Had my first appointment today with Ruth and Raj and I couldn't have been happier. From the moment I got there they were both friendly and professional making me at ease straight away. Ruth expl... See more
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Review summary
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I had my health check in Farnborough on Saturday 20th June, with Emma Winter. Emma and her colleague were extremely professional and friendly, explaining everything thoroughly as we went through each... See more
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Vitality member with discount for the Advanced Health Assessment. Comfortable and quiet facility at a hotel. Thorough, multiple tests (some questionable on accuracy - see below). Sarah the Bluecrest n... See more
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At Winchester, Adriana was very friendly and made me feel relaxed and at ease throughout the whole health assessment. I could not have asked for anyone better to carry it out and would happily recomme... See more
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Company details
About Bluecrest Wellness
Written by the company
Our multi award-winning service helps people like you take control of their health.
We’ve undertaken over 560,000 health checks since we established in 2012, including tests for heart disease and stroke, cancer risk, cholesterol, diabetes, liver function, kidney function, digestive disorders, bowel health, anaemia and much more.
We aim to inspire and motivate our customers to make the right decisions about their health now in order to live healthier, happier and longer lives. We position ourselves as the UK adult's partner in wellbeing, empowering people to take a proactive role in managing their own health.
Health MOTs Female Cancer Risk Male Cancer Risk Vitamins & MineralsIt’s our mission to make health confidence accessible to all. That’s why we’ve teamed up with a network of high-quality venues across the UK and Ireland, conveniently located in central areas with excellent parking and transport links. This ensures you can find a venue within 20 minutes of your home.
Within 8 days of your appointment, your results will be available online through our My Wellness portal. Your printed report will be sent in the mail within 21 days. The report explains each test in detail, assigning every result a flag of green, amber, or red. It also provides follow-up advice on how you could improve your results.
All of our health check packages provide you with unlimited access to a 24/7 GP helpline for a year after your appointment. From tummy upsets to travel advice, the service also covers prescriptions.
Contact info
5-9 Liverpool Gardens, BN11 1RY, Worthing, United Kingdom
- 0800 652 2183
- enquiries@bluecresthealth.com
- bluecrestwellness.com
4.7
Excellent
7k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Ryan has assisted me on the screening…
Ryan has assisted me on the screening and it was quick and helpful all the way until the end. From there I have been able to make some lifestyle changes that made a difference.
Thank you!
21 July 2026
Unprompted review
Excellent service
Excellent service. Ruth is very professional and friendly. She explained everything in great detail and was very helpful.
23 July 2026
Unprompted review
Alexei was friendly and informative
Alexei was friendly and informative, answered all of my questions and made me feel at ease during the health screening.
22 July 2026
Unprompted review
Both Sharon & Kelly were very hospitable and welcoming. Both were very good at making me feel at ease
Both Sharon & Kelly were very hospitable
20 July 2026
Unprompted review
Excellent Health Assessment
Attended a recent Health Assessment at Holiday Inn Aylesbury, the whole process was excellent, Sarah who carried out the assessment was very professional, friendly and reassuring, results arrived quickly and are very comprehensive.
11 July 2026
Unprompted review
WASTE OF MONEY - AWFUL EXPERIENCE WITH BLUECREST
Having paid several hundred pounds for blood tests and a further £100 on the day for a couple of extra tests, I had the short telephone consultation with their GP who was very abrupt and dismissive of my questions on the 'red flag' items that the tests had shown up. When I asked for more info, she suggested that I make an appointment with my own GP for the tests to be repeated! Seems pretty pointless then to have paid all that money when they advise me to get them done again on the NHS!!!! I just don’t trust the integrity of the results and don’t believe they are accurate. I raised a complaint with them which took around 6 weeks to get the full response back where they offered a measly £40 against the over £300 I paid for tests that I don't trust the results of. What the hell was the point in me paying all that money if they advise to get them re-done at the GP. Do not waste your money. I feel I was totally ripped off.
1 May 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon Marian,
Thank you for taking the time to share your feedback. We are sorry to hear that you remain dissatisfied with the outcome of your complaint and that your experience did not meet your expectations.
We would also like to apologise for the time taken to provide our response. As your concerns related to services provided by a third-party provider, we were required to refer the matter to them for investigation and follow their complaints process. Unfortunately, this can sometimes result in longer response times while a full and thorough review is carried out.
We appreciate that, having now received our response, you remain unhappy with the outcome. Whilst it would not be appropriate for us to discuss the specific details of your complaint within this correspondence, we would like to reassure you that each of the concerns you raised was reviewed and investigated, and our findings were provided to you in our response.
As part of our service, we provide preventative health assessments designed to provide a snapshot of your current health and wellbeing. These assessments can help to identify potential risk factors or areas that may benefit from further attention. However, they are not intended to diagnose medical conditions or replace ongoing medical care. For this reason, where a result falls outside the expected range or raises a potential concern, it is standard practice for us to recommend that customers consult their own GP or healthcare professional. This ensures that any necessary clinical assessment, further investigations, diagnostic testing, or ongoing treatment can be considered within the appropriate healthcare setting.
Our recommendations are made with your safety in mind and to ensure individuals receive the most appropriate level of medical review and support.
If you feel there are aspects of your complaint that have not been fully considered, or if there is any additional information you would like us to review, we would be happy to request a further review of the matter. Please do not hesitate to contact us directly if you would like to discuss this further.
Kind Regards,
Rob
Blackpool Health Assessment
We had our health assessments (Health MOT complete) done by Joanne in Blackpool today. Super friendly, helpful, professional and informative lady who made the whole process straightforward. Would highly recommend
22 July 2026
Unprompted review
Fiona Meldrum did a great job of…
Fiona Meldrum did a great job of explaining everything to me in detail. She made what could have been an unpleasant health screen interesting and very pleasant!
22 July 2026
Unprompted review
Great professional service
I had an appointment with Alexei at Hawkwell House on 1 July. He was patient, kind and professional - helping me when I was nervous to give bloods and reassuring me throughout. Highly recommend this service and Alexei - and thank you!
1 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good Morning Caroline,
Thank you for your wonderful feedback. We are delighted to hear that Alexei provided such a positive experience during your appointment at Hawkwell House.
We are thrilled to hear that his patient, kind and professional approach helped put you at ease and provided reassurance throughout your assessment. We will make sure Alexei and his manager see your kind feedback!
Thank you for your recommendation and for taking the time to share your experience.
Kind Regards,
Rob
The results Bluecrest produced were…
The results Bluecrest produced were misleading.
I received a red flag for heart disease.
2 amber for blood pressure. My reading are within a range normal for my age. I regularly take my pressure 130 over 85.
2 amber for tablets I was diagnosed with 20 years ago for blood pressure and statins.
My fasting cholesterol is low.
Again my blood pressure is normal.
No consideration was taken into account of the fact I train 5 days a week. Swimming weight training and various running machines rowing and step.
I participate in the McMillan 25 mile hike every year.
Despite this information they concluded a red flag is correct.
This inability to see common sense may affect my travel insurance premium.
I have taken my evidence to the financial ombudsman for an independent review with the objective to get a refund of the fee I paid.
10 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good morning, Mr Morgan,
Thank you for taking the time to share your feedback. We're sorry to hear your experience left you feeling this way, and we take all customer concerns seriously.
Bluecrest's services are designed to be preventative assessments rather than diagnostic screenings. Our aim is to flag potential areas of risk early, based on established clinical markers, so that customers have the information they need to discuss with their GP if they choose to. A flag on a report reflects a combination of factors assessed against recognised clinical thresholds and isn't intended as a diagnosis or a judgement on someone's overall health or fitness. We understand it can feel frustrating to receive an Amber or Red flag when you feel well and lead an active lifestyle, and we appreciate that this can be an unsettling experience.
We can confirm that your complaint has been reviewed thoroughly by our clinical team as part of our formal complaints process, and a full response was provided directly to you outlining the findings of our investigation. Whilst we have completed a full investigation into your concerns, it would not be appropriate to discuss the details of your individual concerns here.
Thank you again for your feedback.
Kind regards,
Ben
I was in for an appointment today with…Ruth
I was in for an appointment today with Ruth and there is nothing bad I can say. She explained everything, she was chatty, she was helpful and everything ran smoothly just as expected. 10/10 would definitely recommend!
21 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good Morning Matt,
Thank you for your wonderful feedback. We are delighted to hear that you had such a positive experience with Ruth and that everything ran smoothly from start to finish.
Your recommendation is greatly appreciated.
Kind Regards,
Rob
Sharon and Kelly
Sharon and Kelly were lovely, they explained everything and were efficient
20 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Sarah,
We’re delighted to hear that Sharon and Kelly made such a positive impression during your appointment.
It’s wonderful to know that they explained everything clearly and carried out your assessment efficiently. Helping our customers feel informed and comfortable throughout their appointment is very important to us, so it’s great to hear this came across so well.
We’ll be sure to pass on your kind words to Sharon and Kelly.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Reply from Bluecrest Wellness
Good afternoon Paul,
We’re delighted to hear that Ruth and Jules provided such a positive experience during your appointment.
It’s wonderful to know that they made such a great impression, and we’ll be sure to pass on your kind words to them both.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Don’t trust this lot
Don’t trust this lot; my partner went for a so called comprehensive medical and the clinician turned into a salesman and extracted several hundred pounds more .
He was more interested in his golf sessions than her medical!
Several days after this shambles, she was blue lighted to hospital.
What a joke,full of excuses.
Don’t waste your money with this lot.
19 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Mark,
Thank you for your feedback, and I’m very sorry to hear about your partner’s experience.
We understand the seriousness of the concerns you have raised and appreciate how upsetting this situation must have been. This is not the standard of service we aim to provide, and we would very much like the opportunity to understand what happened and work towards a resolution.
As we are unable to identify your partner’s account from this review alone, we would be grateful if you could contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI). Our team will be happy to review the circumstances in detail and investigate your concerns further.
We hope to have the opportunity to discuss this with you and offer our support.
Warm regards,
Thomas
Bluecrest finest -Hannah & Heidi
I had an excellent experience at Bluecrest during my recent health check. Hannah and Heidi were both outstanding from start to finish. They were friendly, professional, and made me feel completely at ease throughout the appointment.
What impressed me most was their willingness to accommodate me even though there had been an issue with my booking and I wasn't scheduled correctly. They went out of their way to fit me in, which I really appreciated and saved me a wasted journey.
Their customer service was exceptional, and they handled everything with kindness, efficiency, and genuine care. They are a real credit to Bluecrest, and thanks to Hannah and Heidi, my experience was a very positive one. I would highly recommend Bluecrest based on the excellent service I received.
18 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Kevin,
We’re delighted to hear that you had such a positive experience during your health assessment.
It’s wonderful to know that Hannah and Heidi provided such exceptional service and helped make your appointment a positive one. We’re especially pleased that they were able to accommodate you despite the booking issue and prevent a wasted journey, while remaining friendly, professional, and supportive throughout.
Providing excellent customer care is very important to us, so it’s fantastic to hear that their kindness, efficiency, and genuine concern made such a difference to your experience. We’ll be sure to pass on your kind words to both Hannah and Heidi, as I’m sure they will be delighted to receive them.
Thank you for your recommendation and for taking the time to share your feedback.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Health assessment
Just had my health assessment at Bluecrest and it was excellent everything was explained to me about all the different tests I was having and what they are for and the Nurse Vicki was very knowledgeable understanding and helpful.
Thank you.
18 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
We’re delighted to hear that you had an excellent experience during your health assessment.
It’s wonderful to know that everything was explained clearly and that you felt informed about the different tests and their purpose. We’re especially pleased to hear that Vicki was knowledgeable, understanding, and helpful throughout your appointment.
We’ll be sure to pass on your kind words to Vicki.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
10/10 Emma styles very happy about…
10/10 Emma styles very happy about health consultation.
17 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Errol,
We’re delighted to hear that you had such a positive experience with Emma Styles.
It’s wonderful to know that you were so happy with your health consultation and that Emma helped make your appointment such a successful one. We’ll be sure to pass on your kind words to them.
Thank you for your fantastic feedback.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
First time visiting Bluecrest Wellness…
First time visiting Bluecrest Wellness for a Health Assessment. I met Ruth who was excellent. Went through everything as it was a first time visit. Made me feel comfortable and treated me as a patient. Explained the whole process step by step. When it came to taking the blood sample it was my first at 45. Ruth did such a great job in getting me to relax and talking to me while it was being done it was over without much pain. Fantastic. I paid for an extra test as it was the first time to get more of a picture into my blood health.
Thanks Ruth you was amazing. Keep up the great work, friendliness and smile. You are an asset to your company your bosses should be proud!
15 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon James,
We’re delighted to hear that Kellie made such a positive impact on your experience.
It’s wonderful to know that their reassuring and supportive approach helped you overcome your fear of needles and feel completely at ease during your appointment. Helping our customers feel comfortable and confident is incredibly important to us, so it’s fantastic to hear that Kellie was able to make such a difference.
We’ll be sure to pass on your kind words to Kellie. I'm sure they will be delighted to hear them.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Kellie is awesome
Kellie was an amazing and very reassuring nurse. Thanks a lot for your amazing work you reduced my fear of needle from 2000% to 0%
Kind regards.
14 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
We’re delighted to hear that Kellie made such a positive impact on your experience.
It’s wonderful to know that they were reassuring and supportive approach helped you overcome your fear of needles and feel completely at ease during your appointment. Helping our customers feel comfortable and confident is incredibly important to us, so it’s fantastic to hear that Kellie was able to make such a difference.
We’ll be sure to pass on your kind words to Kellie. I'm sure they will be delighted to hear them.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
The experience of the health check was…
The experience of the health check was great Ruth explained everything and made me feel very comfortable through the whole assessment
15 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Paul,
We’re delighted to hear that you had such a great experience during your health assessment.
It’s wonderful to know that Ruth explained everything clearly and helped you feel comfortable throughout the appointment. Creating a relaxed and reassuring environment is very important to us, so it’s great to hear that this made a positive difference to your experience.
We’ll be sure to pass on your kind words to Ruth.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
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