Coucon Reviews 

616
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the outstanding quality of the products, describing them as remarkably warm, comfortable, and beautifully coloured. Buyers frequently mention that the items make wonderful gifts for family members and friends who enjoy swimming or outdoor activities. Furthermore, people love the fast shipping times and seamless purchasing experience provided by the team. Some reviewers were not happy with occasional delivery delays, while others noted that the garments could sometimes feel a bit short.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting its exceptional warmth, cozy... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the robes are wonderfully cozy,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive swiftly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am quite impressed how responsive the Customer Service Team was when I sent them an inquiry. It's a trustful company and I would definitely purchase from them again in the future. I ordered the ite... See more

Company replied

Rated 5 out of 5 stars

These robes are worth the price! So wonderfully cozy and high quality that we have found ourselves wearing them not just for after water play, but in the evenings walking the dog or just to wrap up in... See more

Company replied

Rated 5 out of 5 stars

I bought the most colourful dry robe from Coucon and I’m officially obsessed. I wear it every single day for my sea dip and it’s become my favourite part of the routine. Warm, bright, cosy and impossi... See more

Company replied

Rated 5 out of 5 stars

perfect coat everything about it is bouchée, zippers, pockets, shearling, hood, cozy…the whole package. i am 5’6” weight 125 pounds I bought a large because my husband is a windsurfer & i thought he... See more

Company replied


Company details

  1. #12 of 92 best companies in Outdoor clothing and equipment shop
  2. #13 of 87 best companies in Outdoor sports shop

Written by the company

Coucon - The Original Irish Changing Robe Brand Est 2012. Premium Waterproof All Weather Change Robe With Lining That Makes The Difference. The Coucon is made without compromise using the best materials offering the most stylish and luxury changing robe on the market. Designed to keep you warm on the inside with lining as soft as a cloud while giving maximum room to change inside - the Coucon is a must-have piece ok kit. Nylon outer Shell shell treated with eco-friendly water repellant treatment and super soft polyester lining. 100% Waterproof with a 10k hydrostatic head rating and taped seams so you stay dry and warm in low temperatures. www.couconrobe.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

616 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(616)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am quite impressed how responsive…

I am quite impressed how responsive the Customer Service Team was when I sent them an inquiry. It's a trustful company and I would definitely purchase from them again in the future. I ordered the item to be delivered to the United States and it arrived way faster then anticipated. Less then one week. Overall excellent Service. Thank you!

6 August 2026
Coucon logo

Reply from Coucon

Hi Irasema,
Thanks for taking the time to endorse our Couconrobe with this 5 star review enjoy😊
Team Coucon

Rated 5 out of 5 stars

I love my plung rob

I love my plung rob , great quality ❤️

21 July 2026
Coucon logo

Reply from Coucon

Hi Claudia,
Many thanks for this 5-star review. Enjoy the quality, whatever you are doing 😊
Team Coucon

Rated 5 out of 5 stars

These robes are worth the price

These robes are worth the price! So wonderfully cozy and high quality that we have found ourselves wearing them not just for after water play, but in the evenings walking the dog or just to wrap up in to sip coffee outside in the morning. We loved ours so much I got one for my sis and brother-in-law bc I know how much they’ll be used!

9 July 2026
Coucon logo

Reply from Coucon

Hi Heidi,
Keep telling the world you love our Couconrobe and thanks for supporting us😊
Team Coucon

Rated 5 out of 5 stars

Great customer service and speedy…

Great customer service and speedy delivery. It a beautiful dry robe too

20 June 2026
Coucon logo

Reply from Coucon

Hi Claire,
We are so happy that you are pleased with the quality of our service and hope you enjoy the benefits of the amazing Couconrobe 😊
Team Coucon

Rated 5 out of 5 stars

Colourful dryrobe…

My daughter loves the colourful dryrobe pyrchased as a birthday gift!

9 June 2026
Coucon logo

Reply from Coucon

Hi Ros,
Thanks for letting us know our Couconrobe was a success with your daughter and the 5-star review. Team Coucon😊

Rated 5 out of 5 stars

The dry robe was colours I love

The dry robe was colours I love , quality looks good only down side for me and it’s my own fault for not checking it’s a little on short size I’m used to having them well below my knees

7 June 2026
Coucon logo

Reply from Coucon

Hi Jacqueline,
Thanks for this wonderful endorsement of our product 😊
Team Coucon

Rated 5 out of 5 stars

There were a few nerves...

International purchase was a bit nerve racking but the delivery was superb and the product is amazing according to my wife!!

30 April 2026
Coucon logo

Reply from Coucon

Hi David,
Glad to know both you and your wife are 5 Star happy with our product😊
Team Coucon

Rated 5 out of 5 stars

Love this bathing robe that I bought…

Love this bathing robe that I bought for my son in law so much I need one for myself! The quality is fantastic and it was so easy to buy online. I prefer going into shops, but I live in Stockholm and had no upcoming plans to visit Ireland, so online was my only option.

15 May 2026
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Reply from Coucon

Hi Paula,
Great to hear from you in Stockholm. We are constantly working to provide quality and service. Thanks for buying from us here in Ireland😊
Team Coucon

Rated 5 out of 5 stars

Beautiful coat

Beautiful coat, lovely and warm. Perfect size as I am 5’ tall and bought the one for a 14 year old or small adult.

23 April 2026
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Reply from Coucon

Hi Angela,
Great to know the small adult size worked for you and thanks for this 5 Star endorsement😊
Team Coucon

Rated 5 out of 5 stars

Very happy customer 🙌

Very fast delivery from time of ordering.
I absolutely love my quirky , infrared limited edition robe & it matches my personality perfectly!
Great quality & super warm too.

29 April 2026
Coucon logo

Reply from Coucon

Hi Anne-Marie,
Good to know that you love our Couconrobe and service. Its great when the design matches your personality, enjoy😊
Team Coucon

Rated 5 out of 5 stars

dancing in the rain? yes please!

perfect coat everything about it is bouchée, zippers, pockets, shearling, hood, cozy…the whole package.
i am 5’6” weight 125 pounds I bought a large because my husband is a windsurfer & i thought he may want to use it ( we could both fit in it if necessary.😎

28 March 2026
Coucon logo

Reply from Coucon

Hi Dana,
Good to know you are both getting to use the amazing Couconrobe, enjoy😊

Rated 5 out of 5 stars

This is amazing

This is amazing; I have an elderly dog & he loves many a nighttime wander in the garden ,I’m so cozy in my robe & have been using it everyday in all weathers
It’s fantastic

12 March 2026
Coucon logo

Reply from Coucon

Hi Gail,
Happy dog and owner. That's what we want to hear. Thanks for the support😊
Team Coucon

Rated 5 out of 5 stars

New Dry Robe

It's a good quality product. When I first received the coat I thought it was a bit heavy however as soon as I put it on all my doubts evaporated. I was very warm and cosy and am very fond of it.

23 March 2026
Coucon logo

Reply from Coucon

Hi Mary,
Thanks for this great endorsement of our Couconrobe and so happy to see that after testing the robe you have become rather attached to it😊
Team Coucon

Rated 5 out of 5 stars

Don’t bother with others…this is the one!

Website is super easy to navigate and my order arrived in a very timely manner. The quality of this coat is way above others I have seen (ie. on amazon).

24 February 2026
Coucon logo

Reply from Coucon

Hi Amy,
This is a wonderful 5 star review. You have really endorsed our Couconrobe to the highest possible standard. We love your style, enjoy😊
Team Coucon

Rated 5 out of 5 stars

That was outstanding fast shipping

That was outstanding fast shipping. The robe is perfect!

20 February 2026
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Reply from Coucon

Hi Ann,
Thanks for this, and we hope you get all the joy and pleasure wearing it.😊
Team Coucon

Rated 5 out of 5 stars

Great product & Great Customer Service

Returned 2 robes for different sizes from Canada and Customer service was very responsive and helpful. Great product, well made. Can’t wait to wear them come Spring here.

2 January 2026
Coucon logo

Reply from Coucon

Hi Kelly,
Thanks for this 5-star review all the way from Canada, enjoy😊
Team Coucon

Rated 5 out of 5 stars

I love my Coucon

I love my Coucon. It’s wonderfully warm and soft. Truly a water resident dry robe!

18 February 2026
Coucon logo

Reply from Coucon

Hi Melissa,
Thanks for this 5-star review. Couconrobe, the best-kept secret in the world, maybe 😂
Team Coucon

Rated 5 out of 5 stars

Just perfect

I love this robe so much I bought a second one for my husband. I bought it for my cold plunges in the Pacific Ocean and it is just perfect. I put it on after being in the water and I'm immediately warm. I bought a size S as I didn't want it for changing and it fits great. I got my husband a size M and with his I could comfortably change out of my bathing suit if I wanted. The robes are stylish and turn heads: I have had multiple people ask me where we got them upon seeing us. Highly recommend!

17 February 2026
Coucon logo

Reply from Coucon

Hi Patricia,
Good to know that your really are a proper Coucon Family. I can see they are being used in group activity. Thanks for the support from all the family.😂😂
Team Coucon

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