Bulk Reviews 

I have been ordering for about 7 months now, always on time. Quality is fantastic, view high. I would recommend for anyone.

DÅRLIG.

Package sent far away. I live right next to many locations. No option to choose from. Have not tried the product, but will never order again. Waste of time. Order and be ware!!

Website is absolutely useless, if you make a mistake ordering, even if its a nano second after- you are totally screwed. There's ZERO way of contacting customer service.
And I mean ZERRRRRO.
Refund takes at least a month. I wish I had read the reviews here before using this company. At one point when they first stared they were excellent. Now - THE WORSE!

I ordered protein 8.11 and received it 25.11 And this is after multiple requests to support and the order did not arrive at the address I indicated

Product is fine, but pricing is high and shipping is unbelievable slow.

Paid 800dkk and got nothing. Orders were always delayed until the last one didn't arrive at all. I tried contacting them over the phone, their chat support and their web form and got zero response. I requested a refund for the full price of the order of 800dkk and got nothing back. I tried contacting the carrier too and got no response either. So this attempt to buy supplements cost me 800dkk, weeks of waiting and irritation over hours if trying to reach a non existent customer service

Stomach pains from chemically tasting products + worst costumer service
I've experienced severe stomach issues from several Bulk products and still suffer from stomach imbalances. When I reached out to Bulk, they dismissed me with some points that I could collect in order to get a little discount when ordering again. I explained that I'm not interested in that and that the least they could do is compensate for the harmful products, which they rejected to do. Besides, their products taste horrendous—can't recommend this company.

When I order something on a 2-day delivery and am still waiting 7 days later, re-arranging multiple travel plans to accommodate their 'it'll now be there in the next 24hrs' line, I expect more than 50% off my next order which is highly unlikely to happen anyway given the experience on this order! There's no provision to speak to a human on the phone either. Pay extra and stick to the supermarket or Amazon if you need your supplements on time.

Customer service is non existent. Placed a £70 order on Saturday, supposed to be delivered next day, still waiting….Evri just as useless no word from them either. Contacted BULK 4 times, still no reply. Terrible service, won’t use again.

Ordered several items peanut butter used to come into seperate cardboard boxes now just chucked in with a bit of bubblewrap peanut buttter leaked everwhere inside box

If I could rate zero stars I would ! Shocking customer service , paid for next day delivery on Friday , I had to check Saturday to see if delivery was being made (no updates) then saw package had been damaged and back with Evri for assessment, not heard anything since spoke to an agent on Monday who said would update me but now Tuesday 2pm and nothing and after getting nowhere with an ai chat bot , told there are no agents available! Can’t even cancel my order as ai assistant just takes you round the houses… will never order from these again and will not be recommending them to anyone …. Ever !

This company charges me nearly £6 for next day delivery then did not attempt delivery the next day, the following day they said nobody was in but it’s a 24 hour open office with security guards and cameras. I confirmed no delivery was attempted and their attempted delivery was a photo 500 meters down the road.

I then spoke with 3 customer service agents who assured me of delivery that day. They then at 4:30 sent an email stating the package was too big to deliver. It was 10cm x 10cm x 20cm, I could hold it in one hand…

I then spoke to the customer service who were rude, dismissive and kept saying how sincerely sorry they were but not actually helping or being clear.

The company use to be better, they are so much worse now.

0 stars if i could waited over a month for my delivery 0 help from customer service.
Last time shopping with them

My order has gone missing, and there has been no information on the tracking page since 10th of December. It is now the 14th. I have been through to the chat with absolutely no resolution. After asking me for the details twice in the same chat....and on two consecutive days, I get the same answer. There are no agents available for you. I have not heard from them, even though the chat bot says that I have a case open. I have been buying from Bulk for the last 6 years and never had any issues. I won't be purchasing again based on their customer service.

There is no customer service. I needed to cancel the order and remake it. I don't need a year's free delivery, I only buy once a year in bulk. Total neglect. The flavoured collagen tastes like saccharine, not necessary.

Terrible service lost my delivery and you can’t contact them by phone, they never said they lost my parcel, so I was waiting for a parcel that was never arriving, no update on tracking either

Still missing delivery 3 weeks
No customer service
No answer to order

I made my purchase on march 13th. 11 days on it is still not here. the free shipping they give you is really not worth it.