It would be great if you can leave…
It would be great if you can leave option for customers to contact your delivery office if we can’t be home etc
9 July 2026
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Company details
- Flooring Shop
- Building Materials Supplier
- Carpet wholesaler
- Hardware Accessories Store
- Wood and laminate flooring supplier
Written by the company
At Casa Flooring, we specialize in supplying high-quality flooring solutions for both residential and commercial spaces. Our range includes luxury vinyl tiles (LVT), wood flooring, laminate, and other durable options designed to combine style with long-lasting performance. We work with trusted brands such as Polyflor to ensure our customers receive reliable, well-crafted products that meet modern design and durability standards. Our goal is to make the flooring selection process simple and transparent by providing clear product information, competitive pricing, and dependable delivery services. We are committed to delivering excellent customer service and helping our customers find flooring solutions that suit their space, budget, and design preferences.
Contact info
United Kingdom
- sales@casaflooring.co.uk
- casaflooring.co.uk
3.8
Great
6 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Delivery was terrible he began arguing…
Delivery was terrible he began arguing he wasn't bringing it inside the house and it was curbside drop off unbelievable.
Then the carpet looked grey not Aqua and the felt was threadbare.
The company take days to reply did not ask me what I wanted to do did not apologise and assumed I wanted a replacement without asking.
Shocking company
16 June 2026
Reply from Casaflooring
Hi Julie,
We're sorry to hear that you were disappointed with your experience.
As soon as you contacted us about your concerns, we raised the issue immediately and arranged a replacement carpet as a gesture of goodwill to resolve the matter as quickly as possible. Unfortunately, you declined this resolution.
You requested for a refund while keeping the carpet, we are unable to offer a refund without the goods being returned, in line with our returns policy.
We always aim to resolve issues fairly and promptly, and we remain willing to assist if you wish to proceed with the replacement.
Kind regards,
John | Casa Flooring
Casaflooring were AMAZING!
Casaflooring were AMAZING!
I ordered twice over two days. Both times I got my items next day. I made a miscalculation, hence the need for 2 orders, but they saved me by having next day delivery!! Great customer servie. Extremely fast shipping. Great quality product.
I will definitely keep them in mind for future projects and will recommend to friends and family.
2 June 2026
Reply from Casaflooring
Thank you Zak
Great laminate at great prices, experience and customer service…
Great experience and customer service with quick replies and helpful with deciding on quantities based on my house plan! Great quality and colours and feel to the Laminate I ordered Berlin Oak 901
10 May 2026
Reply from Casaflooring
Hi Ostap, thank you so much for the kind review! - Corey
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