Autoglym Reviews 

2,778
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 245 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, often noting they deliver on their promises and provide impressive results. The ordering process is generally described as easy, with many experiencing quick and efficient delivery services. However, some customers also noted significant issues with delivery, such as items not arriving, delays, or problems with tracking and carrier performance. Additionally, a few reviewers encountered packaging issues, including orders arriving in damaged or flimsy boxes, or products leaking due to faulty caps.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers consistently praising the quality,... See more

Quality

People report positive experiences with quality, consistently praising the high standard of products that... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the speed and... See more

Order

Reviewers highlight positive aspects of order, with many customers praising the quick delivery, often... See more

Service

Clients share positive opinions on service, with many reviewers highlighting excellent and top-class quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything to do with autoglym is excellent all products work well and are good value for money. I recently attended the Autoglym enthusiasts coarse which was excellent. The trainer was so knowledgeab... See more

Rated 5 out of 5 stars

Lifeshine I had a paintwork concern under the Lifeshine protection product. Contacted Autoglym. After navigating their portal which has some problems they acknowledge to fix speaking to... See more

Rated 5 out of 5 stars

First time using Autoglym products as new car has been “treated”. Polar foam looked spectacular but didn’t seem to do much but appears to make the wash easier afterwards. Delivery on date expected but... See more

Rated 5 out of 5 stars

The items I ordered have so far not turned up. Email on Thursday saying despatched TNT as a courier (not good news as they are not good) Tracking link does not work and no tracking number provided. G... See more

Company replied



Company details

  1. #74 of 135 best companies in Car accessories shop
  2. #9 of 10 best companies in Valeting service
  3. #19 of 35 best companies in Car Equipment Accessories Store
  4. #7 of 11 best companies in Car Wash
  5. #1 of 1 best companies in Self Service Car Wash

Information provided by various external sources

At Autoglym we've been helping people care for their vehicles for over 50 years. We pride ourselves on creating the highest quality products which enable our customers to achieve the best possible finish and durability, quickly and easily. We call it our 'passion for perfection'. It drives every corner of our business and has turned us into one of the most prestigious vehicle care brands in the world today. We are very proud to hold two Royal Warrants and our products are used around the world by leading vehicle manufacturers. We design and create all of our products from our premises in Hertfordshire, England. If you would like any advice or even want to show off the fantastic results you've achieved then we would love to hear from you, get in touch at www.Autoglym.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.6

All reviews

(2,778)

233 reviews in the last 12 months

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Rated 1 out of 5 stars

Really disappointed with the Life time…

Really disappointed with the Life time shine treatment which I paid £350 for.
It was carried out by a car dealership in Romsey, Hampshire. After getting the car home on a wet drive, the next morning the evidence was clear. The paintwork was covered in smears and swirl marks as well as hologram’s. The glass was not treated properly as the windows came with wind deflectors. The interior was not done at all, carpet was still marked in the drivers footwell, albeit not horrendous.
Overall I think the products were put on incorrectly as trying to clean the car and applying the products given to me in the autoglym ‘top up’ box are almost impossible to buff off without smears or swirls remaining.
I feel I’ve paid £350 for a box of autoglym products worth around £85 or so. As an ex car valeter myself I certainly know my stuff, this service I was given was way below par.

13 June 2026
Unprompted review
Autoglym logo

Reply from Autoglym

Hello, we are sorry to hear of your concerns regarding the recent purchase and application of LifeShine to your vehicle.

Whilst Autoglym can address any concerns listed under the terms & conditions of the guarantee directly, the vehicle preparation and application of the LifeShine is the responsibility of the selling dealership (as per terms and conditions of the guarantee)

In this instance we would advise to contact the selling dealership directly to address so they can provide assistance.

We hope this information helps

Kindest Regards

Autoglym Customer Services

Rated 5 out of 5 stars

Lifeshine paint problem.

Lifeshine

I had a paintwork concern under the Lifeshine protection product.

Contacted Autoglym. After navigating their portal which has some problems they acknowledge to fix speaking to Kat I was booked in for a review.

After technical specialist viewed my photos Ryan visited and looked at the car.

Ryan was absolutely superb. Top class quality service. True professional. Knows his stuff.

Sorted the issue. Everyone was happy.

Thank you Autoglym. Thank you Kat and Ryan; credit to your firm.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

First time using Autoglym

First time using Autoglym products as new car has been “treated”. Polar foam looked spectacular but didn’t seem to do much but appears to make the wash easier afterwards. Delivery on date expected but much later than originally advised.

18 May 2026
Rated 2 out of 5 stars

Greaet products let down by delivery and price

It would appear that Autoglym don’t really want to sell DTC anymore as the pricing of product is higher in all cases than the same on Amazon, and they have listed anything north of Inverness as an Island and thus charge a daft amount for delivery. I ordered direct from them under the impression that buying direct from source would be the best way, but how wrong was I. The only reason for 2 stars is that I sent an email to them about this and the reply was very pleasant and professional. I will never buy from them again based on their business ethic which I find a shame, unless of course they are trying to cut out DTC.

22 April 2026
Autoglym logo

Reply from Autoglym

Hello, we appreciate your feedback on all aspects of our brand and products.

As a forward looking and innovative business, Autoglym is continually evolving and expanding its business through all routes to market including direct retail, through our franchise network and our www.autoglym.com website.

As you are aware, competition in various markets can affect pricing as does a route to market. Discounts and special offers encourage further competition and therefore pricing will vary.

For orders placed in the Scottish Highlands the Isle of Wight and Isle of Man exceptions for delivery apply please refer to our Delivery information for further info https://www.autoglym.com/delivery-returns

We also have a find a stockist function on the website which may be of some help to search for stockists within your local area https://www.autoglym.com/stockist-finder/

We hope this information helps

Kindest Regards

Autoglym Customer Services

Rated 5 out of 5 stars

Perfect products and service!

Perfect products, I have been buying auto glym for a while now and this was my first time buying direct and it's was a fantastic experience. I'll be getting all my products from here in the future. 10/10

11 May 2026
Rated 5 out of 5 stars

I have bought the Auto Glym Poler Series

I have bought the auto glym range of car cleaning products for using with a power washer. The Poler wash, Poler blast and Poler Seal.
The first two products are to clean the car dirt off and clean the inc using a sponge and bucket. After that you end up with using the power Seal. This gives you protection to the paint by making a good seal and making the water and rain run of the car easily, keeping it protected for about a month at a time.
Overall very good and trusted products. Just follow the easy instructions supplied and if you need a good Snow Cannon Auto Glym can supply that as well. I can tell you first hand it works great.
I hope you find it as good as I did. I should say my neighbours asked to use it after i did my car. That says something about what the finish was like.
Have fun.

13 April 2026
Rated 5 out of 5 stars

Hi just wanna say iv never use this…

Hi just wanna say iv never use this product before and I tried it on my vinyl wrap and I’ll tell you what it made it look like new again highly recommended the Autoglym Vinyl & Rubber Care very easy to use 🙌

3 May 2026
Unprompted review

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