Bluelotusvacations Reviews 

3,104
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 827 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and professional approach. Many highlight their in-depth knowledge of destinations and ability to tailor experiences to individual needs, making interactions pleasant and productive for planning their ideal holidays. The booking process is frequently described as easy, smooth, and efficient, ensuring stress-free holiday planning from initial inquiry to final confirmation. Customers consistently appreciate the excellent service and quick response times, leading to well-organized and enjoyable holidays. Many express excitement for their upcoming trips and indicate a strong likelihood of returning for future bookings with the company.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and... See more

Holidays

Reviewers mention positive feedback about holidays, with many expressing excitement and satisfaction with... See more

Booking process

People report positive experiences with the booking process, often describing it as easy, straightforward,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the outstanding and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness, patience,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

That's our South American adventure confirmed for next year. Can't wait! Many thanks to Zac at Blue Lotus Vacations for helping us plan the itinerary and hanling all our requests smoothly and effici... See more

Rated 5 out of 5 stars

I contacted Blue Lotus and was put in the capable hands of Alex ,who has the patience of a saint ,dealing with me . She was professional and knew how to personalise my holiday with a few messages , Al... See more

Rated 5 out of 5 stars

Zac made a huge difference for us to go ahead with this booking. We booked a holiday that had been long waited and meaningfull. Zac understood what we looking for, what matters the most to us. Kept u... See more

Rated 5 out of 5 stars

Very impressed with the service provided by Akeshi. We carried out an internet search for a two centre trip to Istanbul, and Cappadocia. It was on a Sunday evening so we didn’t expect a response... See more


Company details

  1. #86 of 200 best companies in Travel agent
  2. #14 of 31 best companies in Airline ticket agency
  3. #33 of 53 best companies in Cruise Travel Agency
  4. #13 of 42 best companies in Flights search site
  5. #14 of 40 best companies in Holiday accommodation service
  6. #7 of 17 best companies in Sightseeing Tour Agency

Written by the company

Founded on the base of eccentric travelers. Discover insider guides to airlines and hotels around the world and book memorable experiences and handpicked hotels in the coolest neighborhoods. Explore, make a plan and book at blue lotus vacations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

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Replied to 76% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(3,104)

829 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a wonderful experience with my…

I had a wonderful experience with my holiday package, and Anne was fantastic throughout the entire process. She was friendly, professional, and always quick to respond to my questions. Everything was well organised, making my solo trip smooth and stress-free. Her attention to detail and excellent customer service gave me confidence from start to finish. Thank you, Anne, for helping make my trip so memorable. I would happily book with you again and highly recommend your service!

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Lapland booking

My wife, daughter and myself have recently booked a holiday to Lapland. We were unsure on what activities to do and what accommodation would best suit our needs. Anne was amazingly helpful and put together a great itinerary and gave us plenty of different options for accommodation. It has been a great experience and I would highly recommend Anne and blue lotus to anyone wanting to book their next adventure

22 July 2026
Unprompted review
Rated 5 out of 5 stars

I have had an excellent experience…

I have had an excellent experience booking my Iceland trip with Blue Lotus Vacations. Alex has been incredibly patient, welcoming, and professional from the very beginning. He took the time to organise my itinerary exactly as I requested and was always happy to answer my questions and make changes to suit my preferences. Throughout the booking process, he kept me updated and recently provided my flight tickets and hotel voucher for my Schengen visa application. His outstanding customer service made the entire process much less stressful. Thank you, Alex, for all your help and dedication. I highly recommend Blue Lotus Vacations and look forward to my upcoming trip!

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Hannah from BLV - Amazing Service

Hannah (Roberts) has been amazing in helping us plan our Japan holiday for 2027. She has remained exceptionally patient and professional throughout, always answering our questions and finding the best deals, prices and excursions.

I think she has found us the best possible trip to see as much as we can and also have free time to take in the culture.

Great service and booking process.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

I booked my holiday in Blue Lotus…

I booked my holiday in Blue Lotus Agency Uk.Jen Sanico is the person who assist our booking.She was so lovely person.We are so happy to get our ticket in this agency.I highly recommended them.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Ms Irah Velasco

Ms. Irah Velasco has always been extra exeptional everytime we need to book our holiday. She was so patient sorting out our queries and preferences. I could give her 10 stars instead of 5. Thank you Irah .

19 July 2026
Rated 5 out of 5 stars

Hannah was extremely helpful in helping…

Hannah was extremely helpful in helping me with my flights, transfers and hotels for my holiday. She was super attentive and made me feel confident and comfortable with my booking experience as a young woman needing to join a family trip. I highly recommend Hannah to anyone.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service from Hannah at Blue Lotus Vacations

We have just booked a 16-night Business Class trip to Sri Lanka and Abu Dhabi with Hannah at Blue Lotus Vacations, and the service has been outstanding from start to finish.

Hannah went above and beyond to help us find the perfect holiday, spending a huge amount of time researching and tailoring multiple itineraries to suit our budget and travel preferences. At one stage, we were deciding between Sri Lanka, Madagascar and Borneo, and nothing was ever too much trouble!

She was incredibly patient, responsive and accommodating throughout the entire process, even helping us put together a payment plan that worked for us.

Thanks to Hannah, we now have the trip of a lifetime booked for June 2027, including Business Class flights, private transfers, amazing hotels and some unforgettable experiences.

We wouldn’t hesitate to recommend Hannah and Blue Lotus Vacations to anyone looking for a personalised and stress-free booking experience.

Thank you again, Hannah—we can’t wait for our adventure to begin!

Nicola & Padraig, Ireland

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Yes,another booking done with the…

Yes,another booking done with the agency, easy and straightforward and hassle free finding me again a very affordable flight for another trip. Appreciated all your help Joy looking forward to my future bookings again.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed with the service from Akeshi

Very impressed with the service provided by Akeshi.
We carried out an internet search for a two centre trip to Istanbul, and Cappadocia. It was on a Sunday evening so we didn’t expect a response until the next day. However, Akeshi, from Blue Lotus Vacations, got in touch with us almost immediately (at 17.46pm) via WhatsApp chat - which I find very user friendly. Buy 17.52pm she provided us with a detailed itinerary, which ticked all the boxes for us! It will be a slightly complicated trip, but all our questions and requests were handled promptly and efficiently. By mid evening, everything was finalised, and I received a confirmation email the next day. Akeshi was so polite and friendly, addressing me by my name, often. A nice personal touch. So thank you Akeshi!
(We sent enquiries at the same time to 2 or 3 other companies, but we are still waiting to hear from them, 2 days later!)

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Helpful,friendly and easy to book ...

I contacted Blue Lotus and was put in the capable hands of Alex ,who has the patience of a saint ,dealing with me . She was professional and knew how to personalise my holiday with a few messages , Alex was a fantastic help and willing to guide me in the right direction . Alex has made sure everything is sorted and ready to go , Iceland here we come ,all thanks to Blue Lotus and Alex

14 July 2026
Unprompted review

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