Worked super smooth, from providing car details on line to actual handover of the car to the buyer. The amount was paid immediately. Totally worth it.
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See what reviewers are saying
The Carwow concept captivated me, in a very short time I received several offers... Now I have bought my dream car Kia Ceed SW Phev, I was very satisfied. In particular, I would like to mention Mr. Be... See more
The website has clean and easy interface. The car selection and features are also as expected, you get a good idea of what dealer are willing to offer before you even call or meet, you may bet a bette... See more
Company replied
Just ordered my first car in Germany through carwow, it was a very smooth experience. The carwow dealer I worked with was super helpful to guided me through the whole process, I had so many queries as... See more
Company details
About Carwow DE
Written by the company
Carwow ist das Autoportal für den Kauf eines Neuwagens oder den Verkauf eines Gebrauchten.
Bei uns können Sie Ihr Wunschauto konfigurieren und im Anschluss die besten Angebote von deutschen Vertragshändlern bekommen. Die Angebote lassen sich auf einen Blick vergleichen. Detaillierte Preisübersichten schaffen dafür die nötige Transparenz. Ein direkter Kontakt zu den Carwow-Partnern ist jederzeit möglich. So können Fragen im Kaufprozess unkompliziert und schnell geklärt werden.
Für den Autoverkauf erstellen Sie in wenigen Schritten ein Inserat. Anschließend bieten Händler auf Ihr Auto.
Auch eine Inzahlungnahme wird von vielen Autohäusern angeboten.
Orientierung im Entscheidungsprozess bieten u.a. Autohausbewertungen, Empfehlungen, Ratgeber, Videos und Übersichten. Auch das Carwow-Team steht gern telefonisch oder per E-Mail zur Verfügung.
Jedes konstruktive Feedback ist wertvoll und wird ernst genommen. Wir freuen uns daher über alle, die sich Zeit nehmen, einen Bewertungstext zu schreiben.
Fragen? Wir helfen gern weiter.
Rufen Sie uns an unter +49 89 143 79 43 00. Wir sind montags bis freitags zwischen 9:00 und 18:00 und samstags zwischen 10:00 und 16:00 Uhr für Sie da.
Auto-Tests
Probieren Sie es aus
Contact info
Ganghoferstraße 70C, 80339, München, Germany
- +49 89 143 79 43 00
- hallo@carwow.de
- carwow.de
4.6
Excellent
24k reviews
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Worked super smooth
Worked super smooth, from providing car details on line to actual handover of the car to the buyer. The amount was paid immediately. Totally worth it.
20 April 2026
Reply from Carwow DE
Hi there,
Thank you very much for your great feedback!
We’re delighted to hear that everything went smoothly from start to finish and that you were satisfied with the process and payment.
Greets
Michael Wiederkehr
- Carwow Customer Service -
Reply from Carwow DE
Hi there,
Thank you for your feedback – we’re glad you had a positive overall experience!
Greets
Michael Wiederkehr
- Carwow Customer Service -
Excellent service in the selling of my car. Kept in touch before and after the auction, and as soon as it had ended, they came up with an acceptable offer. Everything went without a hitch.
Excellent service in the selling of my car. Kept in touch
6 February 2026
Unprompted review
Reply from Carwow DE
Hi there,
Thank you very much for your feedback – we’re delighted to hear that you were satisfied with the service and that everything went smoothly from start to finish!
Greets
Michael Wiederkehr
- Carwow Customer Service -
Really easy to use The car…
Really easy to use The car configuration was updated and really easy to make your selection.
25 February 2026
Unprompted review
Reply from Carwow DE
Hi there,
Thank you for your feedback – we’re glad to hear that you found the platform easy to use and that configuring your car and making your selection was straightforward!
Greets
Michael Wiederkehr
- Carwow Customer Service -
Absolutely perfect in coordination and…
Absolutely perfect in coordination and step by step process. Excellent and that is something for car business practice. Recommended for sure!!
23 February 2026
Reply from Carwow DE
Hi there,
Thank you very much for your feedback – we’re delighted to hear that you found the coordination and step-by-step process excellent. We truly appreciate your recommendation!
Greets
Michael Wiederkehr
- Carwow Customer Service -
Reply from Carwow DE
Hi there,
Thank you for your positive feedback! We're glad to hear that you found the car prices appealing. If you have any further questions or need assistance, feel free to reach out anytime.
Greets
Michael Wiederkehr
- Carwow Customer Service -
Fair and Transparent
15 December 2025
Reply from Carwow DE
Sehr geehrte:r Kund:in,
vielen Dank für Ihre Rückmeldung! Es freut uns sehr zu hören, dass Sie unseren Service als fair und transparent erlebt haben.
Liebe Grüße
Michael Wiederkehr
-Carwow Customer Service
Reply from Carwow DE
Dear Customer,
Thank you for your feedback! We are delighted to hear that you experienced extremely great support from our team.
Your feedback confirms that our service is designed to provide efficient, reliable, and customer-friendly assistance throughout the car buying or selling process.
Best regards
Michael Wiederkehr
-Carwow Customer Service
I’m not getting a proper response from…
I’m not getting a proper response from the teams
2 December 2025
Reply from Carwow DE
Dear Customer,
Thank you for taking the time to share your feedback. We are very sorry to hear that you feel you have not received a proper response from our teams. We take such concerns seriously and want to ensure that your issue is fully understood and resolved.
To better assist you, we have contacted you via email requesting more detailed information about your experience. We would greatly appreciate it if you could respond to that email so we can fully understand the situation and provide the appropriate support. Your input is essential for us to address your concerns effectively and improve our service.
We look forward to your reply and the opportunity to assist you further.
Kind regards,
Michael Wiederkehr
-Carwow Customer Service
Everything went great
Everything went great. Very nice discount and managed to communicate with car dealer.
20 October 2025
Reply from Carwow DE
Dear Customer,
Thank you for your positive feedback! We’re very glad to hear that everything went smoothly and that you were able to get a great discount and communicate well with the car dealer.
Best regards,
Michael Wiederkehr
-Carwow Customer Service
Fair market value for the car
Fair market value for the car. above other quotes. more inline with a realistic selling price.
good communication through the process.
1 October 2025
Reply from Carwow DE
Dear Customer,
Thank you very much for your feedback! We are delighted to hear that you received a fair market value for your car and that communication throughout the process was smooth and pleasant. We place great importance on ensuring our customers receive realistic offers and feel well supported at every step.
Best regards,
Michael Wiederkehr
Carwow Customer Service
Reply from Carwow DE
Dear Customer,
Thank you very much for your feedback!
We are delighted that we could provide you with the best leasing rates and that you are satisfied with our service.
Best regards,
Michael Wiederkehr
Carwow Customer Service
The transaction was very smooth and the…
The transaction was very smooth and the entire process was straightforward and simple.
27 July 2025
Reply from Carwow DE
Dear Customer,
Thank you very much for your kind feedback!
We’re delighted to hear that the transaction went smoothly and that you found the entire process straightforward and simple — that’s exactly what we aim for. Should you need any further assistance in the future, feel free to reach out to us anytime.
Best regards,
Michael Wiederkehr
– Carwow Customer Service
Reply from Carwow DE
Dear Customer,
Thank you very much for your review! We’re very pleased to hear that you were satisfied with our service. Your feedback is very important to us.
Liebe Grüße
Michael Wiederkehr
- Carwow Customer Service
Not impressed
What a waste of 2 days, I sent 40+ pictures they still were not satisfied.All they were bothered about was giving me the runaround.They gave me a quote an hour later, it dropped by well over £1400.a smart talker tried to telll me how car sales,work more like a scammer, “Don’t worry we still want to sell your car BUT WE NEED BETTER PICTURES.I tried calling them and was left hanging on the phone,”then an answer we will call you back, they never did, very very poor show from Carlow, please do not send a reply saying we are sorry for my experience it won’t wash.I am still waiting for you call me, I’ve been waiting over 35 hours now
22 February 2025
Unprompted review
Reply from Carwow DE
Dear Neil Kearney,
I’m really sorry to hear that your experience with Carwow didn’t meet your expectations. We always aim to ensure a smooth and transparent process from start to finish, and it’s disappointing to hear that we fell short in your case.
Our goal is to provide fair and competitive valuations based on the details provided, taking into account factors such as vehicle condition, market demand, and buyer interest. While valuations can fluctuate due to market conditions and buyer preferences, we understand how frustrating it must have been to see a change in the offer you initially received, but the initial offer is only an estimative based on the make and model of your vehicle and at what similar vehicles have been sold on previous auctions. Whilst the final quote is provided based on your vehicle appraisal.
When it comes to listing vehicles, we request clear and detailed images to give potential buyers the best possible view, as they only see the car in person on collection day. We sincerely apologize if this process felt like a hassle rather than a help. Your feedback is valuable, and we are always working to improve our services.
If you'd like, our customer service team would be happy to assist you in setting up your listing to ensure a smoother experience. Please feel free to reach out—we’d love the chance to help.
Best regards,
Andre at Carwow
Reply from Carwow DE
Sehr geehrte:r Kund:in,
wir möchten uns aufrichtig für Ihre Bewertung bedanken. Ihr Lob motiviert uns, noch besser zu werden.
Liebe Grüße
Telmo Henriques
- Carwow Customer Service -
Generous discounts, easy and efficient communication.
East and quick set up of a car, a few offers within a few days, very good and competetive ones, with major discouts. Later on efficient communication with selected car dealer. Easy and strightforward conclusion of the purchase.
29 January 2025
Reply from Carwow DE
Sehr geehrte:r Kund:in,
ein herzliches Dankeschön für Ihre Bewertung. Wir werden Ihr Feedback nutzen, um unseren Service weiter zu verbessern.
Liebe Grüße
Telmo Henriques
- Carwow Customer Service -
Brilliant experience overall.
Brilliant experience overall.
I had a fantastic exp with Carwow. Got a lot of offers from nearby dealerships which would not have been possible if I had been researching by myself. Good availability of dealership and offers as well.
13 December 2024
Reply from Carwow DE
Sehr geehrte:r Kund:in,
wir möchten uns herzlich für Ihre Bewertung bedanken. Ihr Feedback ist uns eine große Hilfe.
Liebe Grüße
Telmo Henriques
- Carwow Customer Service -
Really easy to use
Really easy to use
The car configuration was updated and really easy to make your selection. The offers that i got were better than the offers that i got directly from the dealers visiting their shop.
The prize that was prposed was exactly what i finally paid.
Highly recommended!!!!
9 December 2024
Reply from Carwow DE
Sehr geehrte:r Kund:in,
wir möchten Ihnen von Herzen für Ihre positive Bewertung danken. Es erfüllt uns mit Stolz, Ihre Erwartungen erfüllt zu haben.
Liebe Grüße
Telmo Henriques
- Carwow Customer Service -
Service from carwow representative was…
Service from carwow representative was very good, very responsive. We got the best offer for our dream car. We are very happy with the service and offers.
25 September 2024
Reply from Carwow DE
Dear Customer,
We are very pleased that you took the time to leave us a review. Thank you very much for that!
Kind regards,
Telmo Henriques
- Carwow Customer Service -
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