I was well looked after by sales assistant Amy and handover assistant Joey. The both made the whole process incredibly smooth and easy. Amy took me on a test drive of the car and was helpful i... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We'd seen the car we were interested in online, went for a look at it and a test drive. No pressured sales people, just a friendly atmosphere. Good test drive, Jimmy was able to answer any questions w... See more
Company replied
I saw a car on line so called by phone. Politely told, after he made an enquiry, that the vehicle was available. I visited the showroom again met by attentive helpful staff, who brought the car to... See more
Company replied
The sales advisor, Josh, was great, courteous, and quickly understood what we were looking for. He showed us the relevant cars and helped us with the selection. The handover specialist, Amy, showed... See more
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Company details
- #33 of 91 best companies in Car dealer
- #16 of 55 best companies in Used car dealer
Written by the company
At Carlingo, we want to help you buy a car, not sell you one. Which is why we don’t do sales pitches or deals. Just high-quality cars at fair and affordable prices. Because when we say our cars speak for themselves, we mean it. Here at Carlingo, we’d rather chat through what you’re looking for face-to-face and then recommend some choices from our great range. Then let our cars do the rest. Nothing is too much trouble. Just ask! We don’t sell you a car then turn our back. We’re always available if you’ve got any questions or would like some expert car advice. Just call us or pop into our Harrogate car showroom for a chat.
Contact info
Freemans Way, HG3 1DH, Harrogate, United Kingdom
- 01423 803960
- hello@carlingo.co.uk
- carlingo.co.uk
4.8
Excellent
1k reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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A pleasure to buy from
Polite, no pressure sale. Price was right will definately use again.
29 August 2026
Friendly helpful staff who are well…
Friendly helpful staff who are well organized
Excellent range of extremely well prepared vehicles would highly recommend
29 August 2026
Carlingo is convenient …
Carlingo is only few minutes away from me and buying a car from them was easy honest and good value for money.
29 August 2026
Unprompted review
Reply from Carlingo
Hi Linda,
Thank you for your kind review.
We’re pleased to hear that you found buying from Carlingo easy, honest and good value for money.
It’s great to have you so close by, and we really appreciate your support.
Best wishes,
Carlingo.
Reply from Carlingo
Hi Carol,
Thank you for your kind feedback.
We’re pleased to hear you found our salesman helpful and that you felt comfortable throughout the experience.
We really appreciate your recommendation.
Best wishes,
Carlingo.
Great service at Carlingo
Saw a vehicle online that fitted our requirements and emailed Carlingo for a test drive. Received a reply back first thing for test drive at our preferred time. The sales rep Adam was friendly and helpful without being at all pushy and answered all our questions. We got a good deal on a part ex and bought the car we wanted at a good price with a warranty and ceramic coating included. Collected the car a few days later, everything went smoothly and our handover agent was friendly and helpful giving a comprehensive guide to the cars technology. The car is everything we wanted and the buying experience was pleasant and easy. Thoroughly recommend Carlingo
29 August 2026
Unprompted review
Reply from Carlingo
Hi D Stephenson,
Thank you for taking the time to share such detailed feedback.
We’re delighted to hear that Adam made the process easy and comfortable, and that you were happy with the part exchange and overall deal. It’s also great to know the collection and handover went smoothly and that everything was explained clearly.
We really appreciate your recommendation and hope you enjoy your new car.
Best wishes,
Carlingo.
Carlingo has a great team and felt safe in their hands
Carlingo felt like a really safe place to buy a car. I was halfway through the purchasing process with Jack and turns out he’d only worked there 2 weeks which I couldn’t believe. Jack was super professional, friendly, and answered all of my questions and concerns. Despite the team being very busy, they all made time to help with a positive outlook and nothing was any trouble.
My handover was equally easy and smooth, Joey was fab, made everything very easy for me.
Seems the staff are very happy to be there and work well as a team, which is a nice feeling when making an expensive decision like buying a car. Thank you Carlingo!
31 August 2026
Unprompted review
Reply from Carlingo
Hi Olivia,
Thank you for such a thoughtful review. We’re delighted to hear that Jack made you feel comfortable and confident throughout the process, especially being so new to the team. We’ll be sure to share your kind words with Jack and Joey.
It’s fantastic to hear that the whole team made time to help despite being busy and that you felt supported throughout such an important decision.
We really appreciate your trust in Carlingo and hope you’re enjoying your new car.
Best wishes,
Carlingo.
Reply from Carlingo
Hi Kate,
Thank you for your lovely feedback.
We’re delighted to hear you received great service and are really happy with your new car. We hope you enjoy it for many miles to come.
Best wishes,
Carlingo.
This is my second car bought from Carlingo
This is my second car bought from Carlingo. Excellent efficient service and lovely helpful staff to boot. Once again it was a very positive experience all round.
30 August 2026
Unprompted review
Reply from Carlingo
Hi James,
Thank you for choosing Carlingo for your second car purchase.
It’s fantastic to hear that you once again had such a positive experience and found our team helpful and efficient.
We really appreciate your continued support and look forward to welcoming you back in the future.
Best wishes,
Carlingo.
Reply from Carlingo
Hi Steve,
Thank you for your kind review.
We’re pleased to hear you found our team friendly and helpful. We really appreciate your feedback and hope to welcome you back to Carlingo in the future.
Best wishes,
Carlingo.
Very easy people to deal with
Very easy people to deal with. I felt no pressure to buy and was given lots of helpful information.
Josh was very patient and understanding.
22 August 2026
Unprompted review
Reply from Carlingo
Hi Paul,
Thank you for your lovely review.
We’re pleased to hear you found the team easy to deal with and appreciated the relaxed, no-pressure approach. It’s great to hear Josh was patient, understanding and helpful throughout your experience.
We really appreciate your feedback and hope you enjoy your new car.
Best wishes,
Carlingo.
Great car and customer service
Saw the car online and luckily Carlingo is only 1 hour away so I went to have a look. Josh took me for a test drive in it, he was great - no pressure. The car was for my daughter who couldn’t go look at it for 2 days so I reserved it with a deposit. She loved it and staff were so patient with us while we were making the payment and sorting the paperwork out. Would definitely go back as the service was excellent.
16 August 2026
Unprompted review
Reply from Carlingo
Hi Michelle,
Thank you for your fantastic review.
We’re delighted to hear that Josh made the test drive relaxed and pressure-free, and that the team were patient and helpful while you and your daughter made your decision and completed the paperwork.
We hope she enjoys the new car and would be delighted to welcome you back to Carlingo in the future.
Best wishes,
Carlingo.
Large variety or cars all of which were…
Large variety or cars all of which were in a good condition. Buying was simple and straightforward forward.
24 August 2026
Unprompted review
Reply from Carlingo
Hi Aimee,
Thank you for your review.
We’re pleased you were happy with the range and condition of our cars and that the buying process was simple and straightforward.
We really appreciate your feedback and hope you enjoy your new car.
Best wishes,
Carlingo.
Really impressed with the service
Really impressed with the service, made buying a car easy! Minor issue after sale but very quickly resolved and so overall very pleased.
24 August 2026
Reply from Carlingo
Hi Steve,
Thank you for your lovely review.
We’re delighted to hear that you found the buying process easy and that our team was able to resolve the minor issue quickly.
We really appreciate your feedback and are pleased you’re happy with your experience.
Best wishes,
Carlingo.
For once I think a garage good to deal with.
For once I think, a garage that told me the truth, my last purchase blatantly lied to me so this was very refreshing. Pleasant to deal with and friendly, thank you.
23 August 2026
Reply from Carlingo
Hi James,
Thank you for your lovely feedback.
We’re really pleased that you found our approach honest, transparent and refreshing. It was a pleasure dealing with you, and we truly appreciate your kind words.
We hope you enjoy your new car and look forward to seeing you again in the future.
Best wishes,
Carlingo.
Reply from Carlingo
Hi Matthew,
Thank you for your kind words. We’re delighted to hear you were pleased with the service and found our team so helpful. We really appreciate your recommendation.
Best wishes,
Carlingo.
Great experience with Carlingo Harrogate.
My first experience buying a car from Carlingo in Harrogate.
Visited them twice.
It was a great experience, someone came to us to just say let us know if we can help with anything..then just left us to it. It was refreshing.
We asked for a couple of cars to be opened to look inside, again that was no problem, then just left us to it.
Very professional, but not pushy at all.
Would definitely recommend.
8 August 2026
Unprompted review
Reply from Carlingo
Hi Pam,
Thank you for such a fantastic review.
We’re delighted your first experience with Carlingo was such a positive one. We believe in giving customers the time and space to look around at their own pace, while being on hand whenever help is needed. It’s great to hear you found the team professional and welcoming without any pressure.
Thank you for recommending us.
Best wishes,
Carlingo.
Sold me a dud, horrendous customer service!
Sold me a 15k car, car salesman was extremely cocky. When asked how negotiable was the price he said not as our checks are more comprehensive than anywhere else so our cars are the best! had to have it back multiple times in the first few weeks for various different issues. 5 months down the line it now needs £1k worth of work doing, which can only be done at Ford as it’s a coding issue! Whilst in waiting to be fixed they also pointed out the oil needed changing as was too high, rear right tyre 3.5mm left 4mm and front 5mm. Front brakes 40% worn and rear 70% worn! Despite the garage saying that needs doing, carlingo says it’s above their limit to which they change them and way off legal limit! No offer of a courtesy car, just met with excuses. I have now been carless for 4 weeks after only owning the car for 5 months! Avoid this garage and travis at all costs!
Customer service awful, always arguing the toss whenever there’s an issue, and the cherry on the top, Ford have been communicating the progress with travis, however he thought that’s not my job so didn’t bother to pass that onto me!
28 February 2026
Reply from Carlingo
Hi Stacey,
We’re sorry to hear that you feel disappointed with your experience. However, we do feel it is important to clarify some of the points raised.
The vehicle was prepared and inspected in line with our established preparation standards prior to sale, and the tyres and brakes were comfortably above the relevant legal limits at the time of our checks. Wear items such as tyres and brakes naturally deteriorate with use and mileage, and we cannot reasonably be expected to replace items that remain within our agreed preparation tolerances.
We also do not recognise the description of our staff’s manner. Our team are expected to remain professional and courteous at all times, even when dealing with challenging or disputed issues, and we are disappointed that this was not your perception.
We appreciate that being without your vehicle while a coding issue is investigated is frustrating, and we have continued to engage with the matter where appropriate. We are sorry that the experience has not met your expectations, but we believe it is important that the facts surrounding the vehicle’s preparation and condition are accurately represented.
Kind regards,
Carlingo.
Amazing staff & service.
Your staff are amazing, very friendly, professional & helpful. You've got a great team. We dealt mainly with Jimmy, he looked after us so well. I apologise that I don't know the name of the young lad who helped us when we collected the car but he was lovely too. The whole process was dealt with smoothly, we couldn't be happier. Im already recommending you! I know we travelled 90 miles to get to you, but we have no regrets as it was most definitely worth it.
16 August 2026
Unprompted review
Reply from Carlingo
Hi Alison,
Thank you for such a wonderful review.
We’re delighted to hear that Jimmy and the team looked after you so well and made the whole process smooth and enjoyable. It’s especially pleasing to know that your 90-mile journey was well worth it.
We really appreciate your recommendation and hope you enjoy your new car. We’ll be sure to pass your kind comments on to Jimmy and the team.
Best wishes,
Carlingo.
Buying a quality used car.
Right from the first visit to look at our chosen car, the test drive and the subsquent paperwork to buy this car, were all carried out by friendy, professional & efficient staff (Josh M & Steven A). We had a very positive experience & would recommend Carlingo to anyone wishing to purchase a quality used car.
15 August 2026
Reply from Carlingo
Hi Ian,
Thank you for your lovely review.
We’re delighted to hear that Josh and Steven provided friendly, professional and efficient service throughout your purchase. It’s great to know you had such a positive experience, and we really appreciate your recommendation of Carlingo.
Best wishes,
Carlingo.
Highly recommended
This my third car from Carlingo and I will not buy from anywhere else. They are so helpful and the cars are always reliable and in top condition. Highly recommended!
21 August 2026
Reply from Carlingo
Hi Anita,
Thank you for your review.
We’re pleased to hear you found the process easy and straightforward. We really appreciate your feedback and recommendation.
Best wishes,
Carlingo.
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