Out-of-bundle SCAM
As a new customer, DO NOT transfer your current number to SIMYO. Despite having an active and fully working contract, they cancelled my service during the transition period without any notice. As a result, they charged me out-of-bundle fees, and in my case I was billed €130 for just one day of usage.
This is apparently how they welcome new customers.
Reply from Simyo
Hi Jumbo,
Thank you for your review. We are sorry to hear that you had such a negative experience with the switch and the unexpected costs. That is certainly not the intention, and we fully understand that this is very frustrating for you.
If you would like, we would be happy to look into the situation with you and see exactly what happened. Could you please send us an email to webcare@simyo.nl with a reference to this review and your personal details? We would be happy to assist you further.
Kind regards,
Simyo Webcare