Gianfrancesco Franconeri Fusar

Italy

Reviews

Review of A2A


Rated 1 out of 5 stars

unfair cost relative to the actual service delivered.

Several electric vehicle charging stations in Milan are listed with a maximum capacity of 22 kW, yet in practice, the output never exceeds 4 kW. Despite this significantly lower charging speed, users are still charged the higher rate rather than a slow-charging tariff, resulting in an unfair cost relative to the actual service delivered.

1 September 2026
Unprompted review

Reply from A2A

Hi, thank you for reaching out and for the detailed report.

We take this kind of feedback seriously, as accurate information about charging capacity and related tariffs is essential for a fair experience. We invite you to report this issue through our dedicated mobility support page, where our team will be able to look into the specific stations you mentioned.

👉 Mobility support: https://www.a2a.it/assistenza/assistenza-servizi-mobilita

The A2A Team

Review of Enel


Rated 1 out of 5 stars

​Total monopoly in Sardinia, broken chargers, and a useless app!

​Enel X Way effectively holds a monopoly in Sardinia, and the service is an absolute nightmare. Almost none of the charging stations actually work when you arrive.
​To make matters worse, the app is completely inaccurate: it constantly marks chargers as "available" when they are either broken or already occupied. Even after reporting non-functional chargers, nothing gets fixed—the app continues to mislead drivers day after day.
​Trying to get around Sardinia relying on their network was an awful experience. Sardinia desperately needs real competitors to break up this monopoly and force Enel X Way to actually do their job and maintain their infrastructure properly!

1 August 2026
Unprompted review

Reply from Enel

Hello Gianfrancesco, thank you for sharing your details with us. One of our specialist advisors will call you shortly to resolve your issue 💪🏼Keep your phone handy! If you need further assistance, we are here to help.
Nicola, Enel Customer Service