TAPSTER Reviews 

It just works. Discreet, safe, has a use not just a gadget. Customer service are excellent and setting up is simple and explained well. A few days of it and most people who see it want one!

I was drawn to the tapster wristband after seeing a ad. Primary use was for when I am sailing and when I am on the beach. That lasted a month and I now wear it all the time. I get asked about this 2 or 3 times a day. Never took myself as a trendsetter!

Very disappointed with my experience. My package arrived already opened and was left inside my trash bin without any notification from the courier that it had been delivered.

This is completely unacceptable. A package should never arrive damaged or opened, and it certainly shouldn’t be left in such an inappropriate place without informing the customer.

I have already contacted customer support and I am currently waiting for a response. I hope this issue will be handled seriously and resolved as soon as possible.

Great company, ordered ring, ended up being the wrong size, customer service were great, and returned it. Then lost in Swedish customs, and again customer services to the rescue. Have now ordered the correct size ring, having got accurate rinf sizer from amazon!

Excellent experience! I accidentally ordered the wrong ring size, but the support team responded very quickly. Esther updated my order to the correct size without any hassle. Fantastic customer service from Tapster!

Ring works but you need to find the exact spot on the contact less pavement machine for the ring to work. You'll stand there for 5 minutes sometimes looking like an idiot, sweeping your ring around the device

I have both the Bracelet and the engraved ring, both are exceptional value and look great, had a small problem with the ring but tapster sorted it out for me immediately, their customer service is superb and i highly recommend Tapster.

I was looking for something to make digital payments easy, without the need to get my phone out my pocket or having to use my connected watch all the time. So when googling I came across Tapster, the reviews seemed good but my UK bank wasn't directly supported. But there seemed to be a solution by connecting via Curve Bank so I read about that and it all seemed relatively easy to set up so I thought I'd buy one and give it a go. They're not expensive so not the end of the world if it didn't work.
I ordered the bracelet and the despatch was quick with tracking information and lots of guides and videos on how to set everything up.
Prior to the bracelet arriving I was able to set up the Curve pay account and the apps for Curve Pay and Tapster and everything was in place ready for the bracelet to arrive.
It arrived pretty quickly considering it was from abroad and the final setup part was straightforward and exactly as the guides and videos had indicated.
So, the bracelet was all ready now to use. The only tricky part is putting it on your wrist and then tightening it to a comfortable fitting. That wasn't easy (and still isn't) although if you wet the bracelet it seems to work better.
I was now ready to go but did have some trepidation on what would actually happen when I tried it on a terminal. I shouldn't have worried, it worked perfect and has done ever since. I can't believe how easy and convenient it is and I get loads of positive comments from people asking how it works, where can they get one etc.
I have since ordered a second device, this time the velcro strap as I thought this would be easier to remove and put on than the bracelet (it is a lot easier).
Unfortunately I ordered the small size strap and although it does fit it's just too small and a bigger strap would be better so I contacted Tapster support as I couldn't see just the straps on the website, just complete units. I asked if I could purchase just a strap and they don't sell separately but kindly offered to send my one anyway as a gesture of goodwill.
I've contacted their support team a couple of times and each time they've been brilliant.

For anyone thinking about purchasing one, don't think twice, don't worry, you won't regret it.

Just a few words on the payment side, that works just as if you'd used your watch or phone. Instant notifications on your phone and I have the same cards in my Apple wallet in my Curve Pay so can easily switch between which card I want to use with my bracelet.
Overall I can't speak highly enough of the whole process.

Since day one, I have been unable to use the bracelet because the card activation simply does not work. Despite Revolut being explicitly listed on their website as a supported bank, the activation fails completely. This is after 2 months of trying.

Customer support has been entirely hopeless. They don't seem to understand the technical issue and keep shifting the blame to my bank—even though my Revolut card has been working perfectly for online payments for years.

To make matters worse, the shipping is a rip-off: they charged me courier prices but shipped it via standard mail, so it took forever to arrive. The entire operation feels amateur and unprofessional for this price. Avoid.

My wife purchased a Tapster bracelet for my birthday. It arrived more than 14 days before my birthday so was outside the returns window. Although I do not have any of the listed cards she was reassured by the Tapster statement that any other card could be used via the free Curve app. However, many people including myself fail the ID process for Curve due to a glitch in their system, and there is no second chance, so I now have a useless bracelet. Tapster did not reply to my email. I recommend customers to register with Curve before purchasing as you will not get help from Tapster. Also read Curve's reviews, they are not good!

I ordered a ceramic ring and sizer kit at the beginning of May. The sizer kit took over two weeks to arrive and when it did it turned out to be simply a small generic sliding gauge which confirmed my ring size to be the same as my existing rings. After confirming the size for the ceramic ring it took another 18 days to arrive. It didn't fit, their sizers don't match their own rings. The ring itself was also just a cheap plastic NFC ring that can't have cost more than €5 from the manufacturer. When I tried to set it up on Revolut I realised that they don't actually claim full Revoult support, just Revolut visa. Doesn't stop them having the logo on their site though. When I contacted support their initial response came from "Tapster AI" - the singular worst AI I have ever seen - It appears to be a keyword based automation, something we've been able to do pretty well for over a decade, not Tapster AI though, Tapster AI is dumb as bricks. Every step of the way I was met with a decision some terrible manager made to save money that made my experience just a little worse every time. The only rationale for managing your company this way is if you're facing closure and need to cut costs, even at that it's not a good rationale, just an understandable one. I've had to send back the ring at my own expense, which cost me more than Tapster paid for the ring itself. To call this a scam would be an insult to scammers.

I recently contacted Tapster support regarding a structural issue with my smart ring (a slight loosening between the inner and outer parts), and I couldn't be more satisfied with the assistance I received.

The support team was incredibly professional, fast, and helpful. They handled the warranty process smoothly and, to my surprise, I received a brand-new replacement ring in just a few days!

It is rare to find such a responsive and efficient customer service. They perfectly balance competency with a great customer-first attitude. Highly recommended! Five stars well deserved.

Very satisfied withe the device AND the support. Had to deal with the support team, they are fast replying and efficient.
Great product and great team

After 1,5 years daily used my tapsterkey didnt work anymore. I asked for help but It was out of error finally. I got 100% Voucher to buy newone. Fast and friendly communication with top support. 10 Stars!!

I originally wrote a negative review due to some issues I experienced with my ring, but Tapster's customer service promptly helped me in every possible way, even replacing my ring—which now works flawlessly. The issue was that the ring was too close to another metal ring I was wearing (I suggest making this warning much more visible at the time of purchase). I believe that customer care is the most valuable asset a company can have, even more so than the actual product they sell. I am therefore more than happy to update my review to a five-star rating!

Easy buying, trustful, great client service

So glad I bought a bracelet 2, great purchase.
Just got back from a week of boarding/surfing and it worked flawlessly. Looks great as well.
No more hiding or worrying about your phone or watch. Do need to worry about damaging your smart watch in the pounding sea or attacked by salt water and sand from the beach.
Looks great as well and doesn't stand out as a payment device.
Would be useful in a water park so you are not going back and forth to a locker every time you want to buy something.

Bracelet turned up open and they ignore my emails, WhatsApp and Facebook. Avoid

Anello fantastico nei materiali e praticità, complimenti anche allo staff dell' assistenza veramente professionale e disponibile al TOP.

I ordered a bracelet and had to pay for shipping myself. The item didn't fit at all and was extremely uncomfortable to wear. I had to pay for the return shipping as well, which cost nearly half the price of the item itself. Very expensive shipping and a disappointing experience overall.
Upd:
Sent package back, it is already at their post office for a while and they don't pick it up neither answer my email.