This has to be one of the best companies I’ve ever dealt with. I had a query about the whether a particular product would be suitable before ordering, which I got in touch by email about. Ben got in t... See more
Company replied
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This has to be one of the best companies I’ve ever dealt with. I had a query about the whether a particular product would be suitable before ordering, which I got in touch by email about. Ben got in t... See more
Company replied
I'm a parent of a 4 year old little girl who's dream is to be a gymnast competing at Olympics someday. We have bought several equipments from various companies and never came across quality and afford... See more
Company replied
Fantastic experience with purchasing the air tumble mat although hasn't been used yet. On a Sunday morning within a couple of hours of ordering had a phone call from the company just to let me know t... See more
Company replied
I called AirTumble before purchasing and the gentlemen who answered was great from start to finish! He helped me chose which product, explained the delivery to me in detail and talk about the companie... See more
Company replied
AirTumble are a dedicated supplier of premium Air Tumble Tracks and air products for home users, gymnastic clubs, cheerleading clubs, martial arts clubs, schools and leisure centres.
United Kingdom
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This has to be one of the best companies I’ve ever dealt with. I had a query about the whether a particular product would be suitable before ordering, which I got in touch by email about. Ben got in touch with me by telephone really quickly and talked through all the options but with no pressure to order. He even suggested some other sellers. Once I had ordered the process was so smooth, with Ben following up by telephone to check the delivery was ok and if there had been any issues with the delivery. This is the second AirTumble product we’ve bought (my daughter had outgrown the previous one - it’s still going great!) and I would definitely recommend them and, in particular, ordering direct. Many thanks Ben!
Reply from Airtumble
Great air track and great company. Thank you for going extra mile to dispatch is earlier
Reply from Airtumble
Brilliant the tumble track is very high quality and great price! Also the best customer service was outstanding they went above and beyond! Would highly recommend great company, thank you!
Reply from Airtumble
Great service - lots of detail about the product we were buying. Definitely worth going to a small business rather than Amazon - much better quality.
Reply from Airtumble
Absolute 5* customer service . I haven’t yet used the product as it’s for my daughter birthday next week but I feel confident if there were to be any issues that they’d be resolved. Ben followed up on any questions I had and informed me of delivery dates. Very happy!
Reply from Airtumble
Fast delivery from posting order. Product is well constructed and based on a few initial uses would appear to be robust.
Reply from Airtumble
Excellent service.
Ben telephoned to explain the delivery process to me and also pulled my order forward to be there on our granddaughters 8th birthday.
She was over the moon with her tumble mat
Reply from Airtumble
Great service! I missed my delivery slot as I’m useless and they were straight on the phone to me to rearrange even giving me a more direct number to contact them if needed with a very polite helpful staff member that went the extra mile to contact me again and make sure I received my delivery okay I would 100% recommend this company Thankyou again
Reply from Airtumble
This Airtumble track is excellent! My daughter loves it and it is very easy for her to inflate and deflate to pack away in the bag provided. Pump included is excellent. Great value and super quick delivery. Highly recommend.
Reply from Airtumble
We have now ordered 2 items from Airtumble and both have been a huge hit with my 2 girls. We purchased a bar and mat and a few months later a tumble track. Both times I got really useful advice from Ben prior to purchasing. He was super honest about what may and may not be suitable given the gymnastic abilities of my children and actually reduced the sale. He contacted me really quickly and often at weekends. Once we had agreed on what I was going to order the delivery was super quick. Both products are really well made and robust. Thank you Ben!
Reply from Airtumble
Excellent products. Customer service that truly went above and beyond in terms of supporting the delivery process.
Reply from Airtumble
Reply from Airtumble
Excellent service to the North of Ireland. Follow up phone call following my order and updates on my delivery status. Quality of product excellent. Cant fault these guys and will definitely be a repeat customer.
Reply from Airtumble
We received really incredible customer service. I was very impressed with the way in which my order was handled and the personal interest the staff took in communicating with us after our order and ensuring we were happy. The delivery was very fast, they went above and beyond to make sure we received it on time. The item itself is great and our daughter is very pleased with it. Overall, a great company
Reply from Airtumble
I haven’t received my item yet but that’s because it was a back order and won’t be dispatched until April. However the customer service I have received so far has been first class
Reply from Airtumble
All I can can say is what absolutely amazing customer service i have received,keep up the excellent work.
Reply from Airtumble
Amazing customer service and speedy delivery. Thank you.
Reply from Airtumble
Excellent service. Ordered very close to Christmas. Ben made sure it was delivered in time.
Granddaughter very happy.
Reply from Airtumble
I initially ordered an air track from another company, but the item never arrived.
Frustrated, I turned to Airtumble, and I’m so glad I did! Their customer service is outstanding.
Shortly after placing the order, I received a phone call from Ben advising that delivery could not be guaranteed before Christmas due to information from their courier company being overwhelmed. Despite this, the air track arrived in just two days, far exceeding my expectations.
The personal touch of keeping me informed and managing my expectations made the experience truly standout. It’s rare to find a company that combines efficiency with such great communication.
Airtumble will be my first stop for future purchases. Highly recommended!
Reply from Airtumble
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