Consumer

Having ordered from Christow previously and being very impressed with their value for money and prompt delivery times we placed another order on 22nd June. However, part of the order did not arrive despite receiving an email to say it had been dispatched.
I have tried speaking to customer service but they are unable to speak to me because of data protection (my husband cannot access a phone during the opening time). He then sent emails and we have not had a satisfactory response and are still awaiting delivery of our parasol base!
Great company let down tremendously by below par customer service!!