Price is getting insane Features cut
Price is getting insane Features cut, price doubled
support is now terrible Live agent use to answer in 3 rings, now 3 min with robot before you get an untrained agent
Price remained stable for 30 yrs
Great Christian based moral company. No longer
They sold controlling interest
Reply from Drake Software
Stephen, thank you for taking the time to share your feedback. We understand your frustration around the pricing changes, feature concerns, and the support experience not feeling as responsive or knowledgeable as it once did. We also appreciate you recognizing the long period of pricing stability and the values that mattered to you over the years.
Your comments are important to us, and we’d like the opportunity to learn more about your experience and address any concerns directly. Please reach out to our support team at (828) 524-8020 or email Support@DrakeSoftware.com so we can help further.
We appreciate you sharing your perspective with us.