Realm Reviews 

113
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, noting that the fabrics feel amazingly soft and items match the online promotional photos perfectly. Shoppers also deeply appreciate the helpful customer service team, which is always welcoming and quick to assist with any questions or issues. Some reviewers were not happy with the high price points, feeling that certain products were quite expensive relative to the actual quality received. A few consumers also noted that shipping and delivery times occasionally took noticeably longer than anticipated to arrive at their destinations.

What people talk about most

Product

Reviewers mention positive feedback about product quality and appearance. Consumers appreciate the... See more

Quality

Clients share positive opinions on quality, consistently highlighting the comfortable fabrics and fantastic... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers report very fast... See more

Staff

Customers had overwhelmingly positive experiences with staff, describing them as helpful, polite, and... See more

Price

Reviewers highlight ambiguous aspects of price, as opinions on value vary widely. While some consumers feel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m really impressed with Clothing Realm!🔥The quality of the clothes is amazing — the material feels premium, and the anime designs look super clean and detailed. The fit is exactly how I like it a... See more

Rated 5 out of 5 stars

first I was afraid that this was a scam because it took quite long to arrive. And next I got a message that said that the package was unable to be sent. At first I was afraid, but when I texted they s... See more

Rated 5 out of 5 stars

Honestly, Clothing Realm surprised me in the best way. I’ve bought from a lot of online brands, but the experience here just feels different. The support team actually replies fast, talks to you like... See more


Company details

  1. #5 of 5 best companies in Anime club

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

113 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(113)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not as pictured

Got a JJK hoodie. Shipping was fast to Canada. The quality was not what I expected, appreciate that it’s 100% cotton but it is thin and material is scratchy. The colour isn’t even close to being as vibrant or bright as pictured. Even the “black” hoodie wasn’t black, it was a faded vintage wash type. Looks like they only accept refunds from the EU or nothing at all since it was part of a drop. Their products should say final sale so it’s more obvious. I didn’t bother reaching out based on that and reviews. I don’t recommend.

31 August 2026
Unprompted review
Realm logo

Reply from Realm

Hi,

We’re sorry to hear the hoodie didn’t meet your expectations, especially regarding the fabric feel and colour compared with the product images.

Some of our pieces use washed/vintage finishes, which can create a softer, faded appearance rather than a deep solid black. That said, if what you received looks significantly different from what was shown on the product page, we absolutely want to review it.

We also noticed you mentioned that you didn’t contact our support team before leaving the review. Please reach out to us with your order number and a few photos of the hoodie you received. Our team can inspect the issue and see what solution we can offer.

Regarding limited drops, certain pieces can be marked as final sale due to their limited production and availability. We agree that these conditions should always be as clear as possible before purchase, and we’re continuing to improve how this information is displayed.

We’d genuinely appreciate the opportunity to look into your order directly rather than leave you disappointed with your experience.

— Realm Support

Rated 1 out of 5 stars

Inaccurate sizing

I ordered an edgerunner shirt from Realm a while ago, because I really liked the design and ive loved the show since it came out. I was skeptical of the website, so i read their exchange/return policy, and then went through the size guide they have on the product listing.

I recieved the shirt, and the size guide it gave was completely off. The medium was supposed to be approximately 22.7 inches in width, but it was actually 25.5, which is closer to their supposed 2xl. It may not seem like a lot, but it makes me look like a box. The shirt itself looks nice and I like the design, but I can't wear the thing without it being overtly loose.

I emailed their support for a potential exchange, twice, and got zero reply. I would have accepted a refusal, but there wasn't even a reply, in the 2 to 3 weeks i waited. So yeah, order at your own risk, you'll get a product, don't expect it to fit as you want. Don't expect support to reply to your email :(

8 August 2026
Unprompted review
Realm logo

Reply from Realm

Hi,

We’re really sorry about this experience. We’ve checked our support inbox and unfortunately we haven’t been able to locate the two emails you mentioned. It’s possible they were filtered into spam or didn’t reach our support inbox correctly, but either way, you absolutely should have received a response from us.

Regarding the sizing, we’d also like to look into the measurements you received because a Medium measuring significantly larger than the measurements shown on our size guide is something we want to investigate with our production team.

Please contact us again at our support email with your order number and the email used for the order, and mention this Trustpilot review so we can identify your case immediately. We’ll check the garment measurements and see what we can do regarding an exchange or another solution.

We appreciate you pointing this out, especially since you mentioned that you liked the shirt and design. We’d much rather have the opportunity to fix the issue than leave you feeling like our support ignored you.

— Realm Support

Rated 5 out of 5 stars

Thanks for the hoodie realm.

Didn’t have any problems with shipping it came within the expected timeframe the staff were helpful and I loved my hoodie, it is very comfortable it is warm but not too warm where it’s impossible to wear in the summertime.

20 July 2026
Unprompted review
Rated 3 out of 5 stars

Sandevistan hoodie

I got the sandevistan hoodie. 86€ for a decent hoodie. The hoodie overall is not bad quality, I don't like too much the wrist part because it's a little tight and the print isn't that bad. I kinda think that it's a bit overpriced also for the fact that it took 2 weeks/20 days to arrive from china probably and not from the uk. To conclude the staff is polite and willing to help you with any problem you find.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Reliable brand with quality!

I've bought 3 pieces yet (4th one on its way rn xD), and i've had them without any real complications! the qualities of my two hoodies are PERFECT, my Edgerunners deskmat is also in perfect quality! the print is beautiful, and the embroidery even more!! (i love my Samurai/Johnny hoodie xD)

i overall recommend buying!

6 August 2026
Unprompted review
Rated 1 out of 5 stars

Terrible!!!

Terrible!!!! Ordered my son a hoodie it’s too small! Can’t find out how to return it! I’ve sent an email daily and trying to phone them and the line goes dead! Out of pocket and stuck with a hoodie too small!!!

24 August 2026
Unprompted review
Rated 1 out of 5 stars

No support and scamming customers

Support is pretty much non-existent and the one time they did answer, they claimed that refunds or replacements wouldn't be an option, despite eu-law and even uk-law clearly stating the opposite. Never got a response from them since. This process seems pretty much like scam and given their pricey items, I'd recommend to avoid them

30 June 2026
Unprompted review
Realm logo

Reply from Realm

Hi, we’re sorry to hear about your experience, and we completely understand why the lack of follow-up has left you frustrated.

We do want to clarify one important point: Realm is not a scam, and we do not refuse refunds or replacements where customers are legally entitled to them. Eligibility can depend on the circumstances of the order, product, delivery, and the applicable consumer rules, but our support team should have explained this clearly rather than leaving you without a response.

If your case has gone unanswered, that is something we want to investigate. Please contact us again with your order number and mention this review so we can locate the previous conversation, review exactly what happened, and provide you with a proper resolution.

We take feedback like this seriously and would much rather resolve the issue than leave you feeling ignored.

— Realm Support

Rated 5 out of 5 stars

Best clothing

Shipping was quite fast for coming from china, quality is excellent and it feels great on my body, truly recommend buying from there

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Realm is AWESOME

The Malenia Hoodie I purchased just arrived and it looks absolutely fabulous! The cotton is so soft and the design is amazing!!! Highly recommend!

4 August 2026
Unprompted review
Rated 1 out of 5 stars

Waste of money

Horrible materials used, the sizing is all massive and when i asked to return and refund clothes i was refused. Do not buy anything from these scammers.

17 July 2026
Unprompted review
Realm logo

Reply from Realm

We’re sorry to hear that you’re unhappy with your order. As clearly stated in our return policy, our garments are made to order and are therefore final sale, which is why we were unable to accept a return based on sizing.

However, if you believe there is an issue with the quality or material of any item received, please contact our support team with your order number and clear photos. We will review the matter carefully and assist where appropriate.

Rated 5 out of 5 stars

Amazing Quality and Excellent Customer Support!

I had a small issue with my order tracking showing as "cancelled" because my emails accidentally went to their spam folder. However, their Discord support team (huge thanks to Sukuna!) was incredibly helpful, responsive, and sorted everything out very quickly. I just received my hoodie and I absolutely love it—the quality is fantastic! Highly recommend this brand for their solid customer service and amazing clothes!

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Perfection

The delivery time was as expected!
The condition of the clothing was perfect and the quality was just as described being very smooth and having that cotton-like feel.
Everything about this hoodie is perfect and I’ll be looking forward to see what Realm have to offer in the future

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

Quality is actually amazing, size is perfect i got a medium overdrive hoodie and its actually so good. Despite all my friends telling me its a scam i still put in trust and im glad i did. 100% recommend

23 July 2026
Unprompted review
Rated 5 out of 5 stars

I saw ads on instagram and TikTok and…

I saw ads on instagram and TikTok and got curious because the designs looked very clean, so I ordered multiple shirts and was super impressed! Not only that but I was impressed with the customer support as well, as reaching out to someone on the team felt personal and fast as opposed to other brands!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

I’ve ordered from Realm 4 times now and…

I’ve ordered from Realm 4 times now and been pleased with every single purchase. The fabrics are high quality and the construction is always on point! Staff / support staff are super kind and helpful. :) I’m always looking forward to their next drop to see their latest amazing designs!

21 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look