Chronofactum Reviews 

87
TrustScore 5 out of 5

4.9

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Company details

  1. Watch shop
  2. Watch Manufacturer

Written by the company

Chronofactum.de ist Ihr Shop für Microbrands und unabhängige Uhrenmarken. Wir sind autorisierter Händler aller unserer Marken. Bitte beachten Sie insbesondere unsere über tausend 5***** Bewertungen auf Chrono24. Bewertungen auf Chrono24 können ausschließlich nach dem Kauf einer Uhr abgegeben werden. Besuchen Sie unseren Shop auf Chronofactum.de und stöbern Sie in unserer feinen Auswahl an Marken wie Formex, Squale, Vulcain, Hanhart, Nivada Grenchen, Damasko, Circula, Marathon, SpaceOne, Minase, Direnzo, Dubois et Fils, Echo/Neutra, Venezianico, Aevig, Bonetto Cinturini, Jean Marcel, HTD, Isotope, ID Geneve, Milus, Second Hour, ZRC und weitere. Wir freuen uns auf Sie!


Contact info

4.9

Excellent

TrustScore 5 out of 5

87 reviews

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4.9

All reviews

(87)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service

I have ordered from the UK and from the get go Tom has been absolutely amazing, I cannot fault the service in the slightest. When the watch was shipped it came the day later. I am over the moon with the watch, absolutely amazing.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Don’t be afraid to order if you live outside Germany

I’m from Denmark and ordered my watch on Chronofactum’s website. I can highly recommend purchasing from them - also if your German is poor (or even without speaking German). If you have any questions, Tom (fluently in English)will help you. Very service minded and professional. If something should go wrong they will fix it right away. I had a problem with my watch and they promptly made it easy for me to ship it back and sent a new watch with express delivery so I could bring it with me on vacation. Very satisfied and will order again another time.

16 December 2025
Rated 5 out of 5 stars

Perfect! (from Italy)

I bought the wristwatch from Italy,
Packaging was fantastic, all details have been cared with precision.

the wristwatch is fantastic, matched with the online description, warranty card correctly filled.

this seller deserves 5 stars!! thanks

9 November 2025
Rated 5 out of 5 stars

second hour watches

Well-packaged and fast shipping.
I was satisfied with the purchases and the prices.
The only flaw is that the language setting on the website and on Trustpilot is German by default.
For an international trading site, the use of English is, unfortunately, mandatory.
This, however, doesn't take away any stars.

15 October 2025
Rated 5 out of 5 stars

We had a problem with Watch…

We had a problem with Watch availability, but thanks to a direct and immediate B to C communication, they Let me know what was going on. Then they Speed up the supply of the Watch and also rewarded me with an additional leather strap.

1 October 2025
Rated 5 out of 5 stars

Very good experience

Very good experience. Received what I ordered in good time even outside Germany and got some personal advice on my order which was much appreciated.

10 September 2025
Rated 5 out of 5 stars

Same as other person!,ask for Tom

Highly recommend this store,Tom was great and looked after me like I was in his store face to face with a million euro to spend,attention to detail was top class.. do not have any concerns buying from this store.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Ask for Tom

The team is very responsive and understands the consumer need. Practically everything went well and this is the second order done overseas.

3 May 2025
Rated 5 out of 5 stars

Perfect

Superb experience with Chronofactum. It was my first purchase from them. Courtesy and professionalism are the best words. Very happy and thankful.

3 May 2025
Rated 5 out of 5 stars

Very serious and reliable watch dealer

Very serious and reliable watch dealer. I've purchased many watches from Chronofactum and every experience was impresive, from order to delivery. On top of that, you always have a great communication and fast delivery. I would recommend Chronofactum as watch dealer without a doubt.

3 May 2025
Rated 5 out of 5 stars

Excellent service

I am extremely happy with the purchase I made recently at Chronofactum! Beside the watch itself, which is beautiful (Direnzo Universo), the service from Tom was excellent. Very fast shipping and good communication all through the purchase progress.
I wouldn’t hesitate to buy another watch from you guys.
Thanks!

8 March 2025
Unprompted review
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