I have ordered the hss st20 strat…
I have ordered the hss st20 strat bundle which was great I like it it came with a faulty tuner but the sent me a new one right away without asking for the other one back which was great amazing customer service just the delivery takes ages but makes sense coming all the way from Germany
Reply from Thomann Music
Hey Afan!
Thank you so much for the great feedback!
We’re thrilled to hear you’re enjoying your HSS ST-20 Strat Bundle — and that our customer service was able to tune things up quickly when the tuner turned out to be a little out of tune itself!
We’re sorry the delivery took a bit longer than expected, but we really appreciate your understanding of the distance involved. We’ll keep doing our best to make the journey from Germany to your doorstep as smooth as possible.
Enjoy your new gear and keep on rocking!🤘
Your Thomann Team.