Antique Buying Collective Reviews 

106
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being informed, helpful, and knowledgeable, making interactions pleasant and professional. Many people highlight the efficient and straightforward service, appreciating the quick valuations and easy process, including free postal options. Reviewers often express satisfaction with the prices offered, finding them competitive and often exceeding their expectations for their items. However, some customers were not happy with the offers received, describing them as disappointing or lower than expected. Additionally, a few people mentioned issues with the company refusing to send free return labels or requiring payment for item returns, which caused frustration.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Value for money

Customers had positive experiences with value for money, with many reviewers pleasantly surprised by the high... See more

Service

Consumers find service to be positive, often describing it as professional, fast, and efficient. Many... See more

Product

Reviewers highlight ambiguous aspects of product valuation, with many initially sending items like small... See more

Price

People report ambiguous experiences with price, with many customers expressing satisfaction with the offers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used them twice now where I posted my items using their free postal service and an informed and helpful lady rang me and explained the process and offered me a competitive price which I accepted... See more

Company replied

Rated 5 out of 5 stars

Very attentive service from clearly very knowledgeable people. I visited their shop on a Saturday morning and was generally very pleased with the prices offered. I also learned a bit about some of the... See more

Company replied

Rated 5 out of 5 stars

Every step of the way was so easy and straightforward. We had a small box of items we had in drawers and no longer wanted. Our box was collected from our home. The box was acknowledged as bein... See more

Company replied

Rated 5 out of 5 stars

Writing as a newbie my contact with Lorna vie email and telephone was a pleasant experience, i hope very much that it will continue that way. As i told Lorna Vintage cash cow were obviously given the... See more

Company replied


Company details

  1. Appraiser
  2. Antique Shop
  3. Auction house
  4. Gold and silver trading company
  5. Jewellery Buyer
  6. Online marketplace

Written by the company

Antique Buying Collective The Antique Buying Collective (ABC) offers an easy, safe, and free way to sell your antiques and valuables — including gold, silver, jewellery, watches, coins, medals, and more. Simply order a complimentary postal pack, fill it with up to 20 kg of items, attach the pre-paid label, and send via Royal Mail or arrange a collection. Within five working days of delivery, a team of antiques experts evaluates your items and sends you a fair cash offer by bank transfer. If you choose not to sell, ABC returns everything to you free of charge. Founded and run by a multigenerational, specialist team, ABC prides itself on fair pricing, personal service, and a commitment to repurposing or recycling even broken items. Proprietary antiques expert Eric Knowles stars in company content, reinforcing their professional and trustworthy image. Based in Chorleywood, Hertfordshire, the Antique Buying Collective also operates a physical shop and showroom open to local customers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(106)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick turnaround

Posted my items Friday, they received Monday , by 4.45pm offer had been made to me and payment was received into my account. Professional fast service.

13 July 2026
Unprompted review
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Reply from Antique Buying Collective

Thank you for leaving a review, the team really appreciate your feedback.

Rated 5 out of 5 stars

Loft Treasures

Selling antiques can feel a bit daunting, especially when you’ve just discovered them in the loft and have no idea what they’re worth. Antique Buying Collective made the whole thing simple. They set me up with a WhatsApp chat where I could send photos of the items to discuss, and from there everything was easy. They were polite, honest, and quick to respond, and the valuation felt fair and surprisingly good value! simply box up the items and send them in using the Postage paid label they sent me (tracked Royal Mail). Payment was prompt and the whole process was refreshingly straightforward. A really positive experience i wouldn't hesitate using them again if my loft presents me with more !! lol — thank you!

10 July 2026
Unprompted review
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Reply from Antique Buying Collective

Thank you so much for your lovely review. It really means a lot to us.

We're so pleased to hear that you found the whole process easy and efficient, and that you enjoyed speaking with our team. Making the experience as straightforward and personal as possible is something we really care about, so it's wonderful to know we got it right.

Thank you for your recommendation and for choosing Antique Buying Collective. We hope you enjoy the rest of your week, and we'd be delighted to help you again in the future.

Best wishes,
The Antique Buying Collective Team

Rated 5 out of 5 stars

Excellent 👍

It's easy to use and was dealt with very quickly by iris.Explained everything and payed straight away.Excellent definitely recommend.Thankyou iris.

9 July 2026
Unprompted review
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Reply from Antique Buying Collective

Thank you for your review. We try and make the process as transparent as possible, so we're glad you had a positive experience!

Rated 5 out of 5 stars

Really pleased with this company

I recently sent a box of 'bits and bobs' to Antique Buying Collective - small bits of jewellery and Sheffield Plate etc and was delighted to hear that they wanted to offer me £285. The service is efficient and fast and it doesn't matter if your items are broken or need cleaning. Really pleased with this company.

7 July 2026
Unprompted review
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Reply from Antique Buying Collective

Thank you for taking the time to leave us a review! It was lovey chatting with you, and we're happy you had a positive experience with us.

From all of us at the Antique Buying Collective

Rated 5 out of 5 stars

Slick, honest process

Very straight forward process, quick decision and friendly feedback. Wouldn't hesitate to recommend them to any interested parties.

7 July 2026
Unprompted review
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Reply from Antique Buying Collective

Thank you for your lovely feedback. Knowing that you'd recommend us means a great deal to everyone here. We really appreciate your support!

Rated 5 out of 5 stars

Reliable and straightforward service

Every step of the way was so easy and straightforward. We had a small box of items we had in drawers and no longer wanted. Our box was collected from our home. The box was acknowledged as being received and valued within days. We had a ‘phone conversation when we were very pleased to be told of their offer. We were pleasantly surprised and pleased with their offer. Payment is being processed the same day.
We are going through our cupboards looking for antiques we no longer require to make up another box!
Thoroughly recommend.

7 July 2026
Unprompted review
Antique Buying Collective logo

Reply from Antique Buying Collective

Thank you for your wonderful review.

Providing honest, friendly service is at the heart of what we do, so it's lovely to hear your experience reflected that.

I'll be sure to pass your comments on to the team.

Warm regards,
Everyone at Antique Buying Collective

Rated 5 out of 5 stars

Really impressed

Really impressed, great communication throughout the whole process. Received phone call with an offer within 24hrs of them receiving items. Very pleased with offer. The person I spoke with was very friendly and polite, would definitely use again.

3 July 2026
Unprompted review
Antique Buying Collective logo

Reply from Antique Buying Collective

Thank you for taking the time to leave us such a wonderful review!
It's always great to know we've been able to provide a positive experience.

Thank you for choosing Antique Buying Collective, and we hope to be able to help you again in the future.

Rated 5 out of 5 stars

An easy and efficient service

An easy and efficient service. Posted a box of assorted items to them. Had an email to say it had arrived safely and a lovely phone call a few days to make me an offer. Which I accepted. Overall the experience was a wonderful one. Highly recommend them. Thank you team.

2 July 2026
Unprompted review
Antique Buying Collective logo

Reply from Antique Buying Collective

Thank you so much for your lovely review. It really means a lot to us.

We're so pleased to hear that you found the whole process easy and efficient, and that you enjoyed speaking with our team. Making the experience as straightforward and personal as possible is something we really care about, so it's wonderful to know we got it right.

Thank you for your recommendation and for choosing Antique Buying Collective. We hope you enjoy the rest of your week, and we'd be delighted to help you again in the future.

Rated 5 out of 5 stars

I was impressed by the speed and ease…

I was impressed by the speed and ease of sending a box and receiving a valuation - could not have been more simple. Also, I was very happy with the valuation and the swift payment

1 July 2026
Unprompted review
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Reply from Antique Buying Collective

We're so pleased to hear everything went smoothly. Thank you for trusting us with your items and for taking the time to leave your feedback.

Rated 5 out of 5 stars

FIVE STAR SERVICE

What a great service so professional. 24 hours on from my box arriving I received a call from a very friendly lady who talked me through the generous offer which I accepted. Would definitely recommend this Company and will use again.

30 June 2026
Unprompted review
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Reply from Antique Buying Collective

Thank you for taking the time to leave us a review. We're delighted you were happy with our service and hope we can help again in the future.

Rated 5 out of 5 stars

Brilliant

I had an very helpful phonecall to find out what I could send, they then sent a prepaid sticker,I sent my box off and 2 days later I received a call with an offer Which was fair and 10 minutes later the money was in my account.
Could not be easier, well done!!

29 June 2026
Unprompted review
Antique Buying Collective logo

Reply from Antique Buying Collective

Thank you for sharing your experience. We work hard to make selling antiques and collectables as simple as possible, so it's lovely to know you found the process easy from beginning to end.

Rated 5 out of 5 stars

A wonderful experience.

Great comunication. Fast and easy prosses provided Happy with the price I was offered for my items. Thank you.

24 June 2026
Unprompted review
Antique Buying Collective logo

Reply from Antique Buying Collective

Thank you for your lovely review.

We're so pleased you had a positive experience with our service. Your kind words mean a great deal to the team.

Thank you for choosing Antique Buying Collective.

Rated 5 out of 5 stars

Absolutely stars .

Absolutely stars .. used them twice with very surprising results .. stuck a load of stuff in a box expecting not a lot but worth a try and the results were fabulous.. the customer service was spot on too ..thank you

23 June 2026
Unprompted review
Antique Buying Collective logo

Reply from Antique Buying Collective

Thank you so much for your kind review.

We're delighted that you were happy with your experience. We work hard to provide a friendly, professional and straightforward service, so it's always rewarding to receive such positive feedback.

We appreciate your support and hope to be of assistance again in the future.

Rated 5 out of 5 stars

Very quick with the valuation and…

Very quick with the valuation and payout. Also a great valuation was t expecting that much! Very happy 😃

23 June 2026
Unprompted review
Antique Buying Collective logo

Reply from Antique Buying Collective

Thank you for taking the time to leave us such a wonderful review!
It's always great to know we've been able to provide a positive experience.

Thank you for choosing Antique Buying Collective, and we hope to be able to help you again in the future.

Rated 5 out of 5 stars

Easy and very quick

Easy, quick and I got twice what vintage cash cow offered me. Iris was lovely and I would highly recommend this company

23 June 2026
Unprompted review
Antique Buying Collective logo

Reply from Antique Buying Collective

Thank you so much for taking the time to leave us such a lovely review.

We're delighted to hear that you found the process quick and straightforward, and that we were able to offer you a price you were happy with. I'll be sure to pass your kind words on to Iris – she'll really appreciate them!

Thank you for choosing Antique Buying Collective, and we hope to be able to help you again in the future.

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