I just received my certificate for Level I. The content was way more in depth than I was expecting. Not only was it thorough, but clearly a lot of time and effort went into making the experience a... See more
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Looking for the best start to working in the cruise inudstry? Our goal is a simple one... to find, mentor and grow the best talent to step onboard the cruise industry, in the best way possible. To do this, we aim to support our cruise professionals who work onboard with a unique online hub in professional development, recruitment, leadership, sharing success and brand training. As experts in our sector, Cruise Retail Academy and our careers platform Academy Onboard is here to do something really new and exciting for our industry. For the first time, we will build positive direct partnerships between brands, operators and professionals. Have a look through our website to learn how we plan to do this, and how we can support you to grow. Trust us with your journey onboard. Thank you!
Contact info
PO Box 20, CB4 0FF, Cambridge, United Kingdom
- adrian@cruiseretailacademy.com
- cruiseretailacademy.com
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Amazing support from Cruise Retail Academy
The team fully supported me well from the beginning to the end and was very patient with me. I also loved the trainings which helped me improve on product knowledge and this has really helped me onboard.
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the course was very insightful and…
the course was very insightful and straight to the important points and very friendly to a beginner as myself. Got to learn a lot in a short period which is very convenient for a person juggling work life and wanting a chance for growth and better opportunities.
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Easy to read and understand
The courses are easy to understand and are laid out nicely.
All the relevant information without making it seem overwhelming.
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Amazing experience so Far
Great experience with Cruise Retail Academy so far. The online courses are informative and well structured, and the communication by email has been clear, professional, and easy to follow throughout the process. Everything is presented in a straightforward and organized way, making the overall experience very positive.
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A Valuable Learning and Development Experience with Cruise Retail Academy
I had a really positive experience completing the Cruise Retail Academy Diploma 2. The course was well structured, engaging and provided a great balance of industry knowledge and practical insights that are relevant.
I particularly valued the opportunity to broaden my understanding of cruise retail and look at different areas of the industry from a wider perspective. The course also encouraged me to reflect on my own experience, identify areas for further development and continue building my professional knowledge and confidence.
I’m very grateful for the opportunity to participate. It was a worthwhile and enjoyable learning experience, and I would definitely recommend the course to others looking to develop their knowledge and progress within the cruise retail industry.
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I am enjoying my learning while gaining…
I am enjoying my learning while gaining knowledge. Great pieces you have
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Great Platform
I completed the Introduction to Gemstones course with Cruise Retail Academy and found it very informative and well structured. The content is clear, useful, and has helped me a lot with my gemstone knowledge.
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The platform it self is user friendly…
The platform it self is user friendly and the guides or tutorials have enough information you can read or listen to get information which is very good 👍👍👍👍
A Truly Valuable Learning Experience
My experience with Cruise Retail Academy was genuinely rewarding. I didn’t just learn new concepts, I also discovered areas of my leadership that I didn’t realize needed attention. The material is well structured and clearly built from real onboard experience. It’s truly valuable to learn directly from people who have worked in the cruise industry and understand the day to day challenges we face. Overall, it’s practical, insightful, and highly relevant for anyone working in cruise retail.
Hi Adrian,
Hi Adrian,
The cruise retail academy is amazing!! I joined a month ago and Omg .. the learning modules are so informative. So far I have successfully finished 12 modules including podcasts. This is the best online academic program I have ever joined and it’s so easy to navigate. Thanks a lot Adrian and team..
Very informative for someone eager to…
Very informative for someone eager to join the cruise line, Detailed to the core on what to expect and prepare you..Can’t wait 🤗
Courses are well drafted for seamless…
Courses are well drafted for seamless study experience
Best course to complete
The fact that you’re able to do the courses on your own pace is a huge plus! And it’s so informative. I feel more confident now that I have more knowledge about watches especially the Swiss movements, and it’s not complicated at all you just need to read through all the information
The training was clear
The training was clear, practical and easy to understand. I learned a lot about cruise retail and what to expect onboard. It also gave me more confidence and prepared me better for my future career.
Cruise Retail Academy is doing a great job by providing quality training, useful information and good support. The courses are well structured and help people understand the cruise retail industry better.
I’m excited with everything I’m…
I’m excited with everything I’m learning regarding customer service, retails , shops and ships it’s definitely worth my time
Rob and Adrian were so helpful
Rob and Adrian were so helpful, they made the onboarding process quite easy for me,cause they were there every step of the way
The experience at Cruise Retail Academy…
The experience at Cruise Retail Academy has been highly valuable, enhancing my knowledge of cruise retail, customer service, sales techniques, product presentation, teamwork, and professional onboard standards
The academy shares a lot of helpful…
The academy shares a lot of helpful details for free. The team checks applicants in a very professional way and they offer various courses, which I found extremely helpful, although signing up is a bit confusing at first. My interview with Rob during the screening interview was very easy and comfortable.
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Luxury Retail
The feedback and detail follow up of information were good.
Reply from Cruise Retail Academy
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