Hassle free purchase of board game that was out of stock everywhere else. Well packaged and sent really quickly. Website was easy to navigate and communication sent at each step. Lovely handwritten no... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #6 of 128 best companies in Game Shop
- #7 of 135 best companies in Collectibles Shop
- #4 of 94 best companies in Trading Card Shop
Written by the company
Boardgamist Ltd. is a small independent retailer focused on helping people run better game nights and choose games that genuinely fit their group. The company is run by one person (Dan Boardgamist) who handles everything from sourcing stock to packing orders to creating content that helps customers understand what they are buying and why it might be right for them. Nothing here is automated or faceless. It is a hands-on business built with care, not volume. The store is deliberately curated rather than overloaded with every title on the market. The aim is to offer games that are well designed, well tested in real groups, and more likely to be played regularly rather than purchased on impulse and forgotten. Customers often come to Boardgamist because they want straightforward guidance rather than marketing noise. The product descriptions, emails and blog posts are written to set expectations honestly and avoid overselling anything. Boardgamist is in a growth stage and the business is open about that. The day to day work involves a mix of retail operations, customer service, stock management, content creation and the steady improvements that keep a small online shop moving in the right direction. Customers who follow the journey see what is happening behind the scenes because transparency helps build trust and shows that every order makes a real difference. The long term direction for Boardgamist is to expand from retail into a more complete resource for players and hosts. That includes guides, practical advice, clearer recommendations and more ways to help people choose games that work for their group size, experience level and time available. The goal is simple. Make buying and playing board games easier for everyone while keeping the focus on quality, reliability and genuine customer support.
Contact info
United Kingdom
- customerhappiness@boardgamist.com
- boardgamist.com
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
10/10 No Notes
Service is always amazing and so personal. Cannot recommend highly enough
This has quickly become my goto board…
This has quickly become my goto board game retailer, a great selection of games, speedy, professional service and Dan never forgets to add a personal touch!
Excellent service
Excellent service, fast delivery with a little personal note alongside the games. Really happy with them.
Well packaged and hassle free experience
Hassle free purchase of board game that was out of stock everywhere else. Well packaged and sent really quickly. Website was easy to navigate and communication sent at each step. Lovely handwritten note inside box as well giving a slight insight into the game which was a nice personal touch. Would 100% look at this store going forward for future purchases.
Incredible business
Incredible business, run by lovely, passionate, and knowlegeable people.
Quick delivery, carefully packaged, with lots of personal touch and character.
Great price, and great customer service!
Will be back for more!
Quick delivery! My package had been packed with care, each item wrapped in tissue paper and a personalised note from the owner 😊 I’ll definitely be buying more games in the future!
Delivered earlier than I had originally…
Delivered earlier than I had originally hoped. Well packaged.
Quick delivery and fantastic service!
Great service
Arrived in good time, well packaged and with a lovely personal note. Thank you
Always fantastic
Fast delivery, beautifully packed with hand written note, and bonus promo card! Great as always!
Awesome service.
Superb service. Quick response via email to a query, rapid delivery once ordered that even included a preoanal postcard message. And the best bit is that I now have the SETI expansion that was unavailable anywhere else. Very happy
Delivered with a personal touch
The game was well packed and sent promptly. It also included a hand written message from the owner, which I thought was a really nice touch.
My new place to shop for board games
I was shocked at how well priced games were and what was in stock. Delivery was very prompt and updated daily. Amazing customer service.
SUPER Impressed
SUPER impressed with: a) the selection of highly sought after games, b) the communication and speed of delivery, c) the quality of the packaging with that personal touch. Definitely check Boardgamist out! (A happy customer).
Thanks so much!
Fast, Friendly and Fantastic!
Delivery was fast, the games were beautifully packaged and I loved the hand written note from Dan.
Top notch service!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.