With access to thousands of diverse offers, we make it easy for our customers to search and discover great offers from small businesses at unbeatable prices. We provide a trusted and convenient source for finding value on everyday items and activities as well as exciting and novel experiences for you to share with your friends and family.


Contact info

3.7

Average

TrustScore 3.5 out of 5

34k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(33,578)

1,750 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service, arrived quickly. Just be careful of the website as it defaults to AAA size, which in my world is the least popular of the two sizes on offer

1 September 2026
Rated 5 out of 5 stars

Ordered 3 items

Ordered 3 items, two have arrived to date waiting for the third all items Ordered at the same time. Not heard anything about the third as yet

7 September 2026
Rated 1 out of 5 stars

Order

I ordered a dyson vacum on 19th july still waiting for it costing £69 reduced from £189-95 .I seriously think this is a bogus company dont think i will ever get the vacum or my monies back beside emailing them several times and the phone numbers are non existent . Go Groopie no thanks.

19 July 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a bed SCAM SELLER

Ordered a bed, was sent 7 text messages to say bed would be delivered, contacted Gogroopie to cancel and request refund, needed to clarify bed not delivered, suddenly bed delivered and left in road, then was taken, as seen on cctv, did not knock, or even come to door, so as far as concerned not mine, 8 weeks waiting refund, to be offered vouchers still waiting for out come of into bank refund 12 weeks. Gogroopie contacted the bed company and did not get no replies back either,to state if bed delivered think they need to check some of there sellers, BEAWARE. SCAM SELLERS.

16 July 2026
Unprompted review
Rated 1 out of 5 stars

Undelivered after 18 days from order

Very disappointed as under bed storage items not received as at 6th Sept 2026 which is a delay of more than 14 days !
No contact or explanation - have been forced to contact customer services to advise cancellation of order in view of delays and no explanation .
Previous orders processed without problems !

7 September 2026
Rated 2 out of 5 stars

No review able to be given

Hi
The item I ordered I had to chase with the seller. I was told that my package had gone astray and that the item was no longer available now so I am waiting for a refund. They have told me they are waiting to hear from you. Can you help.

4 September 2026
Rated 1 out of 5 stars

This machine looks better than it is

This machine looks better than it is. It cannot handle anything substantial. The slicer cuts things too thin. It looks much bigger and more robust in its image, but it is not. I was so impressed with it and how it worked that I tossed it in the bin.

4 September 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look