Bookdelivery Reviews 

617
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 335 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressively fast delivery services and the careful, protective packaging that keeps books completely safe and pristine during long transit periods across different countries. Many people also appreciate the highly competitive prices offered on the website and the great convenience of finding hard-to-source titles that are simply unavailable elsewhere. Though some reviewers experienced noticeably long delivery times, unexpected shipping delays, or extended waiting periods with their orders. A few consumers additionally noted occasional issues with misleading stock information, delayed communication from customer service, or confusing tracking details upon initial purchase.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals and reliable shipping times.... See more

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with items arriving in... See more

Order

Customers had positive experiences with order, noting that the process was quick and easy with items arriving... See more

Price

Users describe satisfaction with price, consistently noting that books are affordable and offer great value.... See more

Quality

People report positive experiences with quality, highlighting that items arrive in excellent condition.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a book from Switzerland as far as I know, to here in Ireland so tax problems etc but all was neatly handled by Bookdelivery! So will order again if necessary, all being well thanks Peter Doy... See more

Company replied

Rated 5 out of 5 stars

The packaging was great as they wrapped the books with bubble wrap and filled the box will paper so there will be no dent and scratch to the books during the long transition. Although the time was ind... See more

Company replied

Rated 5 out of 5 stars

To be honest, I don´t trust online shops but I gave Bookdelivery a chance because I read great reviews. In the end it turned out that it really is amazing and absolute trustworthy! The shipping was i... See more

Company replied

Rated 5 out of 5 stars

BookDelivery always has great prices and their shipping is second to none when it comes to packaging and protection! I have ordered from the multiple times and will continue to do so. Shipping may tak... See more

Company replied


Company details

  1. Book shop
  2. Books Wholesaler

Written by the company

Your global online bookshop. Bookdelivery launched in October 2023 as the UK division of parent company Buscalibre.com. We are a team of passionate booksellers with decades of experience, here to help you find the books you need, whether that's the latest bestsellers or hard to find specialist titles. We offer our community of readers hand-curated recommendations, special offers and everyday great prices, across all categories of books. We work in partnership with publishers and suppliers from all over the world to bring you a huge range of titles (over 15 million and still growing) This includes books that you may not find on other websites or in stores. Whilst Bookdelivery specialises in books in English our catalogue includes millions of books in Spanish and many other languages. We offer low cost delivery to your door in secure packaging, delivered by world-class carriers to over 50 countries. You can rely on efficient service from our team with operational expertise and our dedicated in-house customer service team are here to help with any questions you have. We continually work with publishers and suppliers globally to ensure that Bookdelivery is the best place for our customers to shop for books.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

617 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(617)

353 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended

Prompt delivery. Well packaged. Perfect condition. Cool!

2 September 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Thanks so much Barnie.

Rated 5 out of 5 stars

Reasonable prices, fast delivery

Books have always been reasonably priced and delivery times have continually improved. Very happy with my purchase and you'll always be an option. Thank you!

24 August 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Thanks so much Greg, we really appreciate that.

Rated 2 out of 5 stars

Damaged book and no response to my refund request

I received my order with the book severely damaged. The bottom-right corner was crushed, bent and torn, despite the item being sold as new.

I opened a support request on August 28 (Issue #257291), attached clear photos showing the damage, and requested a refund. As of September 3, the case is still marked as “Pending Review” and I have received no response or solution.

I understand that support requests may take some time to process, but I expected at least an acknowledgement or an update regarding my case.

I would appreciate it if Bookdelivery could review my request and provide a solution.

28 August 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Dear Allan,
We are very sorry that your book arrived in this condition. This is certainly not the experience we want for our customers, and we sincerely apologize for the disappointment and inconvenience caused.
We will also be reviewing this with our delivery partner to identify how we can work together to improve the handling and protection of our orders during transit.
Our CS team are processing a full refund of this book from your order and will contact you again directly as soon as the refund has been processed.
Please feel free to keep the book. We do not wish to inconvenience you by asking you to return a damaged item.
Thank you very much for your patience and understanding.

Rated 5 out of 5 stars

Good quality and value book with good communication

I'd been looking at a book for quite a while but it had been too expensive on other sites. Here, it was a lot cheaper and brand new. Waited quite a few days for delivery but communication was good and would definitely use again.

20 August 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Thank you very much Mrs Hothersall.

Rated 5 out of 5 stars

Excellent experience from start to finish

The whole purchasing process was smooth and straightforward. Payment was easy, and I was pleasantly surprised that the international shipping cost was quite reasonable and not exorbitant.

I also appreciated the regular shipping updates and the tracking information, which made it easy to keep an eye on the parcel. The book arrived a few days earlier than the estimated delivery date and was packaged well, arriving in excellent condition.

Overall, a very positive experience. I would definitely purchase from them again!

3 September 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Many thanks Elvian.

Rated 5 out of 5 stars

Reliable and swift

I’ve ordered lots of books from this company. They always arrive swiftly and well packaged. They also seem to stock a huge range because they always have what I want. Great company.

1 September 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Many thanks Penelope.

Rated 4 out of 5 stars

Good Service

Great: online ordering was good, selection was great. The only thing I would improve was the time it took for the books to arrive.

21 August 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Thank you PW.

Rated 5 out of 5 stars

Great Experience

Fast delivery to Australia. Book arrived in perfect condition. Excellent packaging.

19 August 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Thank you Karen

Rated 5 out of 5 stars

Good Selection and Fast Delivery

Although the books at Book Delivery are sometimes a bit more expensive than on other sites, their delivery fee is reasonable and very reliable and very fast!
It is a bit annoying that they recently doubled the delivery fee from about $6 to $12 which significantly raises the cost per book.

28 August 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Thanks Ronni, we do try to keep our shipping costs as low as possible and we subsidise the real cost from carriers, but, sadly, the volatility in the world can mean costs on certain country routes increase. As and when they reduce we do and will bring costs back down as well.

Rated 5 out of 5 stars

Came really fast

Came really fast! Great quality and the packaging was really good and thoughtful! Thank you for shipping to my country as well I reaaaalllllly appreciate it!

14 August 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Thanks so much Adi

Rated 5 out of 5 stars

Book as described

Book as described. Prompt delivery and good communication with seller.

27 August 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Thank you Terry

Rated 5 out of 5 stars

Useful for books unavailable in UK

Easy to use site with reasonable postage charges. Useful for obtaining books unavailable in the uk. Well priced. Delivered within timeframe quoted.

15 August 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Thank you Tamzin

Rated 5 out of 5 stars

Great!.

Great!.. The books arrived in perfect condition and in good time!. Books are reasonably priced and the shipping cost was good too..

12 August 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Many thanks Jacqueline

Rated 5 out of 5 stars

Ordered a book from Switzerland as far…

Ordered a book from Switzerland as far as I know, to here in Ireland so tax problems etc but all was neatly handled by Bookdelivery! So will order again if necessary, all being well thanks
Peter Doyle

26 August 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Thanks Peter.

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