I needed to swap my original size and expected the usual back and forth that comes with online returns. Support made the whole thing pretty painless though. They explained what I needed to do and I ne... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The materials were better than I expected when I first handled the shoes. Nothing feels especially thin or flimsy and the finishing does not have that overly processed look. They still feel like every... See more
Company replied
I was frustrated about how long it took for my shoes to be delivered, but I know see that it was worth the wait. The shoes look and feel great.
Company replied
The entire buying process was simple and easy. Ardelio gave timely update but never overloaded my inbox. I will be buying more shoes from them!
Company replied
Company details
Written by the company
ARDELIO | Luxury Essentials Without the Retail Markup. Premium materials. Timeless design. Direct from the world's best factories. Luxury essentials at honest prices.
Contact info
30 N Gould St Ste R, 82801, Sheridan, United States
- Support@ardelio.com
- ardelio.com
3.2
Average
49 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 2 weeks
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Amazing QULITY … Excellent customer…
Amazing QULITY … Excellent customer service … I will continue to shop from this company as they value quality and customer service
2 September 2026
Unprompted review
I like the sneakers they fit OK
1 September 2026
Unprompted review
Reply from ARDELIO
Hi William,
Thanks for the review! We’re glad you found a pair that gave you the look you wanted. We really appreciate you giving us a chance. Enjoy the shoes!
- Team ARDELIO
I needed to swap my original size and…
I needed to swap my original size and expected the usual back and forth that comes with online returns. Support made the whole thing pretty painless though. They explained what I needed to do and I never felt like I was chasing anyone for an answer. It definitely makes me less hesitant about ordering another pair online.
1 August 2026
Unprompted review
Reply from ARDELIO
Hi Slade,
Thank you so much for taking the time to share your experience! We’re delighted to hear that our support team was able to make the size exchange simple and hassle-free.
We want every part of your experience to feel easy and reassuring, especially when ordering online. It’s wonderful to know that our team was able to provide clear guidance and timely support throughout the process.
We hope you enjoy your new shoes and we’d be happy to serve you again anytime.
- Team ARDELIO
took forever to get the item and the…
took forever to get the item and the quality is not good. returning them is even more difficult.
2 July 2026
Unprompted review
Reply from ARDELIO
Hi Keith,
We’re sorry to hear that your experience did not meet your expectations, particularly regarding the delivery time, quality of the shoes, and the return process.
We’ve already responded to your email regarding your return and are happy to assist you with the next steps. Please check your inbox, and feel free to reply to our email if you need any further assistance. We’ll do our best to make the process as straightforward as possible.
Thank you for taking the time to share your feedback.
- Team ARDELIO
I ordered a second pair after wearing…
I ordered a second pair after wearing the first one for a week. That probably says enough.
27 July 2026
Unprompted review
Reply from ARDELIO
Hi Caleb,
Thanks for the review! We’re glad you found a pair that gave you the look you wanted. We really appreciate you giving us a chance. Enjoy the shoes!
- Team ARDELIO
I wear business casual most days and…
I wear business casual most days and needed shoes that would not look too sporty. These hit a good middle ground. I can wear them to the office and still keep them on for dinner afterward without feeling overdressed.
24 July 2026
Unprompted review
Reply from ARDELIO
Hi Sterling,
Thank you so much for your lovely review! We believe footwear should never feel seasonal or disposable. That’s why we design our shoes to be timeless and versatile, so they can effortlessly complement different outfits and become pieces you’ll reach for again and again.
We hope you enjoy wearing them for years to come.
- Team ARDELIO
glad i chose the suede
The website made it easy to compare the different materials and styles. I ended up choosing suede instead of leather and I am pleased with that decision.
24 July 2026
Unprompted review
Reply from ARDELIO
Hi Beau,
Thanks for the review! We’re glad you found a pair that gave you the look you wanted. We really appreciate you giving us a chance. Enjoy the shoes!
- Team ARDELIO
This company is a scam - SAVE YOUR MONEY
This company is a scam. The images online are not of the shoes you will get, and the quality is absolutely terrible. Pictures show a canvas material, but I received cheap nylon. The shoes are super cheap, lack any kind of support, and were too tight to wear. Took over a month to be delivered, and it looks like it was drop-shipped from China. Wish me luck on the return.
22 August 2026
Unprompted review
Reply from ARDELIO
Hi Miguel,
We’re sorry to hear that the shoes did not meet your expectations, particularly regarding the fit, quality, and delivery time.
We’ve already responded to your email regarding your return and are happy to assist you with the next steps. Please check your inbox, and feel free to reply to our email if you need any further assistance.
Thank you for sharing your feedback.
- Team ARDELIO
It was worth the wait
I was frustrated about how long it took for my shoes to be delivered, but I know see that it was worth the wait. The shoes look and feel great.
12 August 2026
Unprompted review
Reply from ARDELIO
Hi John,
Thank you for taking the time to share your experience. We understand that the wait for your order was frustrating and we truly appreciate your patience.
We’re so glad to hear that you’re happy with your shoes and that you love how they look and feel. It’s wonderful to know they were worth the wait!
We hope you enjoy your new shoes and we’d be happy to serve you again anytime.
- Team ARDELIO
The tracking emails were handled well
The tracking emails were handled well. I got the important updates without getting a message every few hours for no reason. I knew when the order left, when it was moving through the carrier and when it was due to arrive. That was enough information for me and I never needed to check in with support.
27 July 2026
Unprompted review
Reply from ARDELIO
Hi Zane,
Thank you for taking the time to share your experience! We’re glad everything went smoothly with your order and that our updates helped make the delivery process easy and stress-free.
We really appreciate your support and hope you enjoy your purchase!
- Team ARDELIO
The materials were better than I…
The materials were better than I expected when I first handled the shoes. Nothing feels especially thin or flimsy and the finishing does not have that overly processed look. They still feel like everyday shoes, just made with a bit more care. For the price range, I was happy with what showed up.
16 July 2026
Unprompted review
Reply from ARDELIO
Hi Hayes,
Thank you for taking the time to share your experience! We’re really glad to hear that the quality of the shoes exceeded your expectations.
We truly appreciate your support and hope you enjoy your shoes!
- Team ARDELIO
I had been considering a much more…
I had been considering a much more expensive designer pair with a similar silhouette. These gave me the clean look I wanted without spending several hundred more.
15 July 2026
Unprompted review
Reply from ARDELIO
Hi Cameron,
Thanks for the review! We’re glad you found a pair that gave you the look you wanted. We really appreciate you giving us a chance. Enjoy the shoes!
- Team ARDELIO
I bought these for client meetings…
I bought these for client meetings where a full dress shoe feels too formal. They have been perfect for that use.
8 July 2026
Unprompted review
Reply from ARDELIO
Hi Julian,
We’re happy to hear the shoes have worked well for you. We really appreciate your support and hope you enjoy them for many more meetings to come!
- Team ARDELIO
arrived right on time
The delivery updates were very clear which mattered because the shoes were a gift and I needed them before the weekend. They arrived in plenty of time.
10 July 2026
Unprompted review
Reply from ARDELIO
Hi Tessa,
We really appreciate your review! We’re happy to hear the delivery updates were helpful and that your order arrived right on time. We hope you loved your shoes!
- Team ARDELIO
Wrong Shoe Received…
Was sent the wrong shoe and I ordered it way in advance so it would get to me for a specific event. Now have to go buy another shoe for this event. Unhappy customer. The shoe I received looks decent but not what I paid for.
10 August 2026
Unprompted review
Reply from ARDELIO
Hi Kenyon,
We’re very sorry for the frustration, especially since you ordered the shoes in advance for a specific event. We apologize for the inconvenience caused.
We’ve checked your order, and our records show that the correct shoe was shipped. We’ve also responded to your email so we can review the details with you and work toward resolving this.
Thank you for bringing this to our attention, and we appreciate the opportunity to assist you.
- Team ARDELIO
Not as advertised
The website advertised a Dark, Rich Brown shoe with a white midsole. That is not what they shipped. Not Dark, Rich Brown and not a bright white midsole. Their size chart shows a Euro 47 is a US13. They sent a 46 for a 13 and tried to defend the decision. Contradictory from their own stated information. Disappointed.
1 August 2026
Unprompted review
Reply from ARDELIO
Hi John,
Thank you for sharing your feedback. We’re sorry to hear that you were disappointed with your order and that they did not meet your expectations.
We would appreciate the opportunity to review your order and the specific size and product details provided at the time of purchase. Please contact our customer support team at support@ardelio.com with your order number so we can look into what happened and work toward an appropriate resolution.
Thank you for bringing this to our attention.
- Team ARDELIO
Been over a month and still haven’t…
Been over a month and still haven’t received my shoes. Absolutely insane. Delivery date was July 10-15 and it’s now August 7.
10 July 2026
Unprompted review
Reply from ARDELIO
Hi Jacob,
We’re very sorry for the delay and completely understand your frustration. Unfortunately, it appears that your original shipment was lost in transit, and we sincerely apologize that you had to wait this long.
We’ve already arranged a replacement shipment for you, and it is now on its way. We appreciate your patience and apologize again for the inconvenience.
We hope your replacement arrives soon and that you’ll be happy with your shoes. Thank you for giving us the opportunity to make this right.
- Team ARDELIO
I still have not received my order
5 August 2026
Unprompted review
Reply from ARDELIO
Hi David,
We’re sorry for the delay and any inconvenience this may have caused. We’ve checked your order, and our records show that it was successfully delivered on August 10.
If you haven’t received the package, please contact us at support@ardelio.com so we can look into this for you and assist further.
Thank you for your patience and for giving us the opportunity to help.
- Team ARDELIO
The shoes are extremely flimsy
The shoes are extremely flimsy. No Arch support and it feels like I’m walking right on the ground with just socks on.. I do not feel I got my moneys worth
30 July 2026
Unprompted review
Reply from ARDELIO
Hi Stephen,
We’re sorry to hear the shoes didn’t meet your expectations. Thank you for sharing your honest feedback with us.
We’d appreciate the opportunity to make this right. Please reach out to us at support@ardelio.com with your order number, and our team will be happy to assist you.
Thank you for giving us the opportunity to help.
- Team ARDELIO
The entire buying process was simple…
The entire buying process was simple and easy. Ardelio gave timely update but never overloaded my inbox. I will be buying more shoes from them!
22 July 2026
Unprompted review
Reply from ARDELIO
Hi Marshall,
We really appreciate you sharing your experience! It’s great to know that everything felt easy from checkout to delivery.
Thank you for choosing ARDELIO. We’ll be happy to have you with us again!
- Team ARDELIO
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