It was a very bad experience with…
It was a very bad experience with Haier’s service. Your service is extremely poor and disappointing.
After making several calls and waiting for the technician, your representative finally visited us. However, he came empty-handed, only checked the AC, took the service charges, and left without resolving the issue.
We had already clearly mentioned that the AC was not cooling and was showing an F4 error. Despite knowing the exact problem beforehand, the technician did not bring the necessary tools or equipment to diagnose or repair it.
If the technician was not equipped to fix the issue, there was no point in sending him after so many calls and making us pay the service charges.
I am highly disappointed with this service and expect Haier to take immediate action and send a properly equipped technician to resolve the issue without charging us again.