Ordered a screwdriver set through thei…
Ordered a screwdriver set through thei eBay site and the case arrived cracked. Sent an email and company rep Claire could not have been more helpful. A replacement was sent and I was told that the damaged set did not need to be returned. So my tool bag has become fuller and I still have a cased set. Wonderful customer service. Well done & thank you Claire - a great asset to Draper Tools. Will definitely use again.
12 April 2026
Unprompted review
Reply from Draper Tools
Thank you for the 5 stars. Great to hear how pleased you were with our customer service.
We will pass on your thanks to Claire.
Have a great week 😊