⭐ DISGRACEFUL — MONEY TAKEN DESPITE CANCELLING ON TIME I cancelled my appointment within the required cancellation period, yet I was still charged the FULL €60 fee. My father had died and... See more
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See what reviewers are saying
It is really easy to keep on top of appointments and really easy for all clients to use. Everything is layed out how it should be. There isn't one thing I'd change. I have used booksy in the past as a... See more
I like using booksy it makes managing a schedule very simple and easy. My only complaint is I wish you could change pricing for a certain day or time of day. Maybe there can be a way to setup a servic... See more
Booksy is great for acquiring new clients- but expensive. When your paying that much per month you expect everything to work and help when it doesn't work. I have two issues that haven't been resolved... See more
Company details
Written by the company
Run your business smarter with Booksy Biz. This all-in-one app lets you schedule appointments, manage clients, market your services, and accept payments - all from the palm of your hand. Reach millions of potential clients: Tap into Booksy's global beauty marketplace of over 38 million customers actively seeking appointments. For clients, Booksy makes it easy to book your self-care appointments anytime, anywhere so that you can get on with your day. Use our marketplace to find your favorite provider, view pricing, read and leave reviews, and make your next booking If you’re a business that uses Booksy and would like to get in touch with our support team: info.global@booksy.com If you’re interested in using Booksy Biz for your business and want to learn more, please visit our website: https://booksy.com/biz/en-us. If you’re a client of a business who uses Booksy, and have a complaint about your experience with a business, please email us at help.global@booksy.com.
Contact info
United States
- info.us@booksy.com
- booksy.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 4% of negative reviews
Typically replies within 1 week
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Stole my money
Stole my money, website rarely works, no customer service.
I like the app now I can manage my…
I like the app now I can manage my clientele an be organized and also I having more clients that see me in the app and make appointments with me 100% satisfy with the app
It is really easy to keep on top of…
It is really easy to keep on top of appointments and really easy for all clients to use. Everything is layed out how it should be. There isn't one thing I'd change. I have used booksy in the past as an employee, now I am self employed and using it for my own business 😊
Google maps online news in Hindi…
Google maps online news in Hindi language Hindi nhi h mere pass nhi h
⭐ DISGRACEFUL fraudulent
⭐ DISGRACEFUL — MONEY TAKEN DESPITE CANCELLING ON TIME
I cancelled my appointment within the required cancellation period, yet I was still charged the FULL €60 fee.
My father had died and I had to attend his funeral. Despite this genuine and serious circumstance, they refused to return my money after I requested a refund.
I cancelled correctly, I did not use the service, and yet they decided to keep the full payment. This is completely unacceptable.
I will now be disputing the charge with my bank and reporting this matter to the relevant consumer protection authorities.
Absolutely appalling customer service and a shocking lack of basic compassion. I would not recommend this service to anyone.
It doesn’t show my scheduled appt
It doesn’t show my scheduled appt, it doesn’t text the appt, or alert me about an upcoming appt.
It’s easy to use and my clients love it
It’s easy to use and my clients love it
They don't help
Useless people had somone leave a picture of something not related to the haircut at all and Booksy wouldn't delete it such a joke of a company
Customized schedule
I like using booksy it makes managing a schedule very simple and easy. My only complaint is I wish you could change pricing for a certain day or time of day. Maybe there can be a way to setup a service for a certain time so we can charge more after that time and charge less on slower days to get more bookings.
Worst customer service and payout is…
Worst customer service and payout is awful
The freedom of clients booking their…
The freedom of clients booking their own appointments which allows me to focus and improve my work.
Love love love Booksy!!
Love love love Booksy!!! My personal assistant
#1 Booking Platform
The online agents when you first get the app are so helpful! Gabriella is truly the best and always open to schedule a time to talk about buisness and the app. Shes very understanding and patient and works with everyone.
I love using booksy because it tracks all my reports and helps me be more organized! I dont have to worry about Dms to book and It does everything for me!
Very nice app
Starting off with no customer base and…
Starting off with no customer base and quickly gaining some traction. Staff very helpful.
Great experience with toni she helped…
Great experience with toni she helped me get my profile looking professional for new clients and assisted me with how to get new clients through the door would highly recommend thankyou
I love Booksy!!!
I love Booksy!!!! When I started out I had 0 clients! Booksy changed that! I now am a fully booked and operating hair stylist! I do hair just about everyday thanks to Booksy! It was the only platform that helped me grow! Thank you so much Booksy!!!!!!
Great customer service
Mainly the fact that Ellliot has been so helpful and responds so quickly His customer service ethos is excellent
Best in the biz
Best in the biz! Great for scheduling clients, planning your week ahead of time and getting a clear visual on your work week!
Brilliant
Brilliant. You get a ref from day one who helps you build your profile. And even months later if you need help you can just send them a text and they’ll help you with anything. Love Booksy
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