I love the fact that you can design your own layout with hundreds of photos included. The finished product is excellent quality and the recipients loved them. The software is quite glitchy, with the a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #25 of 40 best companies in Photo printing service
About CEWE Limited
Written by the company
As Europe's leading photo printing company, we're passionate about turning your most precious photographs into beautiful, high-quality printed pieces.
Our UK lab utilises the most advanced techniques, combining years of in-house experience with photographer-approved print processes and materials to create the premium CEWE PHOTOBOOK, Wall Art, Calendars and more.
Home to the award-winning CEWE PHOTOBOOK, which transforms your images into a stunning storybook of memories.
Contact info
Unit 4 Titan Business Centre, CV34 6RR, Warwick, United Kingdom
- 01926 463107
- info@cewe.co.uk
- cewe.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good stuff !!!
I have used CEWE before and as always the product and service is excellent
Nice pictures quickly returned by post
Brilliant customer service
I have used Cewe for photo gifts for a long time, as I like the quality of their products.
Recently, however, for the first time, I felt a little disappointed with the outcome of a photo project.
I contacted customer service by phone. The phone was answered promptly, no long waiting times, the advisor was friendly, helpful and efficient and gave clear instructions how to resolve the issue.
Emails that followed were also dealt with promptly, and I was very happy with the solution offered.
Brilliant customer service like this is such a rare thing these days, where so many companies seem to do their utmost to make contacting them near impossible and force their customers to navigate chat bots and FAQ pages.
I applaud you, Cewe, for the exemplary customer service experience!
Great service
A quick completion of my order and excellent service when there was a delivery problem
good quality prints but expensive
I would have been as well printing them at home on good quality photo paper
Good reproduction
very good❤️❤️
It's an easy website to work with
It's an easy website to work with
Hood prices and beautiful results 🤩🤩
The finished quality is very good
Used the CEWE software to produce a photobook. Software is ok, it needs a few tweeks but after a short while it is easy to use. The finished quality is very good, we are very pleased with the result.
It was easy to create my photo book…
It was easy to create my photo book online. The delivery was faster than anticipated and the book looked exactly like I designed it. Its of good quality and I am very happy with the product and the service
I am extremely impressed with the way…
I am extremely impressed with the way that your customer service handled my orders . They were not smooth running ! But the professional way in which things were handled and eventually sorted restored my faith in on line companies . Thank you all the customer service staff
The canvas I ordered was perfect and…
The canvas I ordered was perfect and delivered when promised.
Simple and easy process to follow
Simple and easy process to follow, kept informed throughout from start to finish including delivery notification a great service online 😁
Excellent quality of the prints…
Excellent quality of the prints submitted. Processing images easy to follow with no issues navigating the process. "(See below).
Prints received on time and securely packaged against any mishandling during delivery, which was on time.
* Processing a larger panoramic print was problematic due to dimensions not available for the print size required. Otherwise, recommended.
Very easy to navigate platform
Very easy to navigate platform. Product arrived ahead of time. Quality considerably exceeded expectations.
No Quality Control or Proof Reading
High price compared with similar sites. No quality control or proof reading at manufacture stage, customer service devoid of any responsibility. Will not use again.
Easy Tutorial?
I enjoyed the experience of using the app. To create my photo book and was pleased with the end result. However, the options within the app. take some learning and I think that that a simple tutorial would help. Perhaps it already exists and I overlooked it! In particular advice on insertion of text would have helped me. But, after hours of screen time, I gave in and submitted an untitled album for printing.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.