Heather Creasey

Prior to the call, you fill in a form with general info about your health and what it is that you'd like to discuss.
This was helpful as the call is 15 mins long. The therapist had looked it over and we were able to then have a constructive conversation.
Rebecca was really approachable and didn't try to push any products on me, she knew that the one I'd been looking at wasn't right for me and made some suggestions to look into before deciding whether to take supplements or not.

Fabulous customer service 5 🌟
The live chat is a perfect way of communicating, i found it so useful - its a great middle ground between the phone & email.
I chatted with Liz, she was SO helpful and patient.
I loved the fact that her quotes included actual cabin numbers so that you could research them to see if they would suit your requirements 💙

She followed up at each stage to keep you informed & to make sure that you'd got what you needed so that you felt that your booking was being taken care of.

This is the first time in dealing with SeaScanner - I had a great experience with the booking process; better than another cruise company I had asked for a quote from, so I wouldn't hesitate to recommend them👌 And if you end up speaking with the lovely Liz you'll be very well looked after 👏 👏 👏

Vaillant customer service was second to none.
Got through on phone in an average time, went through a series of questions to identify the problem, then through to Lauren on customer service desk, she was really helpful and understanding. We were told they were able to send an engineer on the same day.
We were overwhelmed at the response time!
#566 called to say when he was on his way. He had feet protectors ready to put on to protect the floor. He was friendly, professional, very knowledgeable and sorted the problem quickly. He told us what to expect in the next few days to reassure us.