Ive been buying on their website for years having very little issue with sellers. Ive even sold a card myself on here with great succes. Over the 10 years of use I had 6 times an order was incomplete... See more
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Cardmarket is the no. 1 marketplace for trading cards in Europe.
Contact info
Germany
- cardmarket.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 7% of negative reviews
Typically takes over 1 month to reply
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Cardmarket is protecting scammers and…
Cardmarket is protecting scammers and hiding negative feedback. I paid for my cards, but the seller keeps lying, refuses to provide tracking information, and continues selling items to other people.
When I contacted support for help, they completely ignored the issue. To make matters worse, they are actively hiding negative reviews (like one from another buyer stating the seller shipped two weeks late and gave false information) to keep this dishonest seller's reputation artificially inflated.
Do not trust this platform or their sellers. They do not protect buyers.
Waited 7 days for agent response
Waited 7 days for agent response. Then he demanded my ID just to use their site when I asked why he refused to help.
Had to cancel my order.
Cardmarket is actually great!
Recently started my 4th homecoming to MTG and needed a decent bunch of cards for several of new decks. Never before I used Cardmarket or other trading services. And live far away in EU on the island. So what I want to say is my experience with Cardmarket was pretty amazing. Not a single nitpick regarding any of my 8 purchases. To my surprise I have never waited more than a month for a card arrival either (merchants were across the whole EU: Spain, France, Germany, Czech Republic, Poland...) Overall just wanted to say my thanks for the great service. The only nuance I don't like but at the same time I kinda understand is a complicated payment system. There is a bank transfer and Paypal, and Paypal has quite a big fee here, so it's better to use a bank transfer, which takes a time... please add more options, maybe like Skrill or Revolut.
Cardmarket
This is number one Site to buy and sell TCG for me personally.
There are only a tiny amount of bad apples that do scam or try to deceive customers.
If you are aware of this and know how to avoid it you get a great experience.
Great support and service
Great support and service
Have been using Cardmarket for a few years now and it's such an easy to use website with great features and loads of sellers which make buying and selling cards super easy.
Have only had a few issues with orders and sellers but support is always helpful and finds an agreeable solution. Great resource!
Very good and secured place for buying…
Very good and secured place for buying cards and card products. The support personel is very helpful when there is some issue with the order.
Amaizing customer service
Amaizing customer service! Extreamly eficient and fair.
great organisation
Thank you for your attentions.
I have been using card market for over…
I have been using card market for over 10 years now for my hobby and trading for my decks.
In those years only very rarely there was some issue and if there was they always are helpful and normally provide very good service.
Went the extra mile to help me resolve…
Went the extra mile to help me resolve a issue. Excellent service
Good service.
My first time using this app
My first time using this app, I wait for the money to register on my account and out of nowhere I get it returned. I cannot use a VISA (because that just doesn´t exist as an option for some reason) so I do the bank transfer cuz I also don´t wanna pay more than I have to already. And to top it all off I basically just lost 13 euros for absolutely nothing. Had a much better experience buying off ebay, recommend using something else.
Solved an issue promtly and gave me a…
Solved an issue promtly and gave me a refund for the parcel that hasn’t arrived. Good service. I recommand
German scammers on Cardmarket and zero support from cardmarket!
Bought a card worth 399 euros from a German with 14k+ sales and the card was received in LP condition and not NM. I explained my case to support, but it was closed when I said that the card was received and I gave the seller 2/5*. Can't recommend cardmarket in any way at all. Their support is 0/5 * and their German sellers are outright scammers. Now I am left with a card worth 50 euros and not 400:(
5 stars
Received very amazing support from the cardmarket team. Will certainly keep picking cardmarket over other platforms for purchases as well as selling :)
5 stars
Great platform with exceptional customer support, and an amazing community
Outstanding service
Outstanding service, on hundreds of orders just a very few problems with sellers and always solved by cardmarket when needed and very fast. They protect you from scams and bad vendors the site is absolutely secure.
card manipulation
card manipulation they put HP and damaged sales between the NM cards and make that card's monthly average price... so its impossible to seel NM cards to people who look here bc the price gets manipulated by the lower sales
Cardmarket has shipping option of…
Cardmarket has shipping option of tracked letter.
These have been outlawed since the start of the year.
If a letter is lost you will not be compensate by the post office and neither you will be by cardmarket.
Either cardmarket steps up and accepts to full compensation on lost cards or it should be investigated by scamming buyers and sellers under an illegal business practice
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