Shraddha Shrestha

Really fast and seamless

I am not a German citizen but I wanted the papers for the processing of my citizenship. I ordered it thinking it is the legit site and then when I realised that it is from UK instantly within 5mins I sent a cancellation. They replied the next day that it is not possible. They have all my personal data(name, address, date of birth). Now every week they send me an email and the price charges keep increasing it’s already 37.40 euros. Now they are also threatening me that the debt collector will come to me and I will be charged legally. They also mentioned that it is going to affect my credit scores. What am I gonna do in this case? Is there any where I can complain? I was thinking of reporting to police but I am also not sure how it works here. This is kind of stressing me out so much and also very scary as they have my personal details. It would be really helpful if someone could give me a suggestion where and how I can complain about them legally. This is totally absurd.