As someone who’s an engineer and not an accountant, there are many concepts I’m new to, and the guys at Billy have been super helpful in working with me to solve each doubt or problem I’ve had. Specia... See more
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So wonderful to - at long last - have easy access to help and advice regarding local bookkeeping rules and practices in Denmark - also easy access to advice regarding MOMS from both the AI bot and the... See more
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P.s Sorry for the misunderstanding, my account somehow got duplicated, I found it in the new account I created, switched to the old one and found it. I sincerely apologize to all billy employees. Ev... See more
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Best customer support ever. Everytime I need help from the customer support at Billy, I get clear answers, kindness, and patience from them. Today I was facing a tricky issue with my accounting, an... See more
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Company details
About Shine Regnskab
Written by the company
Gratis og brugervenligt regnskabsprogram. Du kan let sende fakturaer, uploade kvitteringer fra din smartphone og afregne moms med ét klik. Vi har gratis support alle ugens syv dage både på chat, telefon og mail, og du kan prøve regnskabsprogrammet gratis i 30 dage.
Gratis support alle ugens dage fra 7-22 Vores rådgivere i supporten sidder klar til at hjælpe dig fra kl. 7-22 alle ugens syv dage på både chat, telefon og mail, så du kan få fat på os, når du har behov for det. Vi tilbyder også en lang række hjælpeartikler og videoer, som guider dig gennem hele din bogføring.
Tag dit regnskab med på farten
Med vores mobil-app kan du bogføre og sende fakturaer på farten, så du altid har overblik over din økonomi. Du kan sende fakturaer, når du står overfor din kunde, tage billeder af dine kvitteringer og uploade dem direkte til dit regnskab, så de med få klik bliver bogført med det samme.
Bogfør automatisk løn og salg
Med mere end 60 integrationer, kan du integrere Shine Regnskab til dit lønsystem, din webshop eller dit kassesystem og automatisere din bogføring. Det sparer dig for timevis af manuelt tastearbejde og bøvlede regler om bogføring af løn, moms og meget andet. Den dyrebare tid kan du i stedet bruge på at drive din kerneforretning.
Og meget mere...
Shine Regnskab hjælper dig ikke blot med at spare tid og automatisere din bogføring, men tilbyder også en lang række fordelagtige funktioner.
Forestil dig eksempelvis at få udarbejdet dit årsregnskab eller selvangivelse helt automatisk gennem din regnskabsdata. Du kan også afregne moms med et enkelt klik og designe personlige fakturaer nemt og hurtigt, som passer præcis til din virksomheds identitet.
Contact info
Fiolstrӕde 17B, 1171, København K, Denmark
- 89 87 87 00
- support@shine.co
- billy.dk
4.6
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Very good platform with fair pricing
Very good platform with fair pricing. It is the only one I have used that handles multicurrency accounts smoothly even in the free version. The support team is outstanding, and Jonas in particular helped me with everything I needed.
18 November 2025
Unprompted review
Good service and professional staff.
23 October 2025
Unprompted review
I've got a lot of questions and they…
I've got a lot of questions and they always respond to them quickly. I'm very happy with the service and the platform. 100% recommend!
23 September 2025
Unprompted review
Reply from Shine Regnskab
Hi Peter,
Thank you so much for your wonderful feedback!🙏
We’re delighted to hear that our team has been able to answer your questions quickly, and that you’re happy with both the service and the platform.
Your recommendation means a lot to us!⭐
Best regards,
Merete - Billy
User friendly and great customer support
I appreciate how easy it is to use Billy and I am so grateful for their customer support that is available even on weekends.
15 September 2025
Reply from Shine Regnskab
Hi Jelena,
Thank you so much for your kind words!🙏 We’re really happy to hear that you find Billy easy to use, and that our support team has been able to help you—even on weekends.
Your feedback means a lot to us and motivates us to keep delivering the best service possible ⭐
All the best,
Merete - Billy
I had to file back some invoices and…
I had to file back some invoices and transactions after switching from Dinero to billy.dk and Philip was extra patient with all of my idiot questions about how to file the invoices and transaction in a way how it doesn't affect my Invoice numbering. That was a huge help in a middle of SKAT screening, so I'm more than glad and grateful for our interaction. :)
16 September 2025
Unprompted review
Reply from Shine Regnskab
Hi Daniel,
Thank you so much for your kind words! We’re really happy to hear that Philip was able to help you through the transition from Dinero to Billy and support you during your SKAT screening. No question is ever “idiot” – it’s important to us that you feel confident and secure in how your invoices and transactions are handled.
We’ll make sure to share your feedback with Philip – it will mean a lot to him.
Best regards,
Merete - Billy
Amazing customer service
I consistently receive quick, clear, and direct answers to all the questions. Customer service is highly efficient, and I am very satisfied with the support provided.
15 September 2025
Unprompted review
Reply from Shine Regnskab
Hi Virginija,
Thank you so much for your kind words!🙏 We’re thrilled to hear that you consistently receive quick, clear, and helpful support, and that our team has been able to assist you efficiently.
Your feedback means a lot to us!🙌
Best regards,
Merete - Billy
Decent program but dropping customer service quality
For simple transactions, Billy is the right software but once it becomes more complex, weird workarounds are needed and the quality of the customer support chat has decreased strongly in the last months. Unfortunately, the answers are often generic and don't consider the situation explained fully. Instead of asking questions, the same generic answer is repeated. Waiting times of 10min+ are too long for a mediocre answer that cannot be used.
1 August 2025
Unprompted review
Reply from Shine Regnskab
Hi A,
Thank you for taking the time to share your experience with Billy. We’re truly sorry to hear that you’ve found our support to be less helpful and slower than expected. This is not the experience we want to deliver.
We’ve already tried reaching out to you directly to better understand your situation and provide more tailored assistance, but unfortunately we haven’t been able to get in touch with you yet. If you’d like, we would be very happy to continue the conversation and work together on finding a better solution for your needs.
Please don’t hesitate to contact us so we can assist you further.
Best regards,
The Billy Team
Superb Customer service
Always super friendly, patient, and professional customer service, who through several conversations has guided me through a problem that arose, because I changed banks in the middle of the financial year. Many thanks for your help, Cecilie, Sølje and all of you, whom I have talked to.
19 August 2025
Unprompted review
Reply from Shine Regnskab
Hi CF,
Thank you so much for the kind words ♥ We are here to support you.
You know where to find us when you need help 🙏
Best,
Merete - Billy
I have been a client for 4 years and…
I have been a client for 4 years and have been very happy indeed throughtout - Easy to use and manage my company finances. Makes complex finance very simple!
30 April 2025
Unprompted review
the assistance is quick and accurate
2 March 2025
Unprompted review
The book keeper you did not know you needed
I spent hours researching for the best accounting/book keeping company for a one man freelancer ApS and found Billy. Very easy to use, modern interface, customer service answering up within 2 minutes up to 22:00 at night. And for programmers like me that always complain about that one option that is missing to make an application perfect, well... Billy has an API. So yeah, perfect for my needs. Oh and, did I say that they're the cheapest in the market... yeah, I spent several hours researching and as of now, you won't find cheaper.
7 November 2024
Unprompted review
Reply from Shine Regnskab
Hi Ange,
Thank you so much! 🥳 I am so happy to read that!
We also think Billy is the best accounting-program ;)
Please don't hesitate contacting us if you have any questions 🤩
I wish you a very nice day!
Best regards Cecilie - Billy Support
Easy to use and quick and friendly…
Easy to use and quick and friendly human support
28 October 2024
Unprompted review
Reply from Shine Regnskab
Hi Raphael,
Great to hear that you had a nice experience and were quickly helped by our support - they deserve lots of recognition, so thank you for that! 💕
We look forward to helping you again one day.
Wish you a good day.
Merete - Billy support
Problem solved
Problem solved - quick response and friendly, knowledgeble communications...
22 October 2024
Unprompted review
Reply from Shine Regnskab
Hi Bo,
Wonderful to hear that you had a good experience and were quickly helped on by one of our supporters - they are also really skilled, dedicated and helpful, so they deserve lots of recognition, so thank you for that! 💕
We look forward to helping you again one day.
Wish you a nice weekend.
Merete - Billy support
In it for the long run
So first of all shout out to KEVIN in the customer service chat. It's always intimidating and vulnerable to navigate finances and I'm glad I chose Billy over Dinero for several reasons:
1. It's dashboard is much more user friendly.
2. When you get a caring person on the chat that actually helps you and is patient -- makes me not want to give up.
3. Having it in English it's less likely I'll mess up the process
Feeling high hopes with this platform for the long run.
15 October 2024
Unprompted review
Reply from Shine Regnskab
Dear Jocelyn 😊
Thank you from the bottom of my heart for the nice words and the 5 stars ❤️
We are pleased that you find the program useful and, not least, are happy with our support 🙌
We look forward to helping you again one day.
Wish you a nice day.
Merete - Billy support
Super service 👍
9 October 2024
Unprompted review
Reply from Shine Regnskab
Tak for de fine ord, Malik! 🙌 Vi glæder os til at hjælpe dig igen en dag.
Rigtig god weekend!
Merete - Billy support
Reply from Shine Regnskab
Hi Anja,
Thank you for your review and the 5 stars, it means a lot to us ❤️
We look forward to helping you again one day 👌
Have a wonderful day!
Merete - Billy support
User Friendly and amazing Customer Support
Amazing software that is super user friendly and amazing english version. The best thing is customer service, they are soooo helpful and professional and answer any inquire always. Really Great!
4 October 2024
Unprompted review
Reply from Shine Regnskab
Dear Nina,
Thank you so much for the nice words ❤️
We are really happy that you are satisfied with the system and especially with our customer service. We are here for you and look forward to being able to help you again one day 😊
Wish you a great day.
Best
Merete - Billy Support
5 stars for excellent and incredibly…
5 stars for excellent and incredibly generous and smart support!! The programme itself is very intuitive, clear and easy to navigate. All the automations are of great help and a safety net of sorts. The best accounting programme I saw - great for debutants, small but also big companies. Love it!
8 August 2024
Unprompted review
Reply from Shine Regnskab
Hi Sussi,
Thank you so much! 😍
I am happy to hear that. You are more than welcome to contact us again if you need our support.
Have a nice day! 🥳
Best regards
Cecilie - Billy Support
One of the finest customer service in…
One of the finest customer service in Denmark
It is hard to find a company with responsive around the clock support in Denmark. Billy provides this beautifully.
The app it self is ok. it is modern looking but you have to go all the way to highest pricing model to get some of the decent features.
22 August 2024
Unprompted review
Reply from Shine Regnskab
Hi Mehdi,
Thank you so much for the kind words and the feedback.
I wish you a nice day!
Best regards
Cecilie - Billy Support
Quick and relevant help
Quick and relevant help. The Billy system is new to me, so I reached out for help. Very useful, even outside office hours.
21 August 2024
Reply from Shine Regnskab
Hi Katie
Thank you so much! We are happy to help you🥳
Have a nice day!
Best regards Cecilie - Billy Support
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