British Dental Association Reviews 

158
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I joined BDA as I wanted peace of mind, support, and advice for my dental work. Michael Fenton was a fantastic help in reviewing my associate agreement and provided a detailed response outlining possi... See more

Company replied

Rated 5 out of 5 stars

Claire Bennett was my point of contact from the beginning for advice on contract and associate matters. Claire was very good at listening to the issues I was having and at the same time very reassurin... See more

Company replied

Rated 5 out of 5 stars

Michael has been so valuable in helping me with a HR issue, as a member its invaluable to know there's an expert at the end of the phone with all the help, advice and clear guidance on the rules,... See more

Company replied

Rated 4 out of 5 stars

BDA have been an excellent support for me this last year : - loads of help for staff related questions on furlough, maternity and up to date advice and support - they took a petition forward with... See more

Company replied

Company details

  1. Trade Union
  2. Non-profit organisation

Written by the company

We are the voice of dentists and dental students in the UK. We support our members through education, advice, the BDJ publications and campaigning.


Contact info

4.8

Excellent

TrustScore 5 out of 5

158 reviews

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4.8

All reviews

(158)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic help with agreement advice

I joined BDA as I wanted peace of mind, support, and advice for my dental work. Michael Fenton was a fantastic help in reviewing my associate agreement and provided a detailed response outlining possible issues clause by clause. He was kind enough to jump on a phone call to further clarify points. I felt very looked after and appreciated all their help, thank you!

24 July 2026
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Khaleel,

Thank you for your wonderful review. We are glad Michael was able to look after you and that you found him a fantastic help. We will share your kind words with the team and will continue to be here when you need us.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

Amazing support and guidance just when you need it !

Claire Bennett was my point of contact from the beginning for advice on contract and associate matters. Claire was very good at listening to the issues I was having and at the same time very reassuring and empathetic. She drafted the correspondence I needed and it was done very professionally and to a high standard. More importantly Claire was always, only a phone call away if needed further advice/ guidance or at times just reassurance. I would strongly recommend BDA and Claire personally for her ability to deal with the matters at hand so swiftly and professionally with the utmost knowledge and experience . Once again thank you very much for all your help and support.

30 June 2026
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Sidhu

Thank you so much for taking the time to share your experience. We're delighted to hear that we were able to provide the advice and guidance you needed. We're proud to have team members like Claire who genuinely care. Your kind words are greatly appreciated. If you ever need further assistance, you can count on our support.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

Exceptional Professional Support

I want to express my sincere appreciation for Nashima’s support and professionalism. She consistently provides detailed, thoughtful feedback, and her clarity makes the review process both efficient and genuinely constructive. Revisiting key points with her guidance is always helpful, and I value the care she puts into ensuring everything is well understood.

30 June 2026
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Narges

Thank you for your kind words and 5 star review. We're delighted to hear that Nashima was able to support and guide you. We work hard to provide a high level of support and professionalism to all of our members, every time they need us.

Please don’t hesitate to reach out if you need anything in the future.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

Thank you so much Claire

Thank you so much Claire for all your support throughout this process, it has been greatly appreciated and you have been a huge help.

28 May 2026
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Claudia,

We are delighted to receive your 5-star review. Glad to hear that Claire has been helpful. Thank you for your feedback.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

I had great help from Shrinal regarding…

I had great help from Shrinal regarding unscheduled care. In addition other people at BDA have been very helpful too.
BDA has been absolutely brilliant in supporting members with the contract changes.

19 May 2026
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Anahita,

Thanks for your 5-star review. We are delighted to hear that we have been able to support you in this matter.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

I had the pleasure of being supported…

I had the pleasure of being supported by Alun in a recent employment situation, which was a very low point in my over 35-year career. At all times, Alun was calm, kind and very knowledgeable in advising me. I am very grateful to Alun and the BDA and would wholeheartedly recommend colleagues join the BDA if not already a member.

28 April 2026
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear MJ,

Thank you for taking the time to post your feedback. We are pleased to hear that Alun was able to support you through this difficult time. Thanks also for recommending us to others.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

Exceptional Sevice

We operate across six practices with around 100 team members, so we occasionally require support with staffing matters. Each time we’ve reached out, the service has been exceptional. The team is consistently knowledgeable, professional, and approachable, providing clear, practical guidance that’s easy to understand and implement. Their support has been invaluable to our business.

24 March 2026
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Shona,

Thank you for your kind words. We really appreciate you taking the time to share your experience.

Supporting a multi-site practice like yours comes with real complexity, so it’s great to hear that our advice has been clear, practical and easy to implement when you’ve needed it. That’s exactly what we aim for.

We’re pleased to have been able to support your team and look forward to continuing to work with you.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

I was happy with support provided by…

I was happy with support provided by Claire.She walked me through the process of dealing with issues of staff sickness

10 March 2026
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Rajinder,

Thank you for taking the time to leave your review. It's great to hear that Claire was so helpful with your staff sickness issue.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

Great service from Shabana Ishaq

I have been dealing with Shabana Ishaq in your employment law team for many years.
Running a large practice and having many staff means we regularly need to seek advice on these matters.
Shabana has always offered prompt, balanced and invaluable advice and is always my go to person.
Shabana is one of the main reasons I have stayed loyal to the BDA.
Many thanks for all your help over the years!

16 March 2026
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Assim,

It's great to hear your glowing feedback about Shabana. She works hard to provide outstanding service to members. Thanks for taking the time to feedback.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

Wide ranging support for a competitive price

I have been a BDA member for my whole career and have always found the membership to be excellent value for money. I have used their HR support on several occasions which has been very quick access to good advice. I enjoy their training - both online and in person. The resources and library have also been useful in the past. Overall I would recommend any new graduate to join, and any practice owner to take advantage of the excellent support available all within one subscription.

24 February 2026
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Celia,

Thank you for your kind feedback and for being a member throughout your career. We are pleased to hear that you have found value in our HR advice service, training and resources and that you would recommend membership to both new graduates and practice owners. It is great to know the support we provide is making a difference in practice.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

I can't thank the BDA enough

I can't thank the BDA enough for their support throughout the mediation process. From making the first initial phonecall, the support from the staff behind the scenes and on the day, the speed at which they helped me get a mediation meeting in place and their aftercare has been exceptional. I was completely terrified and left in an awful situation and with their help and support, I have been able to get closure on a major professional issue and make positive steps forward into getting my life back on track. Thank you.

13 January 2026
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Member,

Thank you for taking the time to share your experience. We are very pleased that our team was able to support you through what sounds like a very difficult period, and that the mediation process helped you achieve closure and move forward positively.

It is reassuring to know that our support, responsiveness and aftercare made a meaningful difference. We wish you every success for the future.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

Resolved an Unauthorised Charge with Expert Help

I had a dispute over an unauthorised creation of a new case charge while on maternity leave, even though coverage existed until 2027. Ezra was incredibly helpful, offering detailed guidance, tailored advice, and support across all options. She was understanding of my situation, listened carefully, and paid great attention to detail. Thanks to her expertise and dedication, the unjust fee was withdrawn. Her professionalism made an already stressful time much more manageable, and I’m not sure I would have achieved this outcome without her.

23 February 2026
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Member,

Thank you for taking the time to share your experience.

We are very pleased to hear that Ezra was able to support you effectively and bring the matter to a fair resolution. Maternity leave should not be overshadowed by administrative stress and it is encouraging to know that her guidance helped resolve the issue swiftly.

We will ensure your feedback is shared with Ezra and the wider team. Providing clear, expert support - particularly during challenging periods - is exactly what we aim to deliver for our members.

Thank you again for your kind words and for being part of the BDA.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

Maternity pay support

I have been really impressed with the service I received as a member. I had an employment contract issue related to maternity pay and Alun was so quick to get in touch, really reassuring throughout the process and offered lots of support.
I really appreciated the support at quite a stressful time, and am not sure I would have gotten the result I did without his hard work.

28 January 2026
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Maeve,

Thank you for taking the time to share this. We’re really pleased to hear that Alun was able to support you so quickly and help you navigate what can be a very stressful situation. Your feedback means a lot, and we’re glad we could help you achieve a positive outcome.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

Effectiveness in legal cases with significant human stakes (asylum)

Within an hour, I was able to access an article that was unavailable in France. It was extremely useful to me in connection with an asylum case. I would like to commend Mr. Peter for his courtesy and promptness, especially since we are in the middle of Christmas holidays. Thank you again, Peter.

23 December 2025
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Member,

Thank you for your five-star review. We are delighted to hear that we were able to assist you so promptly - particularly as your case had significant human stakes. We wish you all the best with your asylum case. Thanks again for taking the time to feedback.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

Really supportive team to talk to.

Very helpful advice on managing disciplinary proceedings for a member of staff. Felt very supported through a stressful time at work.

13 October 2025
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear KW,

Thank you for your feedback. We’re glad our team could support you and provide helpful advice during a challenging time. Please reach out anytime you need further assistance.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

I had a very pleasant experience with…

I had a very pleasant experience with Natalie Birchall, who was my advisor, when I wanted a quick decision regarding accepting a new role.

21 October 2025
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Divya,

Thank you for your feedback. We're pleased to hear that Natalie was able to support you effectively during your decision-making process. Your comments are appreciated and will be shared with her.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

A big thank you to Shabana

Recently Shabana supported me through a very difficult time at the practice and I cannot rate her high enough. She is highly professional, prompt and caring and I really felt supported and reassured along the way. I would definitely recommend the BDA to anyone seeking professional, reliable and efficient advice.

19 October 2025
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Member,

Thank you for your feedback. We're glad Shabana’s support helped you navigate a complex situation and provided lasting value. We appreciate your recommendation and will share your kind words with her.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

Due to the complete ineptitude of BSO…

Due to the complete ineptitude of BSO and Pensions dept (NI ) in sorting out my pension I was very lucky that Phil and Jo at BDA managed to sort things out. Considering that I had to take immediate medical retirement due to a life threatening disease you would have thought my pension would be expedited. Quite the contrary . Phil was able to sort it out thankfully . Top man!

10 April 2025
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Damian,

Thank you for your feedback. We're sorry to hear about the difficulties you experienced with the pension process, especially during such a challenging time. We're very glad Phil and Jo were able to support you and help resolve the issue. Your kind words will be passed on to them.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

Sabina gave me HR support and advice…

Sabina gave me HR support and advice that was both excellent and highly efficient. Her guidance was clear and supportive to a multidisciplinary situation. The advice not only resolved my immediate concerns but gave me the help and guidance I needed at the time to not only help me but support the staff member. I would highly recommend the HR support service that the BDA offer to anyone seeking professional, reliable and effective advice.

7 October 2025
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Elgin Dental Care,

Thank you for your feedback. We're glad Sabina's support was clear and effective in helping you navigate the situation and support your team. We appreciate your recommendation and are pleased the HR service was helpful when you needed it.

Best wishes,

British Dental Association

Rated 5 out of 5 stars

Ezra Moffat is the best

Ezra Moffat is the best
She’s helped with all sorts of HR advice and actually makes the subs (expert at that!) worth it
Well done Ezra

17 September 2025
Unprompted review
British Dental Association logo

Reply from British Dental Association

Dear Hardip,

Thank you so much for your kind words. It's great to hear that Ezra has made such a positive impact. We’ll be sure to pass on your praise - she’ll be delighted!

Thanks again for taking the time to share your feedback.

Best wishes,

British Dental Association

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