Boardgamist Reviews 

447
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift delivery and careful packaging of their orders, often arriving promptly or even earlier than expected. Many people highlight the excellent service, noting clear and friendly communication alongside quick responses to any queries. Reviewers also appreciate competitive pricing and the great selection of games, including items often unavailable elsewhere. A distinctive feature consistently mentioned by consumers is the personalized touch, often in the form of thoughtful handwritten notes included with orders. This attention to detail, combined with the overall efficiency, contributes to a highly satisfying and enjoyable experience for many customers.

What people talk about most

Delivery service

Reviewers express high satisfaction with the delivery service, frequently highlighting its speed and... See more

Product

Clients share positive opinions on product, highlighting the hassle-free purchase of games that were out of... See more

Service

Users describe positive interactions with service, consistently reporting excellent and top-notch service... See more

Price

Consumers find price to be positive, with many reviewers highlighting the great and competitive pricing of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hassle free purchase of board game that was out of stock everywhere else. Well packaged and sent really quickly. Website was easy to navigate and communication sent at each step. Lovely handwritten no... See more

Rated 5 out of 5 stars

Competitively priced products, dispatched quickly and delivered on time with a little personal touch. Well packaged - would certainly buy from these guys again.

Rated 5 out of 5 stars

The website is well designed. Super speedy delivery, beautifully packaged and a hand written note included. This is the perfect example of what shopping with a small business should be!

Rated 5 out of 5 stars

Excellent service, fast delivery with a little personal note alongside the games. Really happy with them.


Company details

  1. #6 of 128 best companies in Game Shop
  2. #7 of 135 best companies in Collectibles Shop
  3. #4 of 94 best companies in Trading Card Shop

Written by the company

Boardgamist Ltd. is a small independent retailer focused on helping people run better game nights and choose games that genuinely fit their group. The company is run by one person (Dan Boardgamist) who handles everything from sourcing stock to packing orders to creating content that helps customers understand what they are buying and why it might be right for them. Nothing here is automated or faceless. It is a hands-on business built with care, not volume. The store is deliberately curated rather than overloaded with every title on the market. The aim is to offer games that are well designed, well tested in real groups, and more likely to be played regularly rather than purchased on impulse and forgotten. Customers often come to Boardgamist because they want straightforward guidance rather than marketing noise. The product descriptions, emails and blog posts are written to set expectations honestly and avoid overselling anything. Boardgamist is in a growth stage and the business is open about that. The day to day work involves a mix of retail operations, customer service, stock management, content creation and the steady improvements that keep a small online shop moving in the right direction. Customers who follow the journey see what is happening behind the scenes because transparency helps build trust and shows that every order makes a real difference. The long term direction for Boardgamist is to expand from retail into a more complete resource for players and hosts. That includes guides, practical advice, clearer recommendations and more ways to help people choose games that work for their group size, experience level and time available. The goal is simple. Make buying and playing board games easier for everyone while keeping the focus on quality, reliability and genuine customer support.


Contact info

5.0

Excellent

TrustScore 5 out of 5

447 reviews

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5.0

All reviews

(447)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well packaged and hassle free experience

Hassle free purchase of board game that was out of stock everywhere else. Well packaged and sent really quickly. Website was easy to navigate and communication sent at each step. Lovely handwritten note inside box as well giving a slight insight into the game which was a nice personal touch. Would 100% look at this store going forward for future purchases.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Incredible business

Incredible business, run by lovely, passionate, and knowlegeable people.

Quick delivery, carefully packaged, with lots of personal touch and character.

Great price, and great customer service!

18 May 2026
Rated 5 out of 5 stars

Will be back for more!

Quick delivery! My package had been packed with care, each item wrapped in tissue paper and a personalised note from the owner 😊 I’ll definitely be buying more games in the future!

9 May 2026
Rated 5 out of 5 stars

Awesome service.

Superb service. Quick response via email to a query, rapid delivery once ordered that even included a preoanal postcard message. And the best bit is that I now have the SETI expansion that was unavailable anywhere else. Very happy

26 March 2026
Unprompted review
Rated 5 out of 5 stars

SUPER Impressed

SUPER impressed with: a) the selection of highly sought after games, b) the communication and speed of delivery, c) the quality of the packaging with that personal touch. Definitely check Boardgamist out! (A happy customer).
Thanks so much!

23 February 2026

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