Biltong St Marcus Reviews 

158
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent products, highlighting the high quality and wide variety of authentic South African goods. Many appreciate the delicious taste and superior quality of items like biltong, droewors, and boerewors, often noting healthy options. The service is frequently described as quick, efficient, and friendly, with prompt, well-packaged deliveries and an easy online ordering process. However, some customers also noted occasional issues. A few experienced delays in order processing or delivery. Additionally, some reviewers were not happy with the quality of certain products, specifically mentioning awful-tasting boerewors, overly fatty bacon biltong, or droewors containing cartilage and gristle.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising the high quality and wide variety... See more

Quality

Users describe positive interactions with quality, consistently praising the outstanding quality of food and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the quick and speedy delivery,... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, quick, and... See more

Order

People report positive experiences with order, highlighting the smooth and easy online ordering process, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love these guys for stocking Windhoek Draught and allowing me to indulge in my favourite lager! Been ordering for a short while now, the delivery is quick and the prices are VERY... See more

Company replied

Rated 5 out of 5 stars

Perfectly delicious and exactly how I like it…lean with minimal fat, just the right amount of marbling. Soft enough to carve the desired thickness (wafer thin) and keeps well in an airtight container... See more

Company replied

Rated 5 out of 5 stars

Excellent products and service We recently purchased food, wine and beer from Biltong St Marcus and the service and quality of the products and produce was fantastic. The biltong and droewors... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ A Taste of Home Away From Home Whenever I start feeling homesick since leaving South Africa, St Marcus is my go-to. Their selection of South African groceries is fantastic, and everything... See more

Company replied


Company details

  1. #15 of 28 best companies in Meat Products
  2. #8 of 24 best companies in Supermarket

Information provided by various external sources

We have the largest selections of South African products in the UK. Come and try our award winning 24 varieties of Biltong & Droewors, 14 varieties of Boerewors, Sosaties, Stokkies, Ribs, Flatties and much more! Also the manufacturers of STM Energia


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(158)

127 reviews in the last 12 months

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Rated 5 out of 5 stars

High-Quality Food and Excellent Service

High-Quality Food and Excellent Service
Biltong St Marcus Shop has a well-laid-out website that looks very professional and is easy to navigate. It provides useful information about the health benefits of the food, and there is a wide range of products to choose from. The service was excellent: my order arrived promptly and was well packaged. The quality of the food was outstanding — so good, in fact, that I found myself battling with the children just to keep some for myself.
Overall, Biltong St Marcus offers a great customer experience, combining a professional website, reliable service, and excellent-quality food. I would happily recommend it to anyone looking for tasty south African food and wine and a smooth ordering experience.

29 June 2026
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Reply from Biltong St Marcus

Thank you so much for your wonderful review. We're delighted to hear that you found our website easy to use and enjoyed the range of products we offer. It's great to know your order arrived promptly and that you were pleased with the quality of the biltong and braai meats.

We're especially glad to hear it was such a hit with the whole family😊

Thank you for your recommendation and support. We look forward to serving you again soon.

Rated 5 out of 5 stars

Best-tasting biltong

Fast service, and, as ever, the best-tasting biltong I've found.

26 June 2026
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Reply from Biltong St Marcus

Thank you so much! Really appreciate it.

Rated 5 out of 5 stars

St Marcus never fail to deliver the…

St Marcus never fail to deliver the highest quality biltong. Flavour is amazing and service is very good. I highly recommend!

2 July 2026
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Reply from Biltong St Marcus

Thank you so much for your kind words. We're delighted to hear you enjoyed the quality and flavour of our biltong, and that our service met your expectations. Looking forward to serving you again soon.

Rated 5 out of 5 stars

The best biltong

The best biltong. Just like you get in South Africa. Fast delivery.

30 June 2026
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Reply from Biltong St Marcus

Thank you so much for the 5 stars! Really appreciate it.

Rated 5 out of 5 stars

Would recommend 110%

Would recommend 110%, always use them for wors and dads brandy - great service, quick delivery and has a great variety of products

29 June 2026
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Reply from Biltong St Marcus

We're so glad you love our wors and the brandy we stock! Thank you so much leaving 5 stars!

Rated 5 out of 5 stars

Best biltong!

The biltong was dry as requested and thinly sliced, just the way I like it. I have ordered from different SA shops but this is the best biltong outside of South Africa.

26 June 2026
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Reply from Biltong St Marcus

We're so glad you loved the biltong. We always want to make sure that everyone gets their perfect piece of biltong, exactly how they like it. Thank you so much leaving 5 stars!

Rated 1 out of 5 stars

Standards have dropped.

Order placed 12:03pm on a Thursday was only going to be processed the following Monday. I was also told i'd receive a call regarding my cancellation which never happened. This is the 3rd time having issue with orders, never happened previouly so not sure what has changed but dissapointing as you guys used to be a lot better.

25 June 2026
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Reply from Biltong St Marcus

We're sorry to hear about your experience. We understand how frustrating this must have been, especially as you've shopped with us before. This time of year is our busiest period, with many customers ordering for braais, and while we've experienced exceptionally high demand, so we apologise for your experience.

We we will follow up to see why you were delayed into being called. Your feedback has been shared with the team, and we're working hard to improve our processes during these busy periods. Thank you for taking the time to let us know.

Rated 5 out of 5 stars

Fantastic Lamb Droëwors – Great Taste, Quality and Value

I recently ordered the Lamb Droëwors from St. Marcus, and I have to say it was absolutely fantastic.

As someone who loves lamb, I was really pleased to find a company offering lamb droëwors alongside biltong, beef, zebra, and such a wide variety of other flavours. The choice is excellent, and the prices are very reasonable too.

I had previously ordered from another company, mainly because their prices were good, but St. Marcus has really impressed me with both the variety and the quality. The ingredients appear much better, and the taste definitely proves it. The lamb droëwors was full of flavour, beautifully made, and genuinely enjoyable.

I’m really glad I found St. Marcus and I’ll definitely continue ordering from them. These went down an absolute treat, and once they’re finished, I’ll be placing another order.

Thank you for a brilliant product and great value. Highly recommended.

23 June 2026
Unprompted review
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Reply from Biltong St Marcus

Thank you so much for your fantastic review. We're delighted to hear you enjoyed our Lamb Droëwors and that the quality, flavour and variety stood out.

It's great to know you've found us, and we really appreciate you choosing St. Marcus over other suppliers. We put a lot of care into the quality of our products, so hearing feedback like this means a great deal.

We look forward to sending your next order soon. Thanks again for your support and recommendation!

Rated 5 out of 5 stars

Produce Ordered

The produce is excellent quality and there is a large variety to choose from. Well packaged and speedy delivery. Highly recommended.

30 May 2026
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Reply from Biltong St Marcus

Thank you so much for your fantastic review. We really appreciate it.

Rated 5 out of 5 stars

Perfect

Loads of great products at reasonable prices with super fast service. Perfect - many thanks!

27 May 2026
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Reply from Biltong St Marcus

Thank you so much for your fantastic review. Looking forward to serving you again.

Rated 5 out of 5 stars

Good

Good, quick service

29 April 2026
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Reply from Biltong St Marcus

Thank you so much for the 5 stars :) We really appreciate it

Rated 5 out of 5 stars

I was impressed by the speed of my…

I was impressed by the speed of my delivery from ordering it to accepting it. It Di please me that the contents were packaged in a much smaller container than last time
Many thanks.

27 April 2026
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Reply from Biltong St Marcus

Thank you for your kind feedback and 5 stars :) we’re really glad to hear the delivery was quick and smooth.

Good to know the smaller packaging made a difference as well, we’re always looking to improve where we can.

We appreciate your support.

Rated 3 out of 5 stars

Trying to contact you

I looked at your opening times and it says Saturday 9am - 6pm.
But I tried, multiple times, to get hold of your office but to no avail.
NOT GOOD ENOUGH St Marcus!!!!

25 April 2026
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Reply from Biltong St Marcus

Hi Peter, Office hours are different to shop opening hours...
The office is closed over the weekend. Feel free to call the office Monday - Friday 9-4.

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