Would give a 0 if possible
Would give a 0 if possible. Customer service is shocking. Payment system is horrendous. Banning accounts without reason. Banning accounts without warning. Bullying tactics. Holds on payments (I was selling for 2months, I’m owed £1500 and have since only been paid £100). The fact they are the biggest marketplace is worrying, something needs to be done as it’s incredibly harmful, especially psychologically. I was banned for something I wasn’t aware of, I had an IP claim against me, though when I checked Etsy, there are thousands of products others are selling with the same thing I got suspended for. What’s worse is that they ban you, not the account.
I will never be able to sell anything ever again on Etsy. I took so much time and effort building my brand to have it dashed in a second. Etsy advertising my items as well as everyone else’s so they should’ve been aware of what was happening. To ban a person for life is shocking, feels like I’ve been given a criminal record. Horrible company. I seriously hope the company go bust.
Tried many times to contact their customer support. All their support is outsourced to India, so good luck trying to get anything sorted and don’t get me started on the online agent helpline, they ended the chat on me twice because they didn’t know how to help.
All my work was 100% original, I designed and created everything. I’d say I’d never use the site again, but seeing as they have banned me not my account, I can’t anyway. Shocking!