Caseys Furniture Reviews 

1,619
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 464 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and sales teams for providing helpful guidance, excellent advice, and making the entire product selection process completely stress free. Consumers also deeply appreciate the professional delivery teams who handle furniture carefully, arrive strictly on schedule, and assemble all purchased items efficiently in their homes. Some people were dissatisfied with occasional delivery delays, challenging access situations, and unexpected logistical hurdles during the fulfillment process. A few reviewers also experienced frustrating problems such as damaged furniture surfaces, missing assembly parts, or items arriving with unexpected structural faults.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, knowledgeable, and friendly throughout the entire... See more

Product

Users describe positive interactions with product, expressing overall satisfaction with their purchases.... See more

Delivery service

People report positive experiences with delivery service, highlighting that furniture and items arrive on... See more

Service

Clients share satisfaction regarding the service, highlighting helpful and friendly staff from the showroom... See more

Quality

Customers had positive experiences with quality, expressing delight with their new purchases and furniture.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vitali and Andre were absolutely fantastic. They delivered and assembled my bed and divan quickly and efficiently, and everything was set up perfectly. They were both incredibly friendly, professional... See more

Company replied

Rated 5 out of 5 stars

Sales team could not be more welcoming and knowledgeable. Delivery team contacted me the day before to arrange a delivery time, phoned 30 mins ahead on the day and offered to carry my mattress up to m... See more

Company replied

Rated 5 out of 5 stars

The help I received from Samin in Caseys in Arnotts went so far above the expected thst it was truly exceptional. The advice he gave when I was trying to decide on a sofa and armchair was very knowle... See more

Company replied

Rated 5 out of 5 stars

Sure what would you expect from a Cork company like Caseys? Nothing but the best! Finding the Chesterfield for sale was my first win. The timely manner in which it was delivered, and the utter profess... See more

Company replied



Company details

  1. Home Furniture Shop
  2. Bedding Shop
  3. Bedroom furniture shop
  4. Children's Furniture Shop
  5. Outdoor furniture shop
  6. Sofa store

Written by the company

Caseys Furniture has been retailing in Ireland for over 100 years, and is recognised as the furniture retailer of choice providing superior service and comfortable living experience to all its customers. From small beginnings John Casey established Caseys Furniture in 1921, supplying furniture to the local residents in the aftermath of the burning of Cork, which decimated a large part f the city the previous year.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,619)

449 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and value . Mattress

I bought a new mattress from Caseys in the Arnotts shop on Henry St Dublin.
Staff were very helpful and I was able to try out / lie on all the mattresses. There was a sale on .
Mattress arrived a few weeks ahead of schedule. I had ordered a special size .
I also got a call from Caseys asking me if I had tried out the mattress in store as it is an extremely firm mattress and they wanted to be sure I knew that . I had tried it out . I was impressed that they checked and were alerting me

23 July 2026
Rated 5 out of 5 stars

Very informative

Very informative, efficient and professional staff- particularly Jade who was extremely helpful and facilitated a stress- free experience when purchasing items.

25 July 2026
Rated 5 out of 5 stars

Cork is very lucky to have this shop

Nearly every piece of furniture in my house is from Casey's ... really high quality stuff and excellent customer service. The showroom itself is a delight. This particular purchase was a new bed, and I was very ably assisted in choosing a new mattress by an incredibly knowledgeable sales person.

17 July 2026

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