This is a very cheap chair. The height adjustment does not work, and neither does the lumbar support. Very dissappointed that I purchased this chair.
2 July 2026
Reply from HBADA
Dear Customer,
Thank you for your feedback — and we are genuinely sorry to hear that the chair did not meet your expectations. 🙏
We understand how disappointing it must be when key functions like height adjustment and lumbar support don’t perform as expected. This is not the experience we want our customers to have, and we take your comments seriously.
We have noted your order number internally and will review it as part of our ongoing quality improvement process.
If you would like us to take a closer look at your case, please feel free to reach out to us via private message with your purchase email. We'll be happy to see if there's anything we can still do to address your concerns.
Thank you again for your honesty — it helps us get better.