Initially there was a massive delay in watches being despatched and no one was answering my emails. Left a negative review and then Clarine got in touch , have apologised for delay, given me a 50% off... See more
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Company details
Written by the company
For the one who has always trusted her own eye. Who knows what she likes, how she wants to feel, and exactly what kind of impression she wants to leave.
Contact info
312 W 2nd St #2907, 82601, Casper, United States
- info@clarineco.com
- clarineco.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 1 week
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The watch looks really good and the…
The watch looks really good and the quality is exceptional for the the price that I paid.
Received my watch
Received my watch, one of my choices was the gold watch with the white mother of pearl face and beads. Gifts for my daughters they will absolutely love themlove.
I have received the watches ,I loved…
I have received the watches ,I loved it they are worth buying
The quality of the watch is so good
The quality of the watch is so good it looks so classic and luxurious
Warranty non existent
The watches themselves are lovely...until something goes wrong. I had my watch for approximately 8 months when it stopped working. I contacted Clarine, someone eventually got back to me asking for a video of the watch not working. I sent that back the same day and now 2 weeks later I can not get anyone to respond to find out how this will be resolved. So much for a 2 year warranty!!
We received the watches well in time…
We received the watches well in time and the quality of watches is more than the price range. I had to order again
I did place an order almost one month…
I did place an order almost one month ago. I am hoping it will be arrived. However, I value good customer service. I am willing to share my honest feedback on Trustpilot once I receive the complete order and tracking details for the remaining watches.
I like their service which is very fast…
I like their service which is very fast and I will recommend my friends to have the same watches for their near and dear ones. Thank you
SCAM SITE DONT FALL FOR IT
Would mark it 0 if possible. This is a scam site, and the positi e reviews are fake. I feel so stupid for falling for this scam company who take your money say a month later that the item is lost in post and you can only get a gift receipt and not a refund. The item I wanted was sold out so I wanted full refund as there was nothing else I wanted to purchase. I asked for this and they have ignored me ever since, not even sent the giftcard.
I recently bought three watches
I recently bought three watches, loved them but then the winder fell off the one I have been wearing. I have emailed them twice (28.8.26 and 1.9.26) but have had no reply. Disappointed as I really thought they were a genuine, caring company.
Love these watches
Love these watches. Beautiful classics that I get so many compliments on. Quick response from customer services team!
Very happy customer
Very happy customer. I had a problem, contacted them, got a quick response and they fixed it. Definitely recommend!
Have purchased these gorgeous watches…
Have purchased these gorgeous watches and very pleased with them, also Clarine are a great company with excellent communication too. Thank you will definitely buy from them again
Lovely watch received quickly
Lovely watch received quickly, excellent customer service..would highly recommend.
The watch was beautiful
The watch was beautiful. Customer service was great!
M. Yang
Elevated look with stunning colours
The watch came in 3 weeks with clear delivery updates.
Love the watches
Love the watches, I highly recommend! It’s so elegant and works this is the second d time I order from them and it’s always as good as it looks in the adds
The watches are beautiful and great quality
The watches are beautiful and great quality! Delivery was quick and Clarine has a great customer service policy. I’m very pleased. when there was an incident, they corrected it right away. I’m very pleased and will definitely purchase again. The watches are stunning!
Excellent customer service
First time ordering from Clarine. I reached out to customer service regarding my order. They got back to me right away and was able to help me with my order. The level of professionalism was great. I really appreciate them taking the extra time and going above and beyond to assist me. I definitely will place another order with them and would recommend this company to my friends and family.
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