I recently purchased the AquaPure fruit and Vegetable cleaning unit and am happy with the unit itself. However, I misplaced my instructions and reached out to the AquaPure Customer Service team for he... See more
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Since I ordered , not for fruits or vegetables ! But for my pond . My geese , ducks , and koi fish are comfortable with the water AND the 99% bacteria , pesticide rodenticide , herbicide , fungicide... See more
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Our Aquapure arrived about mid-August and we've been using it ever since to mainly clean blueberries and strawberries we buy weekly. We use to simply soak the fruit in water with half a teaspoon of so... See more
Company replied
I bought an Aqupure over a month ago and the printhead arrived scratched and defective, as it can't be opened to change the filters. I'm waiting for a response from the company, but it's absurd that t... See more
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Company details
Written by the company
We make safe and healthy produce available for everyone, no matter where you are. With the AquaPure you can have peace of mind knowing that your fruits and vegetables are free of bacteria and chemicals. Our mission is to make healthy eating simple for everyone!
Contact info
Keizersgracht 520H, 1017EK, Amsterdam, Netherlands
- hello@aquapure.co
- aquapure.co
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 48 hours
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True customer service
True customer service! This company stands by their word and commitment. After the Christmas rush my Aquapure did not arrive. However, Aquapure checked in on me through Customer Service Rep, Tiffany. After explaining to Her that my package didn’t arrive - she sent me a replacement and I just received it today! Can’t wait to check out my new device and start reaping the healthy benefits of my Aquapure!
Reply from Aquapure
I have been checking my shipment order…
I have been checking my shipment order everyday, it has now been updated to be have delivered 10th Jan but I didn’t receive any parcel. I was at home that day.
Reply from Aquapure
Amazing customer service and product !
Since I ordered , not for fruits or vegetables ! But for my pond . My geese , ducks , and koi fish are comfortable with the water AND the 99% bacteria , pesticide rodenticide , herbicide , fungicide , fertilizer , insecticide , mold , parasite remover ! I do not regret paying 79.99$ !! I hope to come back in 12 months :)
YOU SHOULD DEFINITELY BUY SOME !
Reply from Aquapure
A very satisfied customer
My Aqua pure pesticide purifier was very easy to use. I am very pleased with my purchase. It was the best $79 I’ve spent in a long time. I was surprised to see how how well it cleaned my strawberries. I posted a video of a bug crawling out of my strawberries. I have always used baking soda and vinegar mixed with water to clean my produce. Boy was I surprised to see how dirty my fruit was. After cleaning my strawberries I cleaned grapes to juice. They were also extremely dirty. I always buy organic but I see that label is very misleading. I have posted videos and pictures on my Facebook page. I was not paid to make this review. I took the chance for the 90 guarantee.
Reply from Aquapure
Wish to say better
Wish to say better. But they are honestly trash. They are thieves. They only delivered the cutting board. Not the other products. Then don't respond. I will be filling a case against them. Horrible customer service. Horrible business model.
Reply from Aquapure
I highly recommend this product!
I’ve just received my AquaPure pesticide purifier and I am really loving it. It is really easy to use. The first thing I cleaned was blue berries and they were delicious. They actually looked bluer than I’ve ever seen them and they kept in the fridge longer. It gives me peace of mind to know that the pesticides have been removed.
I am impressed with this company. Following my purchase I received a number of helpful emails from them with helpful information on ways to use their product. A video showing how to use it, instruction on how to make hand sanitizer using the product and a list of the 12 foods most exposed to higher amounts of chemicals. It is clear to me that this company is committed to making sure that their customers have a positive experience.
I really recommend this product. I purchased one for each of my daughters for Christmas and can’t wait for them to open them.
Reply from Aquapure
Impressive performance, great company
Since ordering the Aquapure, I have not only been impressed with its cleaning ability or my fruits and vegetables, but I have been also have been impressed with the company's follow up with me the customer along with the product living up to my expectations.
Reply from Aquapure
This product does just what it claims…
This product does just what it claims to do. I love it and have recommended it to my family and friends. We live in a large farming area and I use it constantly on all the fresh produce in my area.
Reply from Aquapure
From 79.00 each to 199.00 each in two weeks?
Will you be discontinuing your black friday "sale" soon? I checked on this item to purchase some for christmas (in early october) and each one was 79.00/3 for 159.00. I went back today to purchase a few for christmas gifts, and I see that they have been marked up 300% to 199.00 each, with 50% off to sell for 99.00. I would much rather buy at the full price it was 2 weeks ago, than take advantage of this "black friday sale". Thanks
Reply from Aquapure
This product was fantastic
This product was fantastic. I've never seen such clean fruit and veg. The skins were shiny like I've never seen before and I could really taste an enhanced clean taste. No clouding of grapes or anything. It's a wee wonder and I'd Def encourage anyone to purchase one as it gets rid of those poisonous environmental pesticides.
Reply from Aquapure
This is a great product
This is a great product, I’m blown away with the customer service.
Reply from Aquapure
Excellent product I wish I had found years ago!
I purchased Aquapure because I never knew what the right product should be to clean my fruits and veggies. We are vegetarians so I buy a lot of produce! I hated cleaning them and would often put off washing things up to the point some things went bad before I got to it. I love my Aquapure because it makes the process so quick and problem free. Now after shopping I line up the produce and do one after another in a short time. The battery lasts a long time before you have to charge it and I use it weekly! Thank you Aquapure! I have been telling friends and family about your product!
Reply from Aquapure
I am very pleased with the product and company.
Great product and greater company, very helpful and nice people. I am glad I have bought a few of these, it's amazing the things that come off the fruits and veggies.
Reply from Aquapure
Not trustworthy
I was researching this item after a video appeared on pinterest. I went to the website and they claim to have 1200 5 star reviews. That is highly unlikely.
Then I do more research and come here to see amazing reviews-- ALL in the same time period. How does this happen? All buyers decided to review at once? Not one bad experience? Trustpilot is supposed to be reliable. Well seems no trust here for shill reviews.
Reply from Aquapure
Our Aquapure arrived about mid-August…
Our Aquapure arrived about mid-August and we've been using it ever since to mainly clean blueberries and strawberries we buy weekly. We use to simply soak the fruit in water with half a teaspoon of sodium bicarb which was ok but now with the Aquapure device placed in the water the fruit come out much cleaner. I noticed after we cleaned white grapes after they dried they has a sheen on their skin something I've not noticed before.
Reply from Aquapure
I had Ecoli in March
I had Ecoli in March. Since then have been taking extra steps in cleaning my veggies. I hope this helps to protect me, cause I don’t ever want to repeat those two weeks again.
Reply from Aquapure
Great product!! ( It’s better to prevent than to undo~ Dejardinhealthandbeauty)
Very happy with my purchase
As a Alternative health practitioner it’s super important to me that my food is clean
Aquapure has made it easy and knowing that my fruit and veggies are clean gives me peace of mind emotionally that’s a plus
Great customer service and fast shipping 😊👍🏻
Reply from Aquapure
Very good product
Very good product. Makes cleaning produce much easier and quicker. Saves time and does a better job than I could do on my own. Customer service is very good.
Reply from Aquapure
I love it
I love it ! And I use it multiple times a day. Great product that is easy to use and cleans fruits and vegetables really well.
Reply from Aquapure
I’ve gifted two to family, it’s that good!
I am thrilled With this company and with this product so far! First of all, every time I clean strawberries and tomatoes I see the nastiest color in the water after a cleaning cycle. This works. I purchased one for each of my sisters and they love this device also. It’s super easy to clean after each use. It’s basically 4 pieces that come together very quickly and easily. Lastly, I lost one of the interior nuts last week and emailed the company about ordering a replacement…I got an email back from Sophie in a few days and they are replacing my lost piece for free! Customer service is a definite 5!
Reply from Aquapure
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