The delivery was late, pieces were damaged and broken, paid $500 for an install and they sent a kid to my house who laid all the pieces on my sofa and scratched my leather sofa and left after 5 hours... See more
Company replied
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The delivery was late, pieces were damaged and broken, paid $500 for an install and they sent a kid to my house who laid all the pieces on my sofa and scratched my leather sofa and left after 5 hours... See more
Company replied
Delivery took a while. Unique design, worked as expected, good price, arrived undamaged.
Company replied
This company is absolute garbage. Pathetic customer support, horrible quality products, extremely late with shipment dates. My couch was delivered to my office, which I had told Anzhap that if it... See more
Company replied
I was leery at first because we had never ordered anything from them before, but it was a easy process and the conference table looks amazing! The shipping does take a little bit, but it is worth it!... See more
Company replied
Anzhap was conceived under the MUKU HOME INC. brand with a vision to create inspiring work environments. Our journey began with the ambition of enhancing productivity and well-being through thoughtfully designed office furniture. Each piece in our collection reflects a dedication to craftsmanship, innovation, and a commitment to providing our customers with the best in class.
9171 Wilshire Blvd Ste 500 Beverly Hills, CA 90210, 90210, Beverly Hills, United States
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Delivery took a while. Unique design, worked as expected, good price, arrived undamaged.
Reply from Anzhap
The delivery was late, pieces were damaged and broken, paid $500 for an install and they sent a kid to my house who laid all the pieces on my sofa and scratched my leather sofa and left after 5 hours because he didn’t know how to install it. I contacted customer service and they won’t send me pieces that are not broken and won’t refund me for installation even though I had to pay another company after I gave them $500. Customer service is horrible and the furniture is cheap and looks like Amazon furniture even though I paid over 3k for it. Run from this company as fast as you can
Reply from Anzhap
My reception desk arrived without assembly instructions, and I initially had difficulty reaching customer service, which caused inconvenience and an additional assembly expense. However, the company’s management team eventually responded, addressed my concerns, and approved a partial refund for the inconvenience. I appreciate their willingness to take responsibility and make the situation right.
Reply from Anzhap
Reply from Anzhap
I ordered an executive office desk for my home office and even though it took about 10 weeks, it was worth the wait. The parts came with some scratches, chips, dents and some of the parts were not labeled or numbered but I contacted customer service and they were quick to respond and address my concerns. I was offered a little refund or replacement parts but I chose the refund because the replacement parts will take too long. Communication was good and I am currently in the process of ordering more furniture from them. Maybe just wrap better with thicker bubble wrap material next time to prevent damage in transit and be more strict with quality control to ensure the parts have all the necessary components. Overall, the desk was exactly what I ordered and besides the major dents in visible areas that bother me, I am happy with my purchase.
Reply from Anzhap
Company is a scam, sold me basically a broken lawn chair with cheap upholstery wrapped over it. Sent me the wrong furniture to begin with AND refused to refund when the wrong thing they sent was broken.
Reply from Anzhap
ordered a desk to the cost.of almost $2000. Desk arrived with 3 of the 4 parts completely damaged. The desk top was cracked on both sides. the drawer fronts were completely off with exposed nails and ball bearings pouring out of the drawers from faulty hardware. I brought this to Anzhaps attention and there has been no movement on replacing the parts or refunding my money. Also there are no instructions, just a bunch of loose screws and l brackets. Everything was sent directly from China. I would never trust this company again. My next move is filing a dispute with my credit card as I was completely ripped off with a pile of garbage instead of the desk that I ordered.
Reply from Anzhap
I was leery at first because we had never ordered anything from them before, but it was a easy process and the conference table looks amazing! The shipping does take a little bit, but it is worth it! Customer Service is helpful as I had lots of questions and had to email them because of our time differences. They responded every time with the help I needed.
Reply from Anzhap
We’re gonna start this very strong: stay the F away from this company.
First of all, everything you see on their website is coming directly from China and being shipped straight to you. It’s basically the same as going on Alibaba and ordering it yourself except you’d pay about a third of the price. This company is just an expensive middleman.
Their “white glove” service ranging from $299–$399 is not white glove at all. All they do is hire someone off TaskRabbit and pay them around $30/hour to assemble your furniture. Half the time, the people who show up aren’t qualified, and the work is done poorly. It’s been a mess to say the least.
On top of that, delivery has been completely off. Some of my items arrived incomplete, and even the replacement pieces came damaged. And unless something is already in stock, you’re waiting 8–12 weeks because, again, it’s coming from China. All together my process from ordering to finally assembled took EIGHT MONTHS!
Overall it’s simply overpriced and terrible service. Anything you see on their website, you can find yourself on Alibaba and if you pick a verified seller, you’ll have a much better experience than going through ANZHAP.
I absolutely regret the time and money I wasted on this company. It’s been a complete disaster.
Reply from Anzhap
DO NOT BUY. They sent me junk after months of waiting. All damaged. Refused to give me a refund. Said they would give me a 10% discount on another desk. Typical Chinese BS junk.
Reply from Anzhap
We had a very disappointing experience ordering a welcome/reception desk from this company.
The desk arrived with significant visible damage across multiple areas, including extensive chipping along the bottom edges, scratches/gouges, exposed material, and damage around the drawer/front hardware area. This is a front-facing welcome desk, so appearance is a major part of its purpose, and the condition we received was far below what was advertised.
On top of that, the desk took a very long time to arrive, which made the situation even more frustrating.
What was most disappointing was the company’s response. Despite clear photo documentation and their own published policy indicating that significant damage for an item the customer keeps may warrant up to 50% compensation, they only offered 20% initially, then 25% as their “maximum under all circumstances.” That did not feel fair given the extent of the damage.
We were hoping for a professional resolution, but unfortunately the product quality and customer service did not meet expectations. I would be very cautious before ordering anything from this company.
Reply from Anzhap
This company is absolute garbage. Pathetic customer support, horrible quality products, extremely late with shipment dates.
My couch was delivered to my office, which I had told Anzhap that if it came after a certain date that I didnt want it, but they delivered it anyway. I asked for a return of the products and they told me to send them a photo of the products, which were damaged in shipping, and then proceeded to tell me that there was nothing wrong with it by looking at pictures and won’t accept a return. This is an overseas scam company. Do yourself a favor and DO NOT order from these jackasses.
Reply from Anzhap
The team at Anzhap is easy to work with! Large variety of options and styles of desks!
Reply from Anzhap
On 1/25/2026 I ordered the Ergonomic Portable Foldable Office Chair Computer Chair for $200 and it never came. I reached out to them and they said they will let me know when it ships. I received the chair about 10 weeks after I ordered it. Unfortunately the chair was not comfortable and not good for my back. It seems like it can work out for short people, but not for tall people. $200 flushed down the toilet. The company officially did not provide returns for no satisfaction, but made an exception and refunded $50, which is better than nothing. I donated the chair to a neighbor who tested it and said it worked on out for him, so he says.
Reply from Anzhap
I had bought 8 of the training tables to use as modular conference tables and the size of them works incredibly well for what I was looking for. One came with some slight chip damage on the tabletop but that was easily repaired on my end. The customer service was great in responding to my requests about this damage, and offered me a partial refund because of the damage, with no hesitation. I really appreciate them working with me so easily on that.
Reply from Anzhap
Outstanding Executive Desk - quality and design
This executive desk exceeded all my expectations. The desk offers ample surface area, making it perfectly for multitasking, Assembly was straightforward, with clear instructions and well fitted components.
Reply from Anzhap
I personally liked the product.
The design is great, and the materials are made with strong, heavy wood.
I recommend this product, and I love the finishing.
You need only to keep an eye on the delivery schedule :))
Reply from Anzhap
Fraud!! FRAUD. I purchased a $600 massage table, I was able to use Klarna and pay over 6 months. The massage table arrived as I made my 3rd payment and did not come with any type of hardware or assembly instructions. After purchasing my own hardware and googling instructions on how to assemble it, the table was not manufactured correctly and unusable. I have been in contact with Customer Service throughout this entire terrible experience. They have continued to ask for more pictures and more videos while purposely stalling the process. They stay in contact occasionally just to pacify me because I’ve already let them know that I have reported the charges as fraudulent. Because I used Klarna to make the payments, there is a long delay in the process to get a refund. I have attempted to allow Anzhap to make this right and send my refund. The last message I received, I was informed that Customer Service reviewed the video but that I did not assemble the bed correctly and that was the reason the massage table was unusable. The material is so cheap that the massage table does not even support my 65 pound child because of the extremely cheap aluminum it was made from. $600 WASTED. I am hoping that my bank can make this right because Anzhap, a fraudulent company, is not. Do NOT waste money on any of this furniture. It is nothing like advertised. Worse than using Temu or SHEIN but they sell furniture. This “furniture” that is supposed to support the weight of an adult would certainly cause injury if a human were to lay on it and it collapse and wobble due very cheap and unreliable material, structure and design. AND the table was advertised to incline, if it were useable, it would need to DECLINE, causing a person laying on the table to do a backbend for massage therapy services. Fraud!!
Reply from Anzhap
I purchase a conference table back in August, still haven't gotten delivery. They don't keep you updated at all.
Reply from Anzhap
The design is nice and modern, but the surface scratches a bit
too easily for a high-traffic area.
Reply from Anzhap
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