Kelz0r.dk Reviews 

The delivery of my boosters was timely, reasonably priced, follow up was professional and the product was pristine due to sufficient packaging.
I am happy with my business via Cardmarket.

Packaging was great, shipping time was good, prices for what I bought were under market value. Good overall.

Made a preorder for DBZ story 1 already in January. Now the claim is that they will not receive anything from their supplier cause out of stock. I bet they will relist it soon on CM or on their website for market price. Last time I am going to preorder.

It is pathetic that you try to shift the blame to the customer and pretend you have no record. You literally canceled orders without any justification right around the date of previous review.I have absolutely no obligation to publicly expose order details just to fix your messy system or help your internal tracking. The fact is that your business failed to fulfill the order and then chose to play the victim in the replies.

Current score of 3.5 might still be overrated.

Kelzor is having trouble delivering cards you order. 22 out of 24 cards ordered are out of stock. They cancelled one of my orders where they could have delivered one of seven cards and then put it back on the website but at a higher price.
What a joke. Will not order from here again, there are other card shops that deliver without a problem.

Then in the response below they try to gloss over the fact that an hour later they actually published the card that I was supposed to buy at a higher price.
You should instead take note of the feedback and realize that you have a system that works for you but is useless for customers. You probably get the cards from cardmarket but in my case you probably didn't find any cards according to your listed prices.

An absolute 5-star store! Everything is perfect. They offer a wide selection of products, fair prices, fast international shipping, and excellent packaging.

Very fast delivery and very well packaged. Im very happy with my order.

I ordered 2 Pokémon plushie keychains. They told me 1 of them were not in stock, and they responded fast when I changed to a new plushie. They answered emails fast and they have very good customer service. My package arrived within a reasonable time and I will definetly order from this site again. :)

I made an order to them in cardmarket. I ordered two Pokemon battle decks. They never sent the order or replied to my messages. After waiting over two weeks, i just cancelled the order and got refunded. I will never order from them again.

What I am most sad about is that now that I cancelled, I can't review them in cardmarket so they get to keep their outstanding reputation and all positive reviews. Too bad cardmarket does not allow bad review when cancelling an order because of the seller completely ghosting the buyer.

I recommend everyone to avoid Kelz0r the best they can.

so i try and preorder Gurps - 4th Edition - Basic Set: Revised on the site it could be order like all other things but a day later i got a mail form them that they cancel order for they did not have it in stock like it's a preorder it not out yet so no shit sherlock

Update / response below

I normally avoid leaving negative reviews, but after multiple experiences with Kelsor.dk, I feel it’s important to warn other customers before they waste time or money.

The biggest issue is their stock system and product availability. Their website gives the impression that many items are available or obtainable, but in reality, a large portion of those products apparently are not actually in stock and often cannot even be sourced. Several times I’ve placed orders only to later hear that the item could not be acquired after all.

From a customer perspective, this creates a very misleading shopping experience. It feels less like they are selling products they have access to, and more like they are listing products first and only attempting to source them after the order is placed — with no real certainty that they can actually deliver.

Their pricing strategy also raises concerns. They frequently undercut competitors on products that, in my experience, they often cannot actually supply. Low prices mean very little if the product never arrives.

Even when products actually are available and eventually get shipped, delivery times have consistently been far slower than expected. In my experience, orders take an unreasonable amount of time to arrive, and communication throughout the process has been poor.

Customer service has also been disappointing throughout these experiences. With the exception of one employee, Communication tends to feel reactive rather than transparent, and there is very little confidence or clarity given to the customer once problems start appearing with availability.

I understand that supply chain issues happen and that not every webshop keeps physical stock of every item. That is completely fair. The problem is the lack of transparency about what is genuinely in stock, what is supplier-dependent, and what realistically can or cannot be delivered.

If you are ordering something time-sensitive or important, I would strongly recommend confirming actual physical stock availability before placing an order.

Response to Kelzors reply:

Thank you for your response.
I feel that your reply largely avoids the main issue raised in my review.
I understand that not all products are physically stocked in your local warehouse. There is nothing inherently wrong with sourcing products from suppliers, and I appreciate that maintaining a large catalogue can be challenging.
My complaint is that your website does not make this distinction clear enough to customers.
As a customer, when I browse your website, there is no obvious indication of whether a product is physically in your possession, whether it needs to be sourced from a supplier, or whether availability is based on information from a third party. The way stock information is presented creates the impression that products are available to order with a reasonable expectation of fulfilment.
The problem is not that you occasionally encounter supplier delays or that rare items can become unavailable. The problem is that customers are being asked to place orders without being given clear, transparent information about where that stock status comes from or how reliable it is.
Your response also suggests that customers should contact you by email before ordering if they want to be certain an item can be delivered. Respectfully, that shifts responsibility onto the customer. If stock information on the website is accurate and clearly explained, customers should not need to contact customer service to verify whether a product is genuinely obtainable before placing an order.
You also mention recent supplier delays. While I understand that these situations occur, my experience with Kelzor has been that long delivery times and stock-related issues are not isolated incidents. Even when orders have eventually been fulfilled, the delivery times have often been significantly longer than expected.
The core of my criticism remains unchanged: the stock and availability information displayed on the website is not sufficiently clear, and this creates expectations that are later not met. Greater transparency about whether an item is locally stocked, supplier-stocked, backordered, or simply unconfirmed would go a long way toward improving customer trust and preventing the frustrations described in my review.

Used to love them and got all my pokemon stuff from them at MSRP.

Scalping has taken off, their prices are almost double MSRP now & it's impossible to even get hands on product.

Really good , I ordered something from them to Austria and was shipped and delivery very fast and in perfect condition.I Recomend it

Purchased a deck from the them at a very good price, being sold through CardMarket. The purchase was simple, no issues with payment and the item arrived sooner than expected. Everything went well and have nothing to complain. Would buy again if I find another good deal!

I've placed 2 orders for specific Pokémon cards at Kelz0r.dk and both times the team has delivered.

The most recent order was a bit tricky, since 2 cards were not available after I placed my order and one of the items had a long lead time.

But a quick email, and we were able to find a different card that was delivered with the order.

The one thing that you as a buyer should be aware of is that there could be long waiting times (3 weeks) before your purchase is sent. This can be the case even if the card is listed as "in stock". Keep this waiting time in mind if you are ordering for a child's birthday present.

I'm guessing that this isn't always the case. And on the plus side the team has been good keeping me updated from the start about the long lead times.

The products always arrived well packaged, and individual cards are in their own sleaves.

All-in-all, I can recommend the company for your card purchases.

I've attempted to order from them thrice, all three times the items that I ordered, which were shown to be "in stock" turned out to not be in stock. The items that I ordered, despite one being well over a year ago, is still shown as "in stock", they don't seem to ever change the status for these things, and thus a lot of items that are not in stock are still listed as "in stock", making the shopping experience confusing. No idea what would happen if I would have added some small item that was in stock, would they ship that, charge me for shipping and then just refund me for the other items?

Ordered an out of print arkham box. It arrived in perfect shape within the time they estimated. They also have the fastest customer service I ever experienced.

very expansive assortment of products for good prices. older products also in stock. i previously ordered here and asked about an older product not on the site, had a response within the day. the employee called multiple locations for me to see if they had it in stock. last week i ordered here again as the service last time was very good. hard to come by older product very safely bubble wrapped within the box. excellent service, packaging, price handling and shipping. overal a great company. i usually only write reviews when something is exceptionally bad, but this service was so good i had to let people know. 10/10 would order again.

I have ordered some mtg cards via cardMarket and the delivery was really good. Condition of the cards also were as descriped at minimum. As it was my first order here I'm fully satisfied and would order again.