A Big Thank you to all at the Guildford Office A tough property market meant selling and strategy was important; from first meetings, through marketing and final negotiations Curchods did a great jo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Curchods Estate Agents are a multi award-winning Estate Agent with a network of 25 offices across Surrey and Greater London specialising in residential sales and lettings.
Contact info
Wix Hill House, Epsom Road, KT24 6DY, West Horsley, United Kingdom
- marketing@curchods.com
- curchods.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 11% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Curchods Ottershaw
Spencer and the Curchods team at Ottershaw have been 100% fantastic through the whole process from valuation right through to completion on my late parents house, I cannot praise them highly enough and would recommend them to anyone wanting to sell a property, thank you.
Curchods Ottershaw sold our house and…
Curchods Ottershaw sold our house and we were very pleased with them. The teamwork was excellent. Spencer was the responsible person for our sale, and he was most impressive. Our sale was fairly straightforward, but the chain involved another house where one buyer caused a lot of delay and then pulled out, and the lender for the person who eventually bought that house also made things quite a bit more complicated. Spencer and Phill the manager and the other members of staff kept us informed and were tenacious in driving the sales forward, and overcoming these and other difficulties. Very good work - thank you!
From initial enquiry to successful sale…
From initial enquiry to successful sale of family home, and exciting purchase of beautiful apartment, the service, care and attention received from the whole team was as if I was a family member. I couldn’t have asked for better.
The team were excellent
The team were excellent all the way through the process. Rupert encouraged me to go for my dream property and we got it! He was supportive and communicated well and clearly and kept me updated at regular intervals. He was also good at suggesting when I should be chasing solicitors etc. Would highly recommend Curchods New Malden.
Mark and his team looked after me so…
Mark and his team looked after me so well throughout the whole process and I am very grateful. I would like to make a special mention though to Thomas, who was such an excellent support and showed nothing but kindness and patience during what was a very stressful time in my life. He helped to explain things clearly and was always at the end of the phone to help with any query no matter how big or small. My whole experience was so positive right up until the big moving day itself and I feel very lucky to have had such a smooth journey along the way. A big heartfelt thank you for all you have done to help me and I absolutely love my new home!
A big thank you to Neil and the staff…
A big thank you to Neil and the staff at the Cranleigh office for recently selling my parents’ home. Great communication throughout and sound advice given. I wouldn’t hesitate to recommend.
Excellent communication
Curchods have been great to deal with. They have been professional, friendly and have excellent communication.
Curchods New Haw were superb from start…
Curchods New Haw were superb from start to finish. The team is friendly and professional and worked hard to achieve the best price and outcome for us. When legal matters stalled they helped to move things forward. They kept us informed all the way and I wouldn’t hesitate to recommend them.
Our sale was not straightforward and…
Our sale was not straightforward and Curchods did their upmost to keep us informed on the progress of our sale.
They always returned phone calls and followed up on any questions we had.
I would not hesitate to use them again or recommend them.
I was trying to release equity from my…
I was trying to release equity from my house. I started the process in late October 2025 with Simon Labrow. We met and went through all the relevant checks. He told me it would take about 2 months I was told second week in January 2026. In February I got in touch with him to be told he was working on my case and would be in touch later that week.
I texted him again the beginning of the second week in March to be told he was extremely busy and would prioritise my case that day, so I said to proceed. By the following week after I had text asking for up dates and had no reply just felt I was being ghosted I informed him I no longer need his services. Still nothing
I find this service to be unprofessional rude and disrespectful
A waste of 5 months of my time
Lynne McElhinney
I was hugely impressed by the effort…
I was hugely impressed by the effort Amy, Kate, Gemma and the rest of the team at Curchods put into selling my property. They communicated clearly brilliantly with me throughout, and made what could have been difficult and stressful process far easier. I cannot thank them enough
Very good experience with curchods new…
Very good experience with curchods new malden. Excellent communication and very helpful. Thank you Barbara, you were great!
Amy was excellent
Amy was excellent. We were unable to visit the property ourselves so she liaised with our daughters and gave us a lot of information and feedback and co ntacted the vendor to get answers to any questions we had.
A thourghly professional and friendly…
A thourghly professional and friendly service that provided excellent advice from the team in Shepperton leading to a successful sale. I would certainly recommend Curchods.
Curchods Woking were very efficient
Curchods Woking were very efficient, actively pushing the process at every stage towards completion. This was the best experience I have had of selling a house.
Professional and knowledgeable service…
Professional and knowledgeable service from Alex, Phil and team throughout our search and house purchase. We have our fabulous new home thanks to you.
Helpul and professional team.
Curchods dealt with both my property purchase and the mortgage application, and letting them deal with both parts produced a very successful result.
There were a few hurdles along the way, and we were communicating from 200 miles away, however Caitlin and Sally were most helpful and professional, and we were very pleased with the way the whole process was dealt with.
Excellent service from Curchods…
Excellent service from Curchods Walton-On-Thames. From the first viewings all the way to completion, the team kept in regular contact and made the whole process as smooth as possible. Ben's proactive attitude, professionalism and knowledge ensured that things progressed quickly and made it the most stress-free move I have gone through.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.