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Anime Emporium Reviews 

167
•
TrustScore 4.5 out of 5

4.5

Collectibles Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often finding items exactly as described and in perfect condition. Many highlight the thorough and secure packaging, ensuring items arrive safely and undamaged. Reviewers frequently commend the fast dispatch and quick delivery times, often receiving their orders promptly. However, some customers also noted significant delays, particularly with pre-ordered items, with some waiting many months for their purchases to arrive.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising items for being exactly as... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and speedy... See more

Quality

Clients share positive opinions on quality, consistently receiving items in great condition and exactly as... See more

Order

Customers had ambiguous experiences with order, with some expressing significant frustration regarding delays... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There was a delivery mistake which led to my package being returned to sender &i was panicking. I sent multiple emails and David responded quickly assuring me that he will resend it out for me. Th... See more

Rated 5 out of 5 stars

They are always helpful if I have questions about my order and everything is packaged very well. They also have the best prices I've seen for the items I've bought from them(figurines, badges, acrylic... See more

Rated 5 out of 5 stars

First time I've ordered from Anime Emporium, and I'm really impressed. The little racer Miku noodle stopper figure is stunning, and delivery was super fast. I'll definitely be using you guys again!

Rated 5 out of 5 stars

Anime emporium are brilliant and go out of their way to do a great job. Well package, shipped and delivered quickly. Never had an issue with buying from them, would definitely recommend to others t... See more

Company details

  1. #109 of 135 best companies in Collectibles Shop
  2. #6 of 6 best companies in Anime club
  3. #20 of 23 best companies in Figurine shop
  4. #78 of 109 best companies in Toy shop

Written by the company

Welcome To Anime Emporium ‎‎ ‎‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎‎‎‎‎‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎Here At Anime Emporium We Pride Ourselves At Selling Anime Merch At Low Low Prices ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎Our Goal Is To Make All Anime Merch Affordable for Everyone At Every Price Point

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

167 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(167)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

great company

very easy to navigate website. the packaging was great with no damage to my items, and arrived in just a couple days, very quick! item just as described 🥹💕

3 July 2026
Rated 5 out of 5 stars

Great customer service

I had accidentally missed out my house number when ordering. Anime Emporium were great, contacted me promptly and had sorted the information within an hour of me responding to their email.

8 June 2026
Rated 5 out of 5 stars

Great

First time buyer who was looking for a particular item. Anime Emporium happened to have it in stock and were able to ship it out to me in good time. Will be buying from here again.

15 May 2026
Rated 5 out of 5 stars

Anime emporium are brilliant

Anime emporium are brilliant and go out of their way to do a great job.
Well package, shipped and delivered quickly.
Never had an issue with buying from them, would definitely recommend to others to shop here.
The item arrived in excellent condition and was a good price.

15 May 2026
Rated 2 out of 5 stars

Partial order complete, total silence from them

Ordered a total of 6 Baldurs Gate 3 figures from them in March 2025, 3 were shipped in Oct '25 and another one a week later (no contact from them or replies to my e-mails, just automated 'it's on it's way!' e-mail). Still waiting on the remaining 2 over a year later, have sent numerous e-mails to their supposed 'customer service' inbox and had no response. Website is useless, status has been 'preparing order' for over a year now, so starting a claim back via PayPal due to failure to deliver all the items and the serious lack of communication. I wouldn't advise spending much money with these guys as you'll have no updates or points of contact and just have to hope one day you get what you ordered. Would be 1 star but at least some of the items have arrived.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Very happy, thanks!

Speedy delivery and reasonably priced for a limited item. I thought I’d missed out on this DBD Mikaela YouTooz collectible so was very happy to have snagged one here. Very happy, thank you!

9 April 2026
Rated 5 out of 5 stars

Delivered with care.

It arrived on time and it was well protected, I’ve been trying to find stores that sell figurines for the likes of NIKKE and such and this is safe to say a good choice.

31 March 2026

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